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Part B – Premises Licences

General Principles

Premises licences will be subject to the requirements set-out in the Gambling Act 2005 and regulations, as well as specific mandatory and default conditions which are detailed in regulations issued by the Secretary of State.  Licensing authorities are able to exclude default conditions and also attach others, where it is believed to be appropriate.

The Licensing Authority is aware that in making decisions about premises licences it should aim to permit the use of premises for gambling in so far as it thinks it is:-

  • In accordance with any relevant code of practice issued by the Gambling Commission;
  • In accordance with any relevant guidance issued by the Gambling Commission;
  • Reasonably consistent with the licensing objectives; and
  • In accordance with the authority’s statement of licensing policy

It is appreciated that moral objections to gambling are not a valid reason to reject applications for premises licences (except as regards any ‘no casino resolution’ – see section on Casinos below) and also that unmet demand is not a criterion for a Licensing Authority.

The Licence Conditions and Code of Practice (LCCP) issued by the Gambling Commission commencing in May 2015 places further onus on premises to complete a risk assessment based on code 8, the social responsibility code. The Licensing Authority will have regard to this code when considering applications. 

This Licensing Authority also notes Gambling Commission guidance on ensuring that betting is the primary activity of a licensed premises. Gaming machines may be made available for use in licensed betting premises only at times when there are also sufficient facilities for betting available. Operators will need to demonstrate that betting will continue to be the primary activity   of the premises when seeking variations to licenses.

Premises are defined in the Act as including “any place”. Section 152 therefore prevents more than one premises licence applying to “any place”. However, it is possible for a single building to be subject to more than one premises licence, provided they are for different parts of the building and the different parts of the building can be reasonably regarded as being separate premises.  This makes provision for large multiple unit premises such as a pleasure park, shopping mall etc to obtain discrete premises licences where appropriate safeguards are in place.  However, the Licensing Authority will pay particular attention if there are issues about sub-division of a single building and will ensure that mandatory conditions relating to access between premises are observed.

The Gambling Commission states in its Guidance to Licensing Authorities that “in most cases the expectation is that a single building will be the subject of an application for a licence e.g. 32 High Street.  But that does not mean that 32 High Street cannot be the subject of separate premises licences for the basement and ground floor if they are configured acceptably.  Whether different parts of a building can be properly regarded as being separate premises will depend on the circumstances.  The location of the premises will clearly be an important consideration and the suitability of the division is likely to be a matter for discussion between the operator and the licensing officer.  However, the Commission does not consider that areas of a building that are artificially or temporarily separated for example by ropes or moveable partitions can properly be regarded as different premises”.

The Licensing Authority takes particular note of the Gambling Commission’s Guidance to Local Authorities which states that:

Licensing authorities should take particular care in considering applications for multiple licences for a building and those relating to a discrete part of a building used for other (non-gambling) purposes.  In particular they should be aware of the following:

  • The third licensing objective seeks to protect children from being harmed by gambling. In practice that means not only   preventing them from taking part in gambling, but also preventing them from being in close proximity to  gambling. Therefore premises should be configured so that children are not invited to participate in, have accidental access to or closely observe gambling where they are prohibited from participating.

  • Entrances to and exits from parts of a building covered by one or more premises licences should be separate and  identifiable so that the separation of different premises is not compromised and people do not “drift” into a gambling area. In this context it should normally be possible to access the premises without going through another licensed premise or premises with a permit.

  • Customers should be able to participate in the activity named on the premises licence.

The Guidance also gives a list of factors which the Licensing Authority should be aware of, which may include:

  • Do the premises have a separate registration for business rates
  • Is the premises’ neighbouring premises owned by the same person or someone else?
  • Can each of the premises be accessed from the street or a public passageway?
  • Can the premises only be accessed from any other gambling premises?

Appropriate Licence Environment

The Guidance to Local Authorities and the Licence Conditions and Codes of Practice (LCCP) set out additional matters that the Licensing Authority should take into account when considering licence applications for premises licences.

 Guidance prescribes restrictions on gambling activities on premises, previously known as primary gambling activity. The Licensing Authority will consider any application based on the provisions in these codes and guidance.

 Where gambling facilities are provided at premises as a supplementary activity to the main purpose of the premises; g. motorway service areas and shopping malls, the Licensing Authority will expect the gambling area to be clearly defined to ensure that customers are fully aware that they are making a choice to enter into the gambling premises, and that        the premises is adequately supervised at all times.

 The Licensing Authority will consider these and any other relevant factors in making its decision, depending on all the circumstances of the case.

Premises "Ready for Gambling"

The Guidance states that a licence to use premises for gambling should only be issued in relation to premises that the licensing authority can be satisfied are going to be ready to be used for gambling in the reasonably near future, consistent with the scale of building or alterations required before the premises  are brought into use.

If the construction of a premises is not yet complete, or if they need alteration, or if the applicant does not yet have right to occupy them, then an application for a provisional statement should be made instead.

In deciding whether a premises licence can be granted where there are outstanding construction or alteration works at a premises, this authority will determine applications on their merits, applying a two stage consideration process.

  • First, whether the premises ought to be permitted to be used for gambling
  • Second, whether appropriate conditions can be put in place to cater for the situation that the premises are not yet in the state in which they ought to be before gambling takes          

Applicants should note that this authority is entitled to decide that it is appropriate to grant a licence subject to conditions, but it is not obliged to grant such a licence.

More detailed examples of the circumstances in which such a licence may be granted can be found in the Guidance.

Other Considerations

Location

The Licensing Authority is aware that demand issues cannot be considered with regard to the location of premises but that considerations in terms of the licensing objectives can. This authority will pay particular attention to the protection of children and vulnerable persons from being harmed or exploited by gambling, as well as issue of crime and disorder.  Should any specific policy be decided upon as regards areas where gambling premises should not be located, this statement will be updated.  It should be noted that any such policy does not preclude any application being made and each application will be decided on its merits, with the onus upon the applicant showing how potential concerns can be overcome.

Planning

The Gambling Commissions Guidance to Licensing Authorities states:

In determining applications the Licensing Authority has a duty to take into consideration all relevant matters and not to take into consideration any irrelevant matters, i.e. those not related to gambling and the licensing objectives.  One example of an irrelevant matter would be the likelihood of the applicant obtaining planning permission or building regulations approval for their proposal.

This authority will not take into account irrelevant matters as per the above guidance.  In addition the authority notes the following excerpt from the Guidance:

When dealing with a premises licence application for finished buildings, the Licensing Authority should not take into account whether those buildings have or comply with the           necessary planning or building consents. Those matters should be dealt with under relevant planning control and building regulation powers, and not form part of the consideration for the premises licence. Section 210 of the 2005 Act prevents licensing  authorities taking into account the likelihood of the proposal by the applicant obtaining planning or building consent when  considering a premises licence application. Equally the grant of a gambling premises licence does not prejudice or prevent any action that may be appropriate under the law relating to planning or building.

Duplication with other regulatory regimes

This Licensing Authority seeks to avoid any duplication with other statutory/regulatory systems where possible, including planning.  This authority will not consider whether a licence application is likely to be planning permission or building regulations approval in its consideration of it.  It will however, listen to and consider carefully any concerns about conditions which are not able to be met by licensees due to planning restrictions, should such a situation arise.

When dealing with a premises licence application for finished buildings, this authority will not take into account whether those buildings have to comply with the necessary planning or building consents.  Fire or health & safety risks will not be taken into account, as these matters are dealt with under relevant planning, building and other regulations and must not form part of the consideration for the premises licence.

Licensing objectives

Premises licences granted must be reasonably consistent with the licensing objectives. With regard to these objectives, this Licensing Authority has considered the Gambling Commission’s Guidance to Local Authorities and some comments are made below.

Preventing gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime

This Licensing Authority is aware that the Gambling Commission takes a leading role in preventing gambling from being a source of crime.  It is however envisaged that licensing authorities should pay attention to the proposed location of gambling premises in terms of this licensing objective.  Thus, where an area has known high levels of organised crime, this authority will consider carefully whether gambling premises are suitable to be located there and whether conditions may be suitable such as the provision of door supervisors.  The Licensing Authority is aware of the need to make a distinction between disorder and nuisance.  It will consider factors such as whether police assistance was required, the nature of any incident so as to make that distinction

Ensuring that gambling is conducted in a fair and open way:

The Licensing Authority has noted that the Gambling Commission’s advice that it would generally not expect licensing authorities to become concerned with ensuring that gambling is conducted in a fair and open way as this will be addressed via operating and personal licences.

Protecting children and other vulnerable persons from being harmed or exploited by gambling:

The Licensing Authority notes the Gambling Commission’s guidance that this objective means preventing children from taking part in gambling (as well as restriction of advertising so that gambling products are not aimed at, or are particularly attractive to children).  The Licensing Authority will therefore consider, whether specific measures are required at particular premises, with regard to this licensing objective. Appropriate measures may include supervision of entrances/machines, segregation of areas etc.

This Licensing Authority is also aware of the Gambling Commission Codes of Practice as regards this licensing objective, in relation to specific premises.

As regards the term “vulnerable persons” it is noted that the Gambling Commission is not seeking to offer a definition, but states that “it will for regulatory purposes assume that this group includes people who gamble more than they want to; people who are gambling beyond their means; and people who may not be able to make informed or balanced decisions about gambling due to a mental impairment, alcohol or drugs”.  The Licensing Authority will consider this licensing objective on a case by case basis.

The Licence Conditions and Codes of Practice (LCCP) prescribe how operators must prevent children from using age restricted gaming or gambling activities, particularly where gaming machines are licensed.

In particular operators must ensure that;

  • all staff are trained,
  • that all customers are supervised when on gambling premises
  • must have procedures for identifying customers who are at risk of gambling related harm and also where to signpost people for support

The Licensing Authority will expect all operators to have policies and procedures in place as required by the LCCP codes on social responsibility to cover all aspects of the code, in          particular staff training records and self-exclusion records

Further provisions with regard to self-exclusion and marketing are included in the social responsibility code. The Licensing Authority will take all conditions and codes into account when   considering applications or performing enforcement activities.

The Licensing Authority will have regard to the Chief Medical Officer for Wales report to support the licensing objective to protect children and other vulnerable persons from being harmed or exploited by gambling.

The Licensing Authority would expect applicants and licence holders to carry out the necessary checks on all relevant members of staff to ensure their suitability for employment, particularly in respect of premises where children and vulnerable people have access.

Conditions

Any conditions attached to licences by this Licensing Authority will be proportionate and will be:

  • relevant to the need to make the proposed building suitable as a gambling facility;
  • directly related to the premises and the type of licence applied for;
  • fairly and reasonably related to the scale and type of premises; and
  • reasonable in all other respects.

Decisions upon individual conditions will be made on a case by case basis, although there will be a number of measures this Licensing Authority will consider utilising should there be a perceived need, such as the use of supervisors, appropriate signage for adult only areas etc.  Specific regard will be against the local risk assessment for each premises, when making such decisions.  There are specific comments made in this regard under some of the licence types below.  The Licensing Authority will also expect the licence applicant to offer his/her own suggestions as to the way in which the licensing objectives can be met effectively, in conjunction with mandatory conditions specified in the Gambling Act 2005 (Mandatory and Default Conditions)(England and Wales) Regulations 2007.

The Licensing Authority will also consider specific measures which may be required for buildings which are subject to multiple premises licences.  Such measures may include the supervision of entrances; segregation of gambling from non-gambling areas frequented by children; and the supervision of gaming machines in non-adult gambling specific premises, in order to pursue the licensing objectives.  These matters are in accordance with the Gambling Commission’s Guidance and Codes of Practice.

The Licensing Authority will also ensure that where category C or above machines are on offer in premises in which children are admitted:

  • all such machines are located in an area of the premises which is separated from the remainder of the premises by a physical barrier which is effective to prevent access other than through a designated entrance;
  • only adults are admitted to the area where these machines are located;
  • access to the area where the machines are located is supervised;
  • the area where these machines are located is arranged so that it can be observed by the staff or the licence holder; and
  • at the entrance to and inside any such areas there are prominently displayed notices indicating that access to the area is prohibited to persons under 18.

These considerations will apply to premises including buildings where multiple premises licences are applicable.

The Licensing Authority is aware that tracks may be subject to one or more than one premises licence, provided each licence relates to a specified area of the track. This Licensing Authority will consider the impact upon the third licensing objective and the need to ensure that entrances to each type of premises are distinct and that children are excluded from gambling areas where they are not permitted to enter.

It is noted that there are conditions which the Licensing Authority cannot attach to premises licences which are:

  • any condition on the premises licence which makes it impossible to comply with an operating licence condition;
  • conditions relating to gaming machine categories, numbers, or method of operation;
  • conditions which provide that membership of a club or body be required (the Gambling Act 2005 specifically removes the membership requirement for casino and bingo clubs and this provision prevents it being reinstated); and
  • conditions in relation to stakes, fees, winning of prizes.

Door Supervisors

The Gambling Commission advises in its Guidance to Licensing Authorities that if a Licensing Authority is concerned that a premises may attract disorder or be subject to attempts at unauthorised access (for example by children and young persons), then it may require that the entrances to the premises are controlled by a door supervisor, and is entitled to impose a conditions on the premises licence to this effect.

Where it is decided that supervision of entrances/machines is appropriate for particular cases it will need to be decided whether these need to be SIA licensed or not.  It will not be automatically assumed that they need to be licensed as the statutory requirements for different types of premises vary

Adult Gaming Centres

The Licensing Authority will specifically have regard to the need to protect children and vulnerable persons from harm or being exploited by gambling and will expect the applicant to satisfy the authority that there will be sufficient measures to, for example, ensure that under 18 year olds do not have access to the premises.

 Where gambling facilities are provided at premises as a supplementary activity to the main purpose of the premises; g. motorway service areas and shopping malls. The Licensing    Authority will expect the gambling area to be clearly defined to  ensure that customers are fully aware that they are making a choice to enter into the gambling premises and that the   premises is adequately supervised at all times.

The Licensing Authority may consider measures such as:

  • Proof of age schemes
  • CCTV
  • Supervision of entrances/machine areas
  • Physical separation of areas
  • Location of entry
  • Notices/signage
  • Specific opening hours
  • Self-barring schemes
  • Provision of information leaflets/helpline numbers for organisations such as GamCare.

This list is not mandatory, nor exhaustive, and is merely indicative of example measures.

(Licensed) Family Entertainment Centres

The Licensing Authority will specifically have regard to the need to protect children and vulnerable persons from harm or being exploited by gambling and will expect the applicant to satisfy the authority, for example, that there will be sufficient measures to ensure that under 18 year olds do not have access to the adult only gaming machine areas.

The applicant will be expected to provide evidence that a suitable criminal record check with the Disclosure and Barring Service (DBS) has been conducted on all staff in his/her employment.

Children and young persons are permitted entry to licensed FECs but are not permitted to play Category C gaming machines.  The Licensing Authority expects the applicant to ensure that there will be sufficient measures in place to prevent under 18 year olds having access to the adult only gaming machine areas.  The Licensing Authority will expect applicants to meet the licensing objectives and comply with all mandatory conditions and Codes of Practice issued by the Gambling Commission.

There is a requirement that there must be clear segregation between the types of machine in order that children to not have access to Category C machines.  All Category C machines must be located in an area of the premises which is separate from the remainder of the premises by a physical barrier, which will prevent access other than through a designated entrance.  The Licensing Authority will seek to ensure that:

  • Only adults are admitted to the area where the gaming machines are located;
  • Access to the area where the machines are located is supervised;
  • The area where the machines are located is arranged so that it can be observed by staff of the operator or the licence holder; and
  • At the entrance to, and inside any such area there are prominently displayed notices indicating that access to the area is prohibited to persons under 18.

The Licensing Authority may consider measures to meet the licensing objectives such as:

  • CCTV
  • Supervision of entrances/machine areas
  • Physical separation of areas
  • Location of entry
  • Notices/signage
  • Specific opening hours
  • Self-barring schemes
  • Provision of information leaflets/helpline numbers for organisations such as GamCare.
  • Measures/training for staff or how to deal with suspected truant school children on the premises.

This list is neither mandatory, nor exhaustive and is merely indicative of example measures.

Casinos

The Licensing Authority has passed a ‘no casino’ resolution under Section 166 of the Gambling Act 2005.  This resolution came into effect on 31st January 2022.

Potential licence applicants should note that as a ‘no casino’ resolution has been passed by this authority, no applications for casino premises will be considered.  Any applications received will be returned with a notification that a ‘no casinos’ resolution is in place.

Bingo Premises

This Licensing Authority notes that the Gambling Commission’s Guidance states;

Licensing authorities will need to satisfy themselves that bingo can be played in any bingo premises for which they issue a premises licence.  This will be a relevant consideration where the operator of an existing bingo premises applies to vary their licence to exclude an area of the existing premises from its ambit and then applies for a new premises licence, or multiple licences, for that or those excluded areas.

The Licensing Authority is aware that a holder of bingo premises licences may make available for use of a number of category B gaming machines, not exceeding 20% of the total number of gaming machines, which are available for use on the premises.

Children and young people are allowed into bingo premises; however they are not permitted to participate in the bingo and if category B or C machines are made available for use these must be separated from areas where children and young people are allowed.

Where Category C or above machines are available in the bingo premises to which children are admitted, the Licensing Authority will seek to ensure that;

  • all such machines are located in an area of the premises separate from the remainder of the premises by a physical barrier to prevent access other than through a designated entrance;
  • only adults are admitted to the area where the machines are located;
  • access to the area where the machines are located is supervised;
  • the area where the machines are located is arranged so that it can be observed by staff or the licence holder; and
  • at the entrance to, and inside any such area, notices are prominently displayed indicating that access to the area is prohibited to persons under 18.

Betting Premises

The Licensing Authority will as per Gambling Commission’s Guidance take into account the size of the premises, the number of counter positions available for person-to-person transactions, and the ability of staff to monitor the use of the machines by children and young persons (it is an offence for those under 18 to bet) or by vulnerable people, when considering the number/nature/circumstances of betting machines an operator wants to offer.

The Licensing Authority recognises that certain bookmakers have a number of premises within its area.  In order to ensure that any compliance issues are recognised and resolved at the earliest stage, operators are requested to give the authority a single named point of contact who should be a senior individual and to whom the authority will contact first should any compliance queries or issues arise.

Travelling Fairs

It will fall to the Licensing Authority to decide whether, where category D machines and/or equal chance prize gaming without a permit is to be made available for use at travelling fairs, the statutory requirement that the facilities for gambling amount to no more than an ancillary amusement at the fair is met.

The Licensing Authority will also consider whether the applicant falls within the statutory definition of a travelling fair.

It is noted that the 27-day statutory maximum for the land being used as a fair, is per calendar year, and that it applies to the piece of land on which the fairs are held, regardless of whether it is the same or different travelling fairs occupying the land.  The Licensing Authority will work with its neighbouring authorities to ensure that land which crosses our boundaries is monitored so that the statutory limits are not exceeded.

Tracks

The Licensing Authority is aware that tracks may be subject to one or more than one premises licence, provided each licence relates to a specified area of the track.  The Licensing Authority will especially consider the impact upon the third licensing objective (i.e. the protection of children and vulnerable persons from being harmed or exploited by gambling) and the need to ensure that entrances to each type of premises are distinct and that children are excluded from gambling areas where they are not permitted to enter.

The Licensing Authority will therefore expect the premises licence applicant to demonstrate suitable measures to ensure that children do not have access to adult only gaming facilities.  It is noted that children and young persons will be permitted to enter track areas where facilities for betting are provided on days when dog racing and/or horse racing takes place, but that they are still prevented from entering areas where gaming machines (other than category D machines) are provided.

The Licensing Authority will expect applicants to offer their own measures to meet the licensing objectives however appropriate measures/licence conditions may cover issues such as:

  • Proof of age schemes
  • CCTV
  • Supervision of entrances/machine areas
  • Physical separation of areas
  • Location of entry
  • Notices/signage
  • Specific opening hours
  • Self-barring schemes
  • Provision of information leaflets/helpline numbers for organisations such as Gam Care

This list is not mandatory, nor exhaustive, and is merely indicative of example measures.

Gaming machines - Where the applicant holds a pool betting operating licence and is going to use the entitlement to four gaming machines, these machines (other than category D machines) should be located in areas from which children are excluded.

Betting machines – This Licensing Authority will, as per Part 6 of the Gambling Commission’s Guidance, take into account the size of the premises and the ability of staff to monitor the use of the machines by children and young persons (it is an offence for those under 18 to bet) or by vulnerable people, when considering the number/nature/circumstances of betting machines an operator proposes to offer.

Applications and plans -The Gambling Act (s51) requires the applicants to submit plans of the premises with their application, in order to ensure the Licensing Authority has premises are fit for gambling. The plan will also be used for the Licensing Authority to plan future premises inspection activity.

Plans for tracks do not need to be in a particular scale, but should be drawn to scale and should be sufficiently detailed to include the information required by regulations.

Some tracks may be situated on agricultural land where the perimeter is not such instances, where an entry fee is levied, track premises licence holders may erect temporary structures to restrict access to premises.

In rare cases where the outer perimeter cannot be defined, it is likely that the track in question will not be specifically designed    for the frequent holding of sporting events or races.  In such     cases betting facilities may be better provided through occasional use notices where the boundary of the premises does not need        to be defined.)

This authority appreciates that it is sometimes difficult to define the precise location of betting areas on tracks.  The precise location of where betting facilities are provided is not required to be shown on track plans, both by virtue of the fact that betting is permitted anywhere on the premises and because of the difficulties associated with pinpointing exact locations for some types of track.  Applicants should provide sufficient information that this authority can satisfy itself that the plan indicates the main areas where betting might take place. For racecourses in particular, any betting areas subject to the “five times rule” (commonly known as betting rings) must be indicated on plan.

Provisional Statements

Developers may wish to apply to this authority for provisional statements before entering into a contact to buy or lease property or land to judge whether a development is worth taking forward in light of the need to obtain a premises licence.  There is no need for the applicant to hold an operating licence in order to apply for a provisional statement.

S204 of the Gambling Act provides for a person to make an application to the Licensing Authority for a provisional statement in respect of premises that he or she:

  • expects to be constructed;
  • expects to be altered; or
  • expects to acquire a right to occupy.

The process for considering an application for a provisional statement is the same as that for a premises licence application.   The applicant is obliged to give notice of the application in the same way as applying for a premises licence.  Responsible Authorities and Interested Parties may make representations  and there are rights of appeal

In contrast to the premises licence application, the applicant does not have to hold or have applied for an operating licence from the Gambling Commission (except in the case of a track) and they do not have to have a right to occupy the premises in respect of which their provisional application is made.

The holder of a provisional statement may then apply for a premises licence once the premises are constructed altered or acquired.

The Licensing Authority will be constrained in the matters it can consider when determining the premises licence application.

In terms of representations about premises licence applications, following the grant of a provisional statement, no further representations from relevant authorities or interested parties can be taken into account unless they concern matters which could not have been addressed at the provisional statement stage, or they reflect a change in the applicant’s circumstances.

In addition, the authority may refuse the premises licence (or grant it on terms different to those attached to the provisional statement) only by reference to matters:

  • which could not have been raised by objectors at the provisional licence stage; or
  • which is in the Authority’s opinion reflect a change in the operator’s circumstances; or
  • where the premises has not been constructed in accordance with the plan submitted with the application. This must be a substantial change to the plan and this    Licensing Authority notes that it can discuss any concerns it has with the applicant before making a decision

Reviews

Requests for a review of a premises licence can be made by interested parties or responsible authorities.  However, it is for the Licensing Authority to decide whether the review is to be carried out.  This will be on the basis of whether the request for the review is relevant to the matters listed below:-

  • in accordance with any relevant code of practice issued by the Gambling Commission;
  • in accordance with any relevant guidance issued by the Gambling Commission;
  • reasonably consistent with the licensing objectives; and
  • in accordance with the authority’s statement of licensing policy

The authority will also give consideration as to whether the request is frivolous, vexatious; will not cause this authority to wish to alter/revoke/suspend the licence, or whether it is substantially the same as previous representations or requests for review.

The purpose of the review will be to determine whether the Licensing Authority should take any action in relation to the licence. If action is justified, the options open to the Licensing Authority are:-

  • add, remove or amend a licence condition imposed by the Licensing Authority;
  • exclude a default condition imposed by the Secretary of State (e.g. opening hours) or remove or amend such an exclusion;
  • suspend the premises licence for a period not exceeding three months; and
  • revoke the premises licence.

In determining what action, if any, should be taken following a review, the Licensing Authority must have regard to the principles  set out in Section 153 of the Act, as well as any relevant  representations.

In particular, the Licensing Authority may also initiate a review of  a premises licence on the grounds that a premises licence holder has not provided facilities for gambling at the premises.  This is  to prevent people from applying for licences in a speculative           manner without intending to use them.