The National Food Hygiene
Neath Port Talbot Council is participating in the above scheme,
the primary purpose of which is to help consumers to make informed
choices about the places in which they eat out and from which they
purchase food, and, through this, to encourage businesses to
improve hygiene standards. The scope of the scheme extends to
establishments supplying food direct to consumers. This includes
restaurants, cafes, takeaways, sandwich shops and other places that
people eat food prepared outside of the home, as well as food
retailers. Establishments that do not supply food direct to
consumers are currently “excluded” from the scope and will
not be scored under the scheme.
This means that for food businesses covered by the scope of the
scheme, following inspection by Neath Port Talbot Borough Council
food safety officers, the food hygiene score allocated will be
notified to the food business within 14 days of the inspection. If
no appeal is entered within a 14 day period following notification,
the score allocated will be submitted for publication on the
National Food Hygiene Rating Scheme website at: http://ratings.food.gov.uk/
The hygiene standards found at these inspections are rated on a
scale ranging from 0 (urgent improvement
necessary) to 5 (very good) following an
unannounced food hygiene inspection.
What the ratings mean
0 - Urgent improvement necessary
1 - Major improvement necessary
2 - Improvement necessary
3 - Generally satisfactory
4 - Good
5 - Very good
All food businesses are encouraged to display a certificate and
window sticker - making it easier for the public to see how each
food business is complying with the law.
Following inspection, should a food business operator have taken
action to rectify non-compliances identified, a request may be made
for a further visit to re-score the premises. This request can be
made at any time, using the 'Requesting
a revisit’ form.
Although the food business operator can make the request at any
time after the planned intervention, the re-inspection/revisit will
not in general take place until three months have elapsed (the
”stand still” period) since the intervention at which the original
score was given. At the Local Authority’s discretion, the requested
re-inspection/revisit can be undertaken during the “stand still
period”, in cases where the non-compliances identified at the time
of the planned inspection, and which have since been rectified,
concerned only the need for permanent structural improvements, or
repairs, or upgrading of equipment.
The re-inspection/revisit must, however, take place within three
months of the end of the three month “stand still period”, or
within three months of the request where this is made after the
“stand still period”. This means that six months is the maximum
amount of time a business should have to wait for a
re-inspection/revisit after making a request.
Only one requested revisit will take place, other than in duly
justified exceptional circumstances. If the case made by the food
business operator is not substantiated, the Local Authority can
refuse to undertake the re-inspection/revisit. Any visit that is
undertaken will be unannounced. At the time of any
re-inspection/revisit, the officer may not only check that the
required improvements have been made, but also assess the level of
compliance that is found overall. This means that the score
could go up, down or remain the same if deemed
Should a food business operator wish to appeal the score
allocated, they are encouraged in the first instance to contact the
relevant inspecting officer. Should the matter not be resolved
informally, a formal appeal may be lodged by submitting the
form to Food Safety, Social Services, Health and Housing,
Environmental Health and Trading Standards, Civic Centre, Neath.
SA11 3QZ. The appeal must be submitted within 14 days of the score
notification date for it to be valid. The appeal will then be
considered within 7 days. Pending the outcome of any appeal, the
score allocated will not be published on the website.
Food business operators have a 'right to reply' following the
food hygiene inspection, which will be published on the website
with the score. Comments should be submitted in writing to the
inspecting officer, on the
'Right to Reply' form. The text published on the website may be
edited to remove any offensive, defamatory, or clearly inaccurate
or irrelevant remarks.
Should you require further information on the National Food
Hygiene Rating Scheme or wish to check the rating of a food
premises in Neath Port Talbot, please visit the Food Standards
Agency website at www.food.gov.uk/ratings.
(Ratings published from 1st October 2010).
Last Updated: 19.02.2013 at 16:08