Consumer Advice

Our consumer advice sheets provide information and advice about problems with buying goods and services. They are arranged by topic to help you find the best information for you. The content on these pages is provided by the Trading Standards Institute and contains the most up to date advice on the subjects. If you can't find the solution to your problems or need more advice you can contact the Citizens Advice Bureau by phone 0808 2231133 (English) or 0808 2231144 (Welsh).

Useful links

• Mail Preference Service - a free service to stop receiving unsolicited mail
• Telephone Preference Scheme - a free service to stop receiving unsolicited sales and marketing calls
• Premium Rate Telephone Numbers - the regulator of premium rate services in the UK.
• Loan Sharks - The Wales Illegal Money Lending Unit (WIMLU) targets illegal money lenders, more commonly known as loan sharks