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Social Services for people who are older or disabled

All offices are open 8.30am to 5pm (Mon to Thur) and 8.30am to 4.30pm (Fri).

Contact and Access Team

Tel: (01639) 686802

If you are or know of an older or disabled person in Neath Port Talbot who:-

  • Needs help from Social Services for the first time or
  • Is already receiving services but needs to access a new service because their needs have changed

Get in touch with the Contact and Access team

If you are already receiving support from social services and you do not need to access new services, you can continue to contact the relevant team directly, as follows:-

Older People – County wide service

12 Talbot Road
Port Talbot
SA13 1HN
 
Tel: (01639) 765500

Adult Physical Disability - County wide service

New Neath Civic Centre
Neath
SA11 3QZ
 
Tel: (01639) 765300

Sensory Support Team

8-10 The Courtyard,
D’Arcy Business Park,
Llandarcy,
Neath
 
Text/Tel: 01792 325430
Email: sst@npt.gov.uk
Fax: (01792) 325441

Reablement Service

Provide short term intensive therapy to enable people to regain skills and independence (e.g. after a stay in hospital). To find out more contact:


Contact Details for Hospital Social Workers

Neath Port Talbot Hospital Tel: (01639) 862135
 
Morriston Hospital Tel: (01792) 704070

(ask for the Neath Port Talbot Social Work Team)


Welfare Rights

Neath Port Talbot Welfare Rights Unit
 
Tel: (01792) 510712

Social Services for adults with learning disabilities

Community Support Team,
Social Services, Health & Housing,
Neath Civic Centre,
Neath
SA11 3QZ
 
Tel: (01639) 764612

Social Services for people with mental health needs

Area 1 Community Mental Health Team:

Covers Port Talbot and the Afan Valley

Forge Centre,
Forge Road,
Port Talbot
SA13 1PA
 
Tel: (01639) 888000

Area 2 Community Mental Health Team:

Covers Neath, the Neath Valley, the Dulais Valley and Skewen

Tonna Hospital,
Tonna,
Neath
SA11 3LX
 
Tel: (01639) 862862

Area 3 Community Mental Health Team:

Covers Pontardawe, Upper Swansea Valley and Amman Valley

Gelligron House,
Gelligron Rd,
Pontardawe,
Swansea
SA8 4LU
 
Tel: (01792) 865696

Older People with Mental Health Needs

Older Persons Mental Health Team (county wide service)
Tonna Hospital,
Tonna,
Neath
SA11 3LX
 
Tel: (01639) 862955

Social Services for children and families

The office is open 8.30am to 5pm Mondays to Thursdays, and 8.30am to 4.30pm on Fridays

Referral and Assessment Team

Neath Civic Centre
 
Tel: (01639) 763333

Disabled Children

Social Services, Health and Housing
Second Floor
Neath Civic Centre
Neath
SA11 3QZ

Tel: (01639) 765400

Fostering & Adoption Teams

Social Services, Health and Housing
Second Floor
Neath Civic Centre
Neath
SA11 3QZ
 
Tel: (01639) 765400
www.npt.gov.uk/fostering
www.npt.gov.uk/adoption 

Childminders, playgroups and nurseries

Early Years Development and Child Care Partnership,
9 High Street,
Pontardawe,
SA8 4HU
 
Tel: (01792) 865914

Rapid Response Team

The Rapid Response Team provides targeted, timely and intensive support to children in need from the age of 8 to 17 years and their families with a view to diverting from or shortening the time spent in accommodation.

Fairway,
Sandfields,
Port Talbot
 
Tel: (01639) 896525

Other Enquiries (children and families)

Referral and Assessment team
 
Tel: (01639) 763333

Child protection

Please contact us if you are concerned that a child is being harmed, or is at risk of harm.

Social Services Tel: (01639) 763333.
 
5.30pm to 1.30am (Weekdays)
9am to 1.30am (Sat,Sun and Bank Holidays)
 
Out-of-hours Emergency Tel: (01639) 895455
 
All Wales Child Protection Procedures

Emergency Duty Team

5.30pm to 1.30am (Weekdays)
9am to 1.30am (Saturday/Sunday/Bank Holidays)

Tel: (01639) 895455
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Telephone : 01639 763333 - Fax : 01639 763444 - email : webmaster@npt.gov.uk
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