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Contact Us

Our opening hours are Monday to Thursday 8:30am to 5pm, and Friday 8:30am to 4:30pm, unless otherwise stated. Please be aware that calls to our contact centre may be recorded for training purposes. 

General Enquiries 

Phone: 01639 686868
Email: contactus@npt.gov.uk (please do not send any legal documents or messages to this email address)

Emergency of Out of Hours Contacts

If you believe someone is in immediate danger, please call 999. 

General

Phone: 01639 686868 (Also available Out of Hours)
Email: contactus@npt.gov.uk (please do not send any legal documents or messages to this email address)

Social Services

Adult & Children Services (Gateway)

Phone: 01639 686802
Email: spoc@npt.gov.uk
Out of Hours: 01639 895455

Department Contacts

Benefits

Phone:01639 686838

Building Control/Regs

Email: building.control@npt.gov.uk

Business Rates 

Email: business.rates@npt.gov.uk

Council Tax

For enquiries on moving address, discounts, exemptions
Phone: 01639 686188

For enquiries on reminders, final notices, summonses
Phone: 01639 686986

For enquiries on bailiffs, attachment of earnings/benefits
Phone: 01639 686989 

Email: council.tax@npt.gov.uk
Email: housing.benefits@npt.gov.uk

Pay Council Tax online
Set up a direct debit online
Apply for Single Person Discount

Economic Development (Planning)

Email: econdev@npt.gov.uk

Education

Email: education@npt.gov.uk

Find school term dates

General Enquiries

Phone: 01639 686868 

Highways/Transport

Email: environment@npt.gov.uk

Libraries 

Email: npt.libhq@npt.gov.uk

Lifelong Learning

Email: lls@npt.gov.uk

Leisure 

Email: info@celticleisure.org

Margam Park

Phone: 01639 881635

Media and Public Relations

Email: media@npt.gov.uk

Pest Control

Phone: 01639 686868

Book a Pest Control appointment online

Planning

Planning West Team Phone: 01639 686777
Planning East Team Phone: 01639 686776
Planning Enforcement Team Phone: 01639 686779
Planning Policy/LDP
Email: ldp@npt.gov.uk
Email: planning@npt.gov.uk

View and comment on planning applications
Find out if you need (and apply for) planning permission

Princess Royal Theatre

Phone: 01639 763214

Property Services

Email: environment@npt.gov.uk

Refuse and recycling

Phone: 01639 686868

Report a missed collection online
Order recycling equipment
Book a bulk collection online

Social Services

Adult & Children Services (Gateway) Single Point of Contact

Phone: 01639 686802 , 01639 686803
Email: spoc@npt.gov.uk