DigiTV Information Service
What is it?
The Neath Port Talbot Council digital TV service contains
information provided by local services and community
organisations.
It is available to households who subscribe to Virgin Media or
Sky digital television or through the Nintendo Wii or internet
enabled mobile phones and now through an app on iPhones, iPads and
the iPod Touch.
The service allows people to get local information and use
services using their TV and remote control. It is particularly
valuable for people who don't have access to a computer and the
internet. As well as using the service to find information,
residents can also give us feedback and ask questions. This
interactivity is an important part of the service. It allows
residents to stay at home yet still ask questions, request services
or ask for information.
What can you find on the site?
The service offers lots of pages of information from Neath Port
Talbot Council and other public sector organisations. Our main
content areas are:
Advice and Information
Advice and online services from a number of different
organisations. Users can find out about a wide range of topics
including Health, Housing, Community Safety, Transport and
Employment.
Services
Users can request waste collections, report anti-social
behaviour and street problems, look for a job and use many
other services.
Searches
Users can search for jobs from Jobcentre Plus and bus and train
times.
It's easy!
It's easy to access the service; follow the guides
below.
Alternatively, if you want to view it through your web browser,
visit lookinglocal.gov.uk/neathporttalbot.
Sky
- Go to Community Channel 539
- Press Red
Virgin
- Press the Home button
- Choose Interactive #7
- Select News & Info
- Select Looking Local #6
What's happened so far?
The service launched on Thursday April 1st 2010 at 9am. We
will be working with partners over the coming months to expand the
service in the future and are hoping to include such things as GP
appointment bookings, a prescription ordering service, reserving
library books and discussion forums. If you have any suggestions
for new services, please let us know by using our
contact form.
Launch of the iPhone app - Looking Local
There is now a free app available for this service through
iPhones, iPads and the iPod Touch, which you can download
from the iTunes App Store (search for Looking Local). A key
element of the app is the ability to 'Report It', which covers
issues such as dumped rubbish, graffiti and potholes. You are able
to map where the problem is, attach a photo and a comment and
send it straight through to us.
Launch of the Android App - Looking Local
To coincide with the iPhone version, there is now
a free Android app available for this service
through your Smartphone. A key element of the app is the
ability to 'Report It', which allows users to report
local issues using the capability of the phone - camera and mapping
functionality - in just a few easy steps. Whether it is
dumped rubbish, graffiti or potholes, you are able to map
where the problem is, attach a photo and a comment and
send it straight through to us.
This can be
downloaded from the Android Marketplace. (search for
Looking Local).
See also: iPhone app
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Last Updated: 11.03.2013 at 12:22