Contact Us
Our opening hours are Monday to Thursday 8:30am to 5pm, and Friday 8:30am to 4:30pm, unless otherwise stated. Please be aware that calls to our contact centre may be recorded for training purposes.
General Enquiries
Phone: 01639 686868
Email: contactus@npt.gov.uk (please do not send any legal documents or messages to this email address)
Emergency of Out of Hours Contacts
If you believe someone is in immediate danger, please call 999.
General
Phone: 01639 686868 (Also available Out of Hours)
Email: contactus@npt.gov.uk (please do not send any legal documents or messages to this email address)
Social Services
Adult & Children Services (Gateway)
Phone: 01639 686802
Email: spoc@npt.gov.uk
Out of Hours: 01639 895455
Department Contacts
Benefits
Phone:01639 686838
Building Control/Regs
Email: building.control@npt.gov.uk
Business Rates
Email: business.rates@npt.gov.uk
Council Tax
For enquiries on moving address, discounts, exemptions
Phone: 01639 686188
For enquiries on reminders, final notices, summonses
Phone: 01639 686986
For enquiries on bailiffs, attachment of earnings/benefits
Phone: 01639 686989
Email: council.tax@npt.gov.uk
Email: housing.benefits@npt.gov.uk
Pay Council Tax online
Set up a direct debit online
Apply for Single Person Discount
Economic Development (Planning)
Email: econdev@npt.gov.uk
Education
Email: education@npt.gov.uk
General Enquiries
Phone: 01639 686868
Highways/Transport
Email: environment@npt.gov.uk
Libraries
Email: npt.libhq@npt.gov.uk
Lifelong Learning
Email: lls@npt.gov.uk
Leisure
Email: info@celticleisure.org
Margam Park
Phone: 01639 881635
Media and Public Relations
Email: media@npt.gov.uk
Pest Control
Phone: 01639 686868
Book a Pest Control appointment online
Planning
Planning West Team Phone: 01639 686777
Planning East Team Phone: 01639 686776
Planning Enforcement Team Phone: 01639 686779
Planning Policy/LDP
Email: ldp@npt.gov.uk
Email: planning@npt.gov.uk
View and comment on planning applications
Find out if you need (and apply for) planning permission
Princess Royal Theatre
Phone: 01639 763214
Property Services
Email: environment@npt.gov.uk
Refuse and recycling
Phone: 01639 686868
Report a missed collection online
Order recycling equipment
Book a bulk collection online
Social Services
Adult & Children Services (Gateway) Single Point of Contact
Phone: 01639 686802 , 01639 686803
Email: spoc@npt.gov.uk