A professional will visit you, and will discuss with you how you manage your day to day life. It is important that we get a full picture of your situation, so the professional might ask for permission to talk to other people who know you, such as your doctor. If you have a relative or friend who you care for, we will discuss the support that you provide and include these as part of the assessment. You can choose to have your assessment in English or Welsh.
We can also arrange for an interpreter if you speak another language, or if you communicate in sign language.
To help us decide who should receive our services we use guidelines called Eligibility Criteria (which are based on a framework laid down by the Welsh Assembly Government).
During an assessment you will have the opportunity to discuss your support needs and explore ways in which these needs might be met.
The person who visits will ask you about:
- Your independence
- What difficulties you are facing
- what your strengths and skills are
- what support networks you have
- what resources in the community you can access
When your needs have been assessed, we will discuss whether or not you are eligible for services from Neath Port Talbot County Borough Council.