When you contact us we will assess your needs. We might be able to arrange some straightforward things without a detailed assessment being carried out. However, if your needs are more complex, or if you require long-term support or care, we will need to do a more detailed assessment. This will enable us to decide:-
- What sort of support you or the person you care for may need
- Whether you are eligible for services from Neath Port Talbot County Borough Council, or to sign post you to more appropriate support we undertake assessment of needs in partnership with health professionals.
There are different levels of assessment depending on whether your needs seem to be straightforward or more complex.
If you require help in an emergency we may arrange for services temporarily, before your assessment has been completed.
For more information, please get in touch with:- Neath Port Talbot’s Adult’s and Children’s Single Point of Contact Team (SPOC)
(Open 8.30am to 5pm Monday to Thursday and 4.30pm on a Friday)