Living

Shoppers Rights Articles

Find out more about your legal rights from Evening Post 'Your Rights' columnist Sian Merchant.

If you have a shopping problem and live in Neath Port Talbot contact your consumer rights team on: (01639) 764325.

email: consumeradvice@npt.gov.uk

Buying Goods

• Buy safe this Christmas 19.11.2006
• Furniture and Household appliances 16.11.2006
• Unfair Contracts 09.05.2003
• Door to Door Sales 09.05.2003
• Carpets and Furniture 22.11.2002
• Shoppers Rights Q & A 22.11.2002
• Problems With Clothing 22.11.2002
• Counterfeit Goods 22.11.2002
• Timeshare 22.11.2002
• Shoes 03.09.2002
• Prize draw 03.09.2002
• Gift vouchers 03.09.2002
• Buying a motorcycle 03.09.2002
• Shop Breakages 03.09.2002
• Credit Notes & Guarantees 22.07.2002
• Distance Selling Regulations 22.07.2002
• Buying a PC 22.07.2002
• Consumer Rights Quiz 07.06.2002
• Consumer FAQs 07.06.2002
• Problem Pages
• Consumer Rights Quiz
• Car Boot Sales
• Buying in the sales
• Appliances

Buying a Service

• Houses and Home Improvements 16.11.2006
• Landscape Gardeners 09.05.2003
• Uncollected or Abandoned Goods 22.11.2002
• Pyramid Selling 22.11.2002
• Booking theatre tickets 03.09.2002
• Organisations directory 03.09.2002
• Estate Agents 22.07.2002
• Problem Builders 07.06.2002
• Service Providers 07.06.2002
• Home-working Schemes 15.04.2002
• Expert Opinions
• Tradesmen
• Services
• Hairdressers
• Dry Cleaners
• Cowboy Traders
• Builders
• Bankruptcy

Cars

• Cars and Car Servicing 16.11.2006
• Cars and Repairs 09.05.2003
• How to sell your car 22.11.2002
• A guide to buying a car 22.11.2002
• Cars 07.06.2002
• Cars
• Car Insurance
• Car Clocking

Doorstep Selling

• Doorstep Selling

Food

• Food Q & A 22.11.2002
• Food Frequently Asked Questions 07.06.2002
• Foods Labels

Frequently Asked Questions

• Consumer Rights Q & A 09.05.2003
• Complaining 22.07.2002
• GoodsFAQ 07.06.2002
• GoodsFAQ
• Goods FAQ
• Goods FAQ
• Builders FAQ

General Disputes

• Noisy Neighbours

Going to Court

• Court

Guarantees and Warranties

• Guarantees

Hiring Goods and Services

• Hiring Goods

Holidays and Travel

• Holidays and Travel 16.11.2006
• Air travel: part of a package holiday 09.05.2003
• Air Passenger Rights 09.05.2003
• Holiday deal displays 03.09.2002
• Cheap Flights 22.07.2002
• Holidays
• HolidayBonds

'How to Complain' letters

• Letter Writing

Money, Credit and Finance

• Financial Terms and What They Mean 09.05.2003
• Store Cards 22.11.2002
• Using a pawnbroker 22.11.2002
• Section 75 - Consumer Credit Act 03.09.2002
• Credit Cheques 03.09.2002
• Credit Reference Agencies 22.07.2002
• How to shop around for Credit
• Credit
• Credit
• Credit Banking

Ombudsman

• What is an Ombudsman?

Postal Services

• Post Watch
• Mailing Preference Services
• Mailing Preference Services

Prices

• Questions and Answers

Safety

• Scooters 09.05.2003
• Unsafe Electrical Goods 22.11.2002
• New and Second Hand Prams 22.11.2002
• Section 75 - Consumer Credit Act 22.07.2002
• Why do we have labels? 22.07.2002
• Pencil Cases
• Toy Safety  

Utilities

• Gas and electricity competition 03.09.2002
• Utilities
• CORGI Gas Installers