Visit us

Customer Services in the One Stop Shops at Neath and Port Talbot are the first point of contact for our customers, which allow residents of Neath and Port Talbot to access a wide range of Council Services without the need of an appointment. 

Experienced Customer Service Advisors will deal with services ranging from:

• Blue Badges,
• Bus Passes,
• Council Tax,
• Education
• Elections
• Food Vouchers
• Licensing
• Lifeline telephone returns
• Parking
• Planning and Building Control,
• Recycling and waste
• Tell Us Once (TUO),

Housing benefit officers are also available to deal with any housing benefit and council tax support queries.

Opening Hours

Neath One Stop Shop & Port Talbot One Stop Shop
Civic Centre, Neath          Civic Centre, Port Talbot
SA11 3QZ                         SA13 1PJ 

All civic centres (Neath Civic Centre, Port Talbot Civic Centre and the Quays) are closed to the public

Making Payments in person

Payments can be taken over the counter at the following locations (Monday to Friday 9am to 12:00 and 1:00pm to 3.15pm):

• Cash office, Civic Centre, Neath;
• cash office, Civic Centre, Port Talbot;

We accept cash, cheques, chip and pin debit and credit cards as method of payment.