About the scheme
The scheme has been introduced by Welsh Government to recognise and reward the hard work and commitment of social care staff who have provided essential care to our most vulnerable citizens during the most challenging period of the COVID-19 pandemic.
The scheme is aimed at staff within registered care homes and domiciliary care services and includes Personal Assistants (PAs). An individual can only receive one payment and must have been employed in an eligible role during the period 15th March to 31st May.
Payment is a one-off flat rate payment of £500.
Full details of the scheme can be found on Welsh Government’s website.
How to claim
The Council will be administering the scheme on behalf of Welsh Government for those who provided personal care in Neath Port Talbot between 15th March and 31st May 2020.
*If you are a social care worker and believe you are eligible, please contact your employer in the first instance.
Social care providers
All eligible care providers will be contacted directly by us to explain how your staff can claim the payment and how the payment is made.
If you are a social care provider and have not received any information from us about the scheme, please email email@example.com .
NPT Council staff
Eligible social care staff that are employed by Neath Port Talbot Council will be contacted by HR directly and asked to complete the relevant forms to claim the payment.
Personal assistants will be contacted either directly by the Council or direct payments payroll provider to explain how you can claim the payment and how the payment is made.
If you are a personal assistant and have not received any information from us about the scheme, please email firstname.lastname@example.org
If you wish to appeal against a decision, please read the guidance forms below. Completed applications should be emailed to email@example.com
Frequently asked questions
For a full list of FAQs, visit Welsh Government's webpage on the Social Care Workers Special Payment (£500) Scheme