Welcome to Neath Port Talbot County Borough Council

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Publication Scheme »

• Introduction
• Who we are and what we do
• What we spend and how
• What our priorities are
• How we make decisions
• Our policies and procedures
• Lists and Registers
• The services we offer
•  

Our policies and procedures

Current written protocols, policies and procedures for delivering our services and responsibilities.

Policies and procedures for conducting council business

• Plans and Policies
• Environmental Policies
• Health & Social Care Plans and Policies
• Housing Plans and Policies 
• Learning Plans and Policies 
• Transport Plans and Policies

Policies and procedures for delivering our services

• Aims / Objectives

Policies and procedures about the recruitment and employment of Staff

• Application Forms and Guidance

Customer service

• Comments, Compliments, Complaints
• Complaints – Social Services
• Health & Safety 
• Health & Social Care
• Housing
• Childrens Complaints Officer

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