Contact Council Tax

If you can't find what you need  or have a different query please contact us using the methods below. 


When you telephone us please ensure you have your Council Tax reference number.

(01639) 686 188

When you call you will be given a number of options:

  1. Press 1 to make a Council Tax payment
  2. Press 2 to tell us about a change of circumstances, apply for discount or exemption, set up a direct debit
  3. Press 3 to discuss a reminder, final notice, summons, liability order, Attachment of earnings or Bailiff
  4. Press 4 if your query is not council tax related
  5. Press 5 to hear options again.

Our office hours are

Monday, Tuesday, Wednesday and Thursday 8:30am–5pm

Friday 8:30am - 4:30pm

In person 

  • One Stop Shop
    Civic Centre
    SA11 3QZ


  • Council Tax Section
    Civic Centre
    SA11 3QZ