Help FAQ
Access keys
Access keys allow you to use the keyboard to access areas on our
site. Press and hold the 'alt' key and then press the required
letter. Finally, press the return key to find the page you
want.
Below is a list of the short cut keys to be used when
navigating.
Access Keys
| Key |
Description |
| 0 |
Access Keys |
| 1 |
Home Page |
| 3 |
A-Z of Council Services |
| 4 |
Search |
| 5 |
Frequently Asked Questions |
| 6 |
Help |
| 7 |
Contact Us |
| 8 |
Terms and Conditions |
| 9 |
Rate this page |
| S |
Skip over navigation |
Which Browser
should I use?
Our site is best viewed through the latest browser software.
Choose from:
You can download these from the relevant site free of charge. Be
aware that the total download size for a typical installation can
vary between 11 and 75 MB. Therefore, make sure that you have
enough room on your hard disk. Our site also uses stylesheets,
which may not be supported by older browsers.
JavaScript
Our site uses JavaScript
on some forms and to enable some links to work correctly.
To enable Javascript in Internet Explorer,
- from the Tools menu at the top of your browser
- select "Internet Options".
This will display a dialogue box.
- Click the "Security" tab and then click the "Custom Level
Button".
- Scroll down to "Scripting" and "Active Scripting" which must be
enabled for JavaScript to work.
- Click OK to make the changes and then click OK to exit the
Internet Options window.
How do I
view MS Excel documents?
You can view MS Excel spreadsheets by
downloading Microsft
Excel Viewer free of charge from Microsofts website.
How do I view
Adobe PDF documents?
You can view the Adobe documents on our web site by downloading
the Reader free of charge from the Adobe
website.
Alternatively, visit the Adobe website that provides
specialist tools and information to help make Adobe PDF files
accessible to users with visual disabilities.
Large documents (anything over 1MB in size) will take some time
to download on a dial-up modem connection and you may end up
staring at a blank screen for some time.
Instead, by actually saving the the document to your 'My
Documents' folder, you can track the progress of the download. To
do this in Internet Explorer, right-click on the link using your
mouse, and select the 'Save target as...' option from the little
pop-up menu. Select a location on your PC to store the file, and
watch the 'File download' dialogue box to track the progress of the
download.
Convert
a PDF file to HTML
How do I view
MS Powerpoint Documents?
You can view MS PowerPoint documents by
downloading
Microsoft PowerPoint Viewer free from Microsoft's
website.
How do I view MS
Word Documents?
You can view MS Word documents by downloading
Microsoft Word Viewer free from Microsoft's website.
The images are
not displayed properly.
The images on this site have been saved as either GIF files or
JPG files. GIF files use 256 colours and JPG files can be up to
24bit. Those of you that use an older graphics card should be able
to view the GIF files. However, the JPG images will not appear
correctly on your screen. If this causes problems, you can use your
browser to turn off automatic image loading.
Some of our animated GIF images may not display properly on your
browser.
Most of the images in this site are below 30K, allowing pages to
load that bit quicker. They are all titled, which is useful when
automatic image loading is turned off.
To view Web
pages
- Click hyper-linked words (i.e., where the mouse cursor changes
from an arrow to a hand) on a page to bring another page of
information to your screen.
- Take time to familiarise yourself with the browser controls -
most browsers have a 'Back' button and a 'Forward' button on their
toolbar. They also have a 'Home' button to bring you back to
whatever homepage that you have selected.
- Use the 'Help' feature as often as you can, as this has useful
information on how to use the browser.
- To learn more about the internet, visit the BBC's webwise website.
Our site is laid out
as follows:
There is a "banner" on the top of each page which contains a set
of links to the site's main sections, or themes. These are:
Underneath the banner are
- the main content of the page;
- a navigation menu (on the left) that contains links to other
pages for that topic.
- a footer containing more useful links (for example, a 'Rate
this page' link)
Our site is hierarchical in structure, with themed homepages
each leading to pages further down the hierarchy.
Searching the site
There is a search facility within the banner menu (located at
the top of each page). This can be used to search for a specific
topic. Just key in the word or phrase you want to look for and
click on "Search".
Can I toggle between the
English and Welsh versions of pages
There is a link on our banner menu saying either "English" or
"Cymraeg" (depending on whether you're viewing the English or Welsh
language version of the page). This link is used to toggle between
the English version of a page and the Welsh version.
Some pages exist in one language only, while translation is
taking place.
To print the contents of
the current page
From the File menu, choose Print, or click the Print button in
the toolbar. A dialog box lets you select printing options and
begin printing. Note that our stylesheets hide the menus on
printed pages.
Shortcut to cycle among
fields and buttons
Pressing the Tab key is a shortcut for selecting links, fields
and buttons, or moving the cursor from one element on your screen
to the next. The cursor's current location is known as its
focus.
Welsh
Characters
There is a problem displaying certain Welsh characters on the
Internet for older browsers. They use ISO Latin-1 characters.
Unfortunately this character set does not include the following
characters:
W circumflex (W^)
w circumflex (w^)
Y circumflex (Y^)
y circumflex (y^)
The Welsh version of our website uses two characters in some
cases to represent each of the above. (Note: other Welsh characters
ARE included in the ISO font, and so are not affected).
Copyright
Acknowledgement
The mapping has been extracted from Ordnance Survey material.
Ordnance Survey maps, and maps created from Ordnance Survey
material are subject to Crown copyright. The use of the mapping is
limited to an allowance to view and download it onto your system
for private and non-commercial purposes only. The mapping may not
be further sub-licensed, sold, demonstrated, lent, or otherwise
transferred or exploited without the prior written permission of
Ordnance Survey. Ordnance Survey shall not be held liable for the
Map Material not being fit for your purposes or applications.
Further details about Ordnance Survey products can be found on the
internet. (URL http://www.ordnancesurvey.co.uk/oswebsite/).
Copyright
Acknowledgement
The mapping has been extracted from Maps in Minutes material.
The use of the mapping is limited to an allowance to view and
download it onto your system for private and non-commercial
purposes only. The mapping may not be further sub-licensed, sold,
demonstrated, lent, or otherwise transferred or exploited without
the prior written permission of Maps in Minutes. Maps in Minutes
shall not be held liable for the Map Material not being fit for
your purposes or applications. Further details about Maps in
Minutes products can be found on the internet. (URL http://www.mapsinminutes.com).
Accessibility and CSS
It is extremely important to us that our site is accessible to
everyone, and to meet this goal, we have implemented a program of
change to the pages on our site.
Cascading Style Sheets (CSS) are used to remove most of the
formatting from individual HTML pages, enabling software to read
pages more easily. CSS is also used to remove tables from the site
where they are used to format the layout of pages.
Does the site use MPEGs?
There are a small number of MPEGs in our Tourism section of our
site. These can be viewed by downloading Windows
Media Player (free) from Microsoft's website.
Page Details
Last Updated: 26.06.2009 at 12:25