Social Care and Housing
This information was last updated at 27 April 2021, 12:05
Adult and Children’s Single Point of Contact service
Our Adult and Children’s Single Point of Contact service are open from 8.30am to 5pm, Monday to Friday. You can reach us on 01639 686802. We are here to take referrals and give people advice on:
- Safeguarding concerns for vulnerable adults and children due to suspected abuse or neglect
- Support available through Social Services, Health and Housing
- Support available in the community
Emergency Duty Team (EDT)
Our Emergency Duty Team (EDT) is also still available for any out of hours support, which cannot wait until the next working day. They are available from 5:30pm - 01:30am on weekdays and 09:00am - 01:30am on weekends and Bank Holidays. You can reach the team during these hours on: 01639 895455.
Care home visits
Please check directly with the care home for their current visiting policy.
NPT Safe & Well
If you don’t have any friends of family to call on for support with everyday tasks, NPT Safe & Well can connect you with a local volunteer, community group or local service to access support with:
- Food shopping
- Collecting prescription medication
- Running daily errands
- Or arranging for someone to check you are okay
Visit www.npt.gov.uk/safeandwell for more information
Our Welfare Rights Team are still here to offer expert advice and guidance regarding welfare benefit entitlement.
Contact the team on 01639 685225 (Monday to Friday), please leave a message and an advisor will contact you as soon as possible; alternatively email the Team at firstname.lastname@example.org
Local Area Coordinators
You can still contact our Local Area Coordinators for advice and support if a person is in a crisis situation.
Our Housing & Homelessness service is still available to offer support and advice by telephone. You can contact the team on 01639 685219.