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Press Release

News in Neath Port Talbot

Trading Standards News

17 May 2017

Council Trading Standards watchdogs have been working with partner agencies to combat rogue traders operating in the area.

For the week of the 8th May, NPT Trading Standards carried out exercises within the County Borough, stopping builders, plumbers, domestic repair, house clearances and other trades by the roadside and advising of them of their obligations under consumer protection law.

At the same time partner agencies the Police, National Resources Wales and Her Majesty’s Revenue and Customs were checking the same traders for their driver documents, waste carrier licences and their fuel tanks for the presence of “red” (duty free) diesel.

Also during that week, the department visited a property linked to the sale of “Kodi” boxes. These electronic devices allow the user to have illegal access to subscription television services.

Finally, the department raided a house which was the hub of a counterfeit tobacco sales operation. Counterfeit tobacco is unsafe and undermines local trade who have to pay for the more expensive, but legitimate, tobacco products

Head of Planning & Public Protection Nicola Pearce said, “We hope that these operations send out a strong message to rogue traders and counterfeiters. We will not tolerate local residents being preyed upon by cowboy builders, or local businesses being undermined by the criminal activities of a few nefarious traders.”

“We would urge the public to be extra vigilant and to report any information they have on these kind of activities to the department. Tradesmen must give you cancellation and cooling off rights in writing when selling to you on your doorstep. If the trader does not offer you these rights, we’d recommend that you do not purchase.”

“Buying counterfeit goods or devices that allow you to breach copyright can be hazardous. Many of these products do not comply with safety regulations and can be dangerous.”

Sellers visiting consumers at their home are obliged to supply a notice of cancellation for most types of work and sales of goods. Almost every transaction is subject to a 14 day cooling off period for any work or goods more than £42 in value.

The sale of devices designed to circumnavigate copyright protection is a criminal offence, as is the sale of non-duty-paid and/or counterfeit products.

Homeowners and businesses are being urged not to deal with cold callers, if you feel you are victim to this kind of scam, call Citizens Advice Consumer Service 03454 04 05 06