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Corporate Courses

To book a place on any of the below courses please contact Trinity Rees in the Training Team. Places will be allocated on a first come first serve basis.

Confidence Building and Assertiveness - Monday 7th February 2022

10.00am-12pm via Teams

This event covers:

  • Define assertiveness and self-confidence
  • Describe the types of negative thinking, and how one can overcome negative thoughts
  • Utilise methodologies for understanding your worth - and the use of positive self-talk
  • Identify the of communications styles and when best to use them
  • Define the importance of goal setting, and practice setting SMART goals for assertive behaviour
  • To gain a range of tips and techniques to support assertiveness.

Influencing and Personal Impact - Monday 21st February 2022

9.45-12pm via Teams  

This webinar will explore the issue of personal impact and the different ways we try to influence others.  Clarifying the impact we have on colleagues and customers is fundamental to be able to communicate and influence effectively

Time Management - Wednesday 23rd March 2022

10.00am-12pm via Teams

By the end of the course each participant will be able to:

  • Determine the need to balance both urgency and importance in your workload
  • Prioritise and organise your workload
  • Recognise productive and unproductive work behaviour
  • Identify your own personal style when managing difficult interruptions
  • Promote good time management practices and their benefits

Support & Supervision - Wednesday 6th April 2022

9.45-12pm via Teams  

This course is aimed at first time Managers & Supervisors or those who are leading teams. It is also recommended as a “refresher” for existing Managers/Supervisors and Team Leaders.

Leading the Team Effectively - Tuesday 12th April 2022

9.45-12pm via Teams  

Overview

  • Look at the range of leadership styles and when to use them
  • Being aware of stages of team development and what is needed at each stage to support a high performing team.
  • How to build a team that can deliver the vision of your service

Suitable for Managers/Supervisors/Team Leaders.

Managing Difficult Conversations - Tuesday 10th May 2022

9.45-12pm via Teams  

All of us can remember the times when we have not addressed individuals or groups about issues that need discussion, negotiation and resolution.

Objectives

  • To understand how as an individual to effectively deal with difficult situations
  • To understand why we find conversations challenging
  • To review the impact of conflict on ourselves, the department and organisation
  • To understand the impact of different conflict management styles and how to ensure that the right style and strategy is deployed
  • To be able to recognise different kinds of behaviour and how to manage this within the conflict process
  • To review and practice a variety of techniques to support the interaction with all parties concerned and explore a template for future challenging

Time Management - Thursday 26th May

9.45-12pm via Teams 

Objectives

  • Review managing time in the working environment
  • Determine the need to balance both urgency and importance in your  workload
  • Prioritise and organise your workload
  • Recognise productive and unproductive work behaviour
  • Identify your own personal style when managing difficult interruptions
  • Promote good time management practices and their benefits

Support and Supervision - Tuesday 7th June 2022

This course is aimed at first time Managers & Supervisors or those who are leading teams.  It is also recommended as a “refresher” for existing Managers/Supervisors and Team Leaders.

Confidence Building and Assertiveness - Tuesday 14th June 2022

9.45-12pm via Teams  

Self-confidence and assertiveness are two skills that are crucial for success in life. If you do not feel worthy, and/or you do not know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to participants in their professional and personal lives.