Having Difficulty Paying Your Council Tax Bill?
If you are having difficulty paying your council tax bill,
please contact us straight away.
Help to reduce your bill
- If you are on low income (even if you are working), you may be
entitled to Council Tax support. We can
even arrange for someone to see you at home to help you fill out
the application form.
- If you are living on your own, you should be getting single person discount which reduces
your bill by 25%.
- Sometimes, we can give you discount because we can disregard
someone who is living in the property.
- If you are disabled, sometimes we can reduce your council tax
We may be able to agree a revised schedule of payments which
will be easier for you to keep to. Whatever you do, don’t ignore
the problem – the sooner you get in
touch, the better.
Can I change my payment date?
If your payment date is inconvenient,
consider paying by Direct Debit as this
gives you a choice of payment dates
What happens if I don't pay my Council Tax?
If you receive a letter about unpaid Council
Tax, do not ignore it – it will only make matters worse and the
amount you owe may increase.
You pay your council tax by monthly
instalments. The amount of each instalment and the date it must be
paid by is shown on your bill. If you do not pay your instalment on
the due date we will send you a reminder notice.
If the missed payment(s) are not then caught
up within 7 days you will lose the right to pay monthly and the
total remaining charge will become due. If, after receiving a
reminder, you then bring your instalments up to date but
subsequently fall behind again, a second reminder will be
If you fall behind again, you will be
issued with a final notice (not another reminder) and the whole
remaining debt will then become due within 7 days. Failure to pay
after receiving any of these notices will result in a complaint
being made to the Magistrates Court for the issue of a summons.
This can result in further recovery action being taken against
If you receive a summons you are required to
pay the sum due, plus costs, straight away. If you do not pay the
whole balance before the date of the hearing, the Council will
apply to the Magistrates Court for a liability order.
You will have the option to make an
arrangement to pay the outstanding amount, including the costs. The
agreed payments must be made on time if further recovery action is
to be prevented.
Further Recovery Action
If, following the liability order you do not
contact us immediately to make an arrangement for payment, or you
set up an arrangement but fail to maintain the agreed payments we
will usually collect the amount you owe by:
- Attachment of earnings
- Attachment of benefits
- Using a firm of bailiffs
“Attachment” means we can ask whoever pays
your salary, wages or benefits to deduct part of what you owe us
before they pay you, until all the money you owe us is paid.
If we pass your account to the bailiffs, they
will charge you for visiting your property to collect the amount
you owe. They also have the power to remove goods to sell at
auction to recover the amount you owe.
We will however also consider the following
- Applying to the Magistrates Court for you to go to prison;
- Placing a charging order on your house
- Making you bankrupt