Community Care Charges
Effective From 11 April 2011

The Local Authority charge for provision of some Community Care Services including Domiciliary Care, Home Care services including respite, Telecare and Community Alarm services.

Service users have the opportunity to undertake a financial assessment, in accordance with Welsh Assembly guidance, to enable the Local Authority to calculate the amount that they will be required to contribute toward the cost of services received.

Undertaking a financial assessment

Service Users requiring a financial assessment will be required to complete a “Financial Assessment” form which will require proof of income (benefits, pensions etc) and savings (bank and building society accounts, shares, National Savings Certificates etc).

To work out how much you will be required to pay we will: 

  1. Calculate the weekly cost of the services that you receive, based on a rate of £10.67 per hour for Domiciliary Care, £2.05 per week for Lifeline and £7.75 per week for Telecare. 
  2. Using information provided by you in respect of your income and outgoings we will undertake a financial assessment to calculate the “maximum charge” that you could be required to contribute towards the services received. If you have a partner we may take some of his/her income into account. 
  3. You will be charged whichever is the lower of the figures calculated in 1& 2 above.

The following income can be disregarded when undertaking the financial assessment.

Disregards

  • For people over 60 - automatic disregard of £199.16
  • For people between 18 – 60 - automatic disregard of £160.08

These figures are based on minimum income levels prescribed by the Department for Work and Pensions plus an additional buffer of 45% above Income Support, Personal Allowance and Premiums.

Service users whose income falls below these levels will not be required to pay for services received.

This is to ensure that after the assessment has been completed service users have sufficient money to live on.

The following sources of income are NOT included in the financial assessment:

  • Mobility component of Disability Living Allowance
  • Housing Benefit
  • War pensions
  • Pensions Savings Credit
  • DLA Care Allowance/Attendance Allowance above £49.30, if you do not receive night time care.
  • Also we don’t take into account wages/salaries earned.

Eligible expenditure

Council Tax - We disregard your net Council Tax payment for financial assessment purposes

Other Essential Expenses

Also we take into account essential expenses as follows:-

  • If you have any dependent children living with you
  • If you pay rent/mortgage for your housing (not covered by Housing Benefit)
  • If you have other exceptional expenses

We will consider all of these aspects and if appropriate deduct them from your income to calculate the amount of income you have available to spend.

If you think you have any additional expenses please bring these to the attention of your Care Manager.

The maximum amount you will be required to pay towards your care will be £50.00 per week with effect from 11 April 2011, following the introduction of statutory guidance made under the Social Care Charges (Wales) Measure 2010.

Savings

Savings up to £22,500 will be disregarded in the assessment. People with savings of £22,500 or over will be required to contribute the full cost of care up to a maximum of £50.00 per week.

Your financial circumstances will be reviewed annually – please note that figures quoted are subject to amendment each year.

Non-Disclosure of Financial Information

What if I don’t want to tell you all about my money?

You can choose not to have a financial assessment, if you do not want to tell us about your income and savings. If so, you will be asked to pay the full charge for the domiciliary service, at a rate of £10.67 per hour, £2.05 per week for the Lifeline Alarm only or £7.75 per week for Telecare only, up to a maximum of £50.00 per week.

How do I pay for Domiciliary Care?

You can pay for Domiciliary Care:-

  • by sending a cheque or postal order directly to:
    Community Care Assessments
    Social Services Health & Housing
    Civic Centre, Neath, SA11 3QZ
  • in person at the Civic Centres in Neath and Port Talbot or the One Stop Shop at Pontardawe.

How do I pay for the Lifeline Community Alarm or Telecare if I do not have Domiciliary Care Services?

You will be invoiced calendar monthly and there are a range of methods of payments which are explained on the reverse of the invoice, these include direct debit, by post or at Civic Centres.

What if I think you have made a mistake with the calculation?

If you think that we have made a mistake in working out what you should pay towards Domiciliary Care then please let us know straight away and we will re-check our calculations. If you remain unhappy with the outcome the situation can be reviewed again through our appeals procedure.

What if my Income changes?

If there is a change in your circumstances, for example, if you start getting a new benefit, please let us know straight away to enable us to undertake another financial assessment. If arrears of benefit are due to you the reassessment will be backdated to the date the award started.

Maximising your income

Advice can be provided by the Authority’s Welfare Rights Unit to make sure that you are getting all the benefits you are entitled to. Where there are possibilities for you to claim extra benefits, we will ask our Welfare Rights section to talk to you to give you advice.

What if my domiciliary care package changes

If your care package increases and following a financial assessment you are currently paying the maximum assessed charge there will be no change to the weekly contribution you are required to make.

If however you are either paying in full or paying less than maximum charge calculated via your assessment, we will recalculate the charge (up to a maximum of £50.00/week) and advise you accordingly.

If your care package decreases then your charge may decrease and we will advise you accordingly.

What happens to my domiciliary care charges when I go into Respite Care?

Temporary changes will be taken into account when collecting the weekly charge e.g. some admissions to respite care. Please advise the Community Care Assessment Section in the Civic Centre in Neath if the above arises to enable your charge to be adjusted if necessary

What happens to my Lifeline and Telecare charges when I go into respite care or hospital or any other absences from home?

You will be required to continue to pay for your Lifeline or Telecare service when in respite care or hospital.

Any queries regarding the above should be directed to:
Community Care Assessments
Social Services Health & Housing Directorate
Civic Centre
Neath Sa11 3QZ

Tel 01639 685842

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Last Updated: 12.04.2011 at 16:41

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