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If you need some help at home with day to day living, Homecare may be able to help you. We can offer a care service that is tailored to your needs.

What sort of help can I get?

We could provide you with the following service, according to what you need:

  • helping getting in and out of bed
  • help getting washed and dressed
  • assisting with toilet needs
  • help and support for carers
  • shopping and collecting pensions
  • help with light housework (as long as you are getting other Homecare services as well)

Our service runs every day of the year. We can make evening and night-time visits when needed.

Is there a charge for Homecare?

Yes. There is a weekly charge for Homecare, based on how many hours of care you are getting, and how much money you have.

How do I apply for Homecare?

Contact the Gateway team, and ask for an assessment. This means talking to you about what help you need. We will also explain to you how we decide who can get Homecare.

If we feel that our services will help you, we will work with you to write a plan saying what care services you will be getting, and when.

Who provides Homecare?

Your Homecare will be provided by one or more paid Care Assistants. They may be managed directly by Social Services, or may work for a private or voluntary organisation on our behalf.

You can also buy care directly from a private or voluntary organisation, without going through Social Services.

What do I do next?

If you think that you would like to have Homecare or you just want to find out more, please contact us at your local Social Services Area Office. You can telephone us, write to us, or call in person.

If you prefer, ask someone else - a friend, relative or your doctor - to get in touch with us for you. If you are in hospital at the moment, ask the ward staff to contact the hospital social worker.

We can also give you information on other help available from Social Services, such as Day Care, support for carers, or Lifeline emergency telephones.


  • CSSIW Annual Report - Homecare , November 2017 (PDF 226 KB)
  • NPT Homecare Service Statement of Purpose (DOC 120 KB)
  • NPT Quality of Care Report (DOCX 568 KB)
  • Your guide to Homecare (DOCX 19 KB)