Trading Standards Service
The Trading Standards Service, which is part of Social Services
Health and Housing is primarily a consumer protection and fair
trading enforcement service. We are a major regulatory service
dealing with a wide range of U.K. and European legislation relating
to the quality, quantity, price, description and safety of goods
and services. By enforcing this legislation we can help protect the
interests of Neath and Port Talbot consumers and businesses trading
fairly.
The aim of Neath Port Talbot Trading Standards is to encourage
and maintain a fair and safe trading environment to benefit
residents, businesses and visitors to Neath and Port Talbot.
Consumers with a complaint or seeking advice should first
contact:
Consumer Direct provides a telephone and online consumer advice
service, which is supported by local authorities in Wales, and
funded by the Office of Fair Trading.
Consumer Direct provides clear, practical
advice to help consumers sort out problems and disagreements with
suppliers of goods and services. Consumer Direct can advise on
issues such as faulty goods, poor workmanship and substandard
services. You should also contact Consumer Direct to report
dishonest trading and scams.
Consumer Direct works in partnership with
Local Authority Trading Standards Services by providing first level
advice and information on a wide range of consumer problems. Only
complaints requiring further investigation or assistance are
referred to Trading Standards or other advice services.
You can contact Consumer Direct via telephone
on 08454 04 05 06 (English) or 08454 04 05 05 (Welsh) or via the
website www.consumerdirect.gov.uk.
The Trading Standards Service operates from
its offices at: Neath Civic, Neath. SA11 3QZ. The
Principal Officer of the service is Steve Adie. He can be contacted
by telephone on 01639 685678 or by E-mail
s.adie@npt.gov.uk
You can contact us:
By post: at the above address
By telephone: 01639 685678
By Fax: 01639 636874
By email:
tsd@npt.gov.uk
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Last Updated: 24.04.2009