Hepgor gwe-lywio

Bydd eich adborth yn ein helpu i wella'r wefan hon.

Diweddariadau Digwyddiad Sgiwen

Update for Skewen Residents from the Coal Authority (17 March 2022)

Fortnightly Updates

We know how important it is to keep residents informed on the activity and progress being made in Skewen, but want to ensure these updates remain relevant. As we are reaching the final stages of our work, we will now be issuing updates fortnightly, rather than weekly, reflecting the reduction in areas to report on. Our next briefing will be Thursday 31st March 2022.

Work at the Goshen Park / Drummau Road junction

This week we have continued installing temporary sheet piling to allow us to safely excavate the ground to treat the remaining part of the Goshen Park Junction. This activity will continue next week.
The onsite construction team will not be undertaking any planned works this weekend.

Garden reinstatement work

We’re pleased to confirm that we’ve been able to bring forward the start date for the remaining garden reinstatement works. These works will now start next week for those residents who have pre-agreed garden work in their schedule. Martin Parry has already contacted the residents this applies to. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

Community Liaison

This week Melanie has been out and about on site speaking with residents about their queries.
Melanie works Monday afternoon and Wednesday morning. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen Residents from the Coal Authority (11 March 2022)

Work at the Goshen Park / Drummau Road junction

This week we have connected the capture chamber to the mine water management system which sits on top of the first reinforced concrete slab. We have also started installing temporary sheet piling which will allow us to safely excavate the ground to treat the remaining part of the Goshen Park Junction. The reinforced slabs and capture chamber will enable us to fully open the junction in Goshen Park.

The onsite construction team will not be undertaking any planned works this weekend.

Garden reinstatement work

The garden reinstatement work will commence at the end of March with those residents who have pre-agreed garden work in their schedule. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

Community Liaison

This week Melanie has been out and about on site speaking with residents about their queries.
Melanie works Monday afternoon and Wednesday morning. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen Residents from the Coal Authority (25 February 2022)

Work at the Goshen Park / Drummau Road junction

Due to the extreme weather last week, we delayed part of the site works until safer conditions returned. Therefore, this week the build for the capture chamber which sits on top of the reinforced concrete slab has now started. These slabs and capture chamber will enable us to fully open the junction in Goshen Park.

The onsite construction team will not be undertaking any planned works this weekend.

Garden reinstatement work

This week our onsite operational team have made contact with those residents who have pre-agreed garden work and discussed when this work will be programmed in for. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

Community Liaison

This week Melanie is on annual leave and will return on Monday 28 February. If you need assistance during this time please contact our residents’ helpline on 0800 2884268 or speak to our onsite operational team.

Melanie works Monday afternoon and Wednesday morning. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

 

Update for Skewen Residents from the Coal Authority (17 February 2022)

Work at the Goshen Park / Drummau Road junction

This week the concrete has been poured into the excavation which has allowed us to start building the capture chamber which sits on top of the reinforced concrete slabs. These slabs will enable us to fully open the junction in Goshen Park.
The onsite construction team will not be undertaking any planned works this weekend.

Garden reinstatement work

Next week our onsite operational team will contact those residents who have pre-agreed garden work and discuss when this can be programmed in for. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

Community Liaison

This week Melanie Beynon has been out and about on site speaking with residents about their queries.
Melanie works Monday afternoon and Wednesday morning. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen Residents from the Coal Authority (3 February 2022)

Work at the Goshen Park / Drummau Road junction

This week we have had a specialist team on site preparing steel work that is part of the system for the reinforced concrete foundation slabs in the junction of Goshen Park. These slabs will enable us to fully open the junction in Goshen Park.
The onsite construction team will not be undertaking any planned works this weekend.

Garden reinstatement work

Our Skewen flooding response policy finished on 31st January 2022 and schedules have now been agreed. As previously mentioned remaining pre-agreed garden reinstatement work will now commence in spring. Our onsite operational team will contact those residents near to the time to confirm when this is programmed in for. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

New Tea Shack location

We know from Councillor Mike Harvey that residents have asked for the tea shack, located on the grass triangle on the Highlands, to be removed as this is no longer needed by the community. We have agreed with a local primary school to provide them with the tea shack as they can make good use of this and we are making arrangements for this to be moved to the new location next week.

Community Liaison

This week Melanie Beynon has been out and about on site speaking with residents about their garden schedules and other queries.

Melanie works Monday afternoon and Wednesday morning. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen Residents from the Coal Authority (27 January 2022)

Work at the Goshen Park / Drummau Road junction

This week we have completed the first phase of excavation and this will allow us to install the steel work for the reinforced concrete foundation and concrete slabs in the junction of Goshen Park. These slabs will enable us to fully open the junction in Goshen Park.

The onsite construction team will not be undertaking any planned works this weekend.

Garden reinstatement work

Our policy finishes at the end of this month, next Monday 31st January 2022. If you have not yet agreed your garden schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk so that this can be agreed and programmed in before the Skewen support policy ends.

As previously advised, some pre-agreed garden reinstatement work will now be on hold until spring, due to winter weather.

If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be viewed on our website. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

This week Melanie has been speaking with residents to discuss their garden schedules before the Skewen policy ends on 31 January 2022.

Melanie works Monday afternoon and Wednesday morning. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen Residents from the Coal Authority (21 January 2022)

This week

We know this week marks a year since the devastating flooding event in Skewen and appreciate that is has been a difficult and testing year for the Community. We have every sympathy for those impacted and extend our respect and thoughts to the people of Skewen as we approach the first anniversary of the incident. As final work takes place over the next few weeks we want to thank all local residents for your support and patience over the last year as these complex works have taken place

Work at the Goshen Park / Drummau Road junction

This week we have completed the installation for the first phase of temporary sheet piling. This will allow us to safely excavate the ground for the installation of the reinforced concrete slabs in the junction of Goshen Park. These slabs will enable us to fully open the junction in Goshen Park. The onsite construction team will not be undertaking any planned works this weekend.

Garden reinstatement work

As previously advised, some garden reinstatement work will now be on hold until spring, due to winter weather. Our onsite teams have been meeting with residents this week to finalise their schedules before the policy finishes at the end of this month. If you have not yet agreed your garden schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk so that this can be programmed in before the Skewen support policy ends on 31 January 2022.

If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be viewed on our website. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

This week Melanie has been speaking with residents to discuss their garden schedules before the Skewen policy ends on 31 January 2022. Melanie works Monday afternoon and Wednesday morning. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen Residents from the Coal Authority (14 January 2022)

Work at the Goshen Park / Drummau Road junction

This week we have started installing the temporary sheet piling which will allow us to safely excavate the ground for the installation of the reinforced concrete slabs in the junction of Goshen Park. These slabs will enable us to fully open the junction in Goshen Park.

The onsite construction team will not be undertaking any planned works this weekend.

Garden reinstatement work

As previously advised, some garden reinstatement work will now be on hold until spring, due to winter weather. Our onsite teams have been meeting with residents this week to finalise their schedules before the policy finishes at the end of this month. If you have not yet agreed your garden schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk so that this can be programmed in before the Skewen support policy ends on 31 January 2022. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be viewed on our website. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

This week Melanie has been speaking with residents to discuss their garden schedules before the Skewen policy ends on 31 January 2022.

Melanie works Monday afternoon and Wednesday morning. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen Residents from the Coal Authority (7 January 2022)

Work at the Goshen Park / Drummau Road junction

This week machinery has been returning to the site as our operational teams start preparations to install the reinforced concrete slabs that will enable us to fully re-open the junction of Goshen Park.

Recent surface water issues

We are aware some residents have been impacted by surface water flooding this week following the recent heavy rainfall. We can confirm that this did not cause any problems for mine water levels in the area or for the mine water management system, which is now operational.

Neath Port Talbot Council are the lead agency for surface water and highways drainage and we continue to work closely with them as a partner agency to provide support if needed.

If you have any concerns about surface water flooding then please contact Neath Port Talbot Council (01639 686868) or for sewer drainage problems Welsh Water (0800 0520145).

Garden reinstatement work

Due to winter weather, some garden reinstatement work will now be on hold until Spring. If you have not yet agreed your garden schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk so that this can be programmed in before the Skewen support policy ends on 31 January 2022.

If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be viewed on our website. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

Melanie is now working on Monday afternoon and Wednesday morning. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Diweddariad Cyngor CNPT ynglŷn â'r llifogydd mewn eiddo ym Mharc Goshen ddydd Sul, 2 Ionawr 2022

Yn dilyn llifogydd mewn eiddo ym Mharc Goshen ddydd Sul, 2 Ionawr, rydym am sicrhau preswylwyr fod ein peirianwyr o'n Tîm Priffyrdd a Draenio yn cynnal ymchwiliadau helaeth i'r achos. Byddwn hefyd yn gweithio ochr yn ochr ag asiantaethau partner er mwyn rhannu gwybodaeth ac archwilio atebion posib.

Yn ystod cyfarfod ar y safle ag asiantaethau partner a chontractwyr ddydd Llun (3 Ionawr), cododd nifer o breswylwyr bryderon gyda'n Rheolwr Priffyrdd a Draenio ynghylch yr hyn yr oeddent yn credu a gyfrannodd at y llifogydd. Gallwn gadarnhau y byddwn yn ymchwilio i'r holl bryderon hyn a bydd unrhyw ganfyddiadau o'n hymchwiliadau ar gael i breswylwyr.

Deallwn y gall y digwyddiad hwn fod wedi achosi straen a phryder pellach i breswylwyr sy'n byw yn yr ardal, a hoffem atgoffa preswylwyr fod Cydlynydd Ardal Leol y cyngor ar gyfer Sgiwen (Emma Jones, 07583780991 neu e.jones7@npt.gov.uk), yn parhau i fod ar gael i gefnogi pobl sydd â phryderon am eu lles eu hunain neu les rywun arall.

Update for Skewen Residents from the Coal Authority (Wednesday 22 December)

Work at the Goshen Park / Drummau Road junction

As mentioned in our update for residents last week, the road is now reopen as a single carriageway with temporary traffic lights in place. Thank you for your patience with this. Neath Port Talbot Council are the lead for highways; if you have any concerns please contact them on 01639 686013.
The security cabin at the top of Penshannel / Drummau Road junction has now been removed and the security guard is based at number 37 Goshen Park. The current security patrols will remain in place.

Christmas Arrangements

Our onsite construction team will not be undertaking any works from now until 3 January 2022. However, the main Griffiths compound on the Goshen Park junction will be staffed 24/7 throughout the Christmas period and our operational teams will be visiting the site regularly. If you have any concerns about the site or mine water throughout the Christmas period, please do call our 24/7 incident hotline on 0800 2884242.
Our next residents’ brief update will be in the New Year when the construction team will be back on site.
Coal Authority duty staff are also working and if you need to contact us please do so via our residents’ helpline 0800 2884268.

Garden reinstatement work

Garden reinstatement work has continued this week with 56 gardens complete. If you have any questions regarding your garden schedule and would like us to be able to programme in this work for spring 2022, please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be seen here. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

Melanie is now on annual leave until Tuesday 4 January 2022. If you need assistance during this time please contact our residents’ helpline on 0800 2884268 or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen residents from the Coal Authority (Friday 10 December)

Work at the Goshen Park / Drummau Road junction

This week we have continued with the clean-up of the site and the removal of large machinery in preparation for the reinstatement of the road surfacing on the section of Drummau Road, between the Highlands and Penshannel. Resurfacing of the road with tarmac will commence this weekend and will be completed next week to allow one carriageway to be reopened with traffic lights by 20 December.
The mine water management system is now connected to the existing culvert and the lane that has been closed at the junction for the Highlands will reopen next week.
This weekend the onsite construction team will undertake planned works on Saturday and Sunday, between the normal hours of 8am to 5pm.

Residents’ meeting next week

We will be sharing an update on the works undertaken to date and the plan to complete the remaining work at a residents’ meeting via Zoom on Tuesday 14 December 2021 between 6-7pm. Please contact our residents’ helpline or email customerservice@coal.gov.uk to register for the residents’ meeting.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 54 gardens complete and a further 2 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during the coming weeks, please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be viewed on our website. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

Melanie Beynon has continued to speak to residents this week to progress their garden reinstatement schedules so that we can programme work in before the Skewen flooding response policy ends in January.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works Monday, Tuesday and Wednesday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen residents from the Coal Authority (Friday 3 December)

Work at the Goshen Park / Drummau Road junction

This week we have completed the installation of the mine water flow control chamber and the underground pipework for the mine water management system. Next week, we will complete the connection of the mine water management system and the site will be cleaned and prepared for the road resurfacing on the section of Drummau Road, between the Highlands and Penshannel.
This weekend the onsite construction team will undertake planned works on Saturday and Sunday, between the normal hours of 8am to 5pm.

Residents’ meeting

We will be sharing an update on the works undertaken to date and the plan to complete the remaining work at a residents’ meeting via Zoom on Tuesday 14 December 2021 between 6-7pm. Please contact our residents’ helpline or email customerservice@coal.gov.uk to register for the residents’ meeting.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 53 gardens complete and a further 4 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during the coming weeks, please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be viewed on our website. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

This week Melanie Beynon, our Community Liaison Officer, has again been busy speaking with residents on site and providing feedback to our operational teams and our residents’ helpline colleagues.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works Monday, Tuesday and Wednesday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen residents from the Coal Authority (Friday 26 November)

Work at the Goshen Park / Drummau Road junction

This week all of the remaining drilling equipment has been removed from site. We have undertaken the preparatory work for the mine water capture structure and commenced the installation of the mine water flow control chamber. Next week we will be finalising the installation of the underground pipework and will begin to connect the mine water management system together.

One lane at the junction of the Highlands will continue to remain closed until the full work is completed.

This weekend the onsite construction team will undertake planned works on Saturday and Sunday, between the normal hours of 8am to 5pm.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 51 gardens complete and a further 5 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during the coming weeks, please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be viewed on our website. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

This week Melanie Beynon, our Community Liaison Officer, has again been busy speaking with residents on site and providing feedback to our operational teams and our residents’ helpline colleagues.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie will be working Monday, Tuesday and Wednesday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen residents from the Coal Authority (Friday 19 November)

Work at the Goshen Park / Drummau Road junction

The remaining drilling and grouting works have been undertaken this week, which has completed the stabilisation of the Goshen Park/ Drummau Road Junction. Removal of the drilling equipment will allow us to begin the preparatory work next week for the mine water capture structure.

We have continued to make good progress on the underground pipework for the mine water management system. One lane at the junction of the Highlands will continue to remain closed until this work is completed.

This weekend the onsite construction team will undertake planned works on Saturday and Sunday, between the normal hours of 8am to 5pm.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 51 gardens complete and a further 6 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during the coming weeks, please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be viewed on our website. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

This week Melanie has been busy meeting with residents to discuss their schedules, so that we can start works as soon as possible.

Next week Melanie will be on annual leave from Wednesday 24 November and will return on Monday 29 November.
If you need any assistance or have a query whilst she is away, please speak to any of our other staff on site.

They will be able to ensure it is passed on to the appropriate person so your query is dealt with as efficiently as possible. You can also call our residents’ helpline Monday to Friday between 9-5pm.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen residents from the Coal Authority (Friday 12 November)

Work at the Goshen Park / Drummau Road junction

We continue to make good progress with the stabilisation works at the Goshen Park/ Drummau Road Junction. The blowout void has been filled with stone, resin grouted and the platform has been removed. We will drill and resin grout the remaining boreholes next week, which will complete the stabilisation works.

Work has also advanced well on the underground pipework for the mine water management system. One lane at the junction of the Highlands will continue to remain closed until this work is completed.

This weekend the onsite drilling and construction team will undertake planned works on Saturday and Sunday, between the normal hours of 8am to 5pm.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 49 gardens complete and a further 5 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during the coming weeks, please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be viewed on our website. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

This week Melanie Beynon, our Community Liaison Officer, has again been busy speaking with residents on site and providing feedback to our operational teams and our residents helpline colleagues.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works will be working Monday, Tuesday and Wednesday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen residents from the Coal Authority (Friday 5 November)

Work at the Goshen Park / Drummau Road junction

This week we have made further good progress with the completion of boreholes at the Goshen Park/ Drummau Road Junction. We have now filled the blowout void with stone and commenced resin grouting to complete the stabilisation works.

Installation of the underground pipework for the mine water management system has also continued this week. One lane at the junction of the Highlands will continue to remain closed until this work is completed.

The wet weather this week has meant the safety platform collection had to be delayed; this is now due to be removed from site in the middle of next week. As we advised previously , the platform will be collected by a large vehicle and we are working with our contractors to ensure that this is scheduled at a time, which will minimise disruption to local residents. Residents in the Penshannel area close to the site compound may experience short delays as the platform is loaded onto the vehicle and Melanie, our Community Liaison Officer, will speak with those residents as soon as timings are confirmed.

This weekend the onsite drilling and construction team will undertake planned works on Saturday and Sunday, between the normal hours of 8am to 5pm.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 49 gardens complete and a further 4 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during the coming weeks, please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be viewed on our website. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

This week Melanie Beynon, our Community Liaison Officer, has again been busy speaking with residents on site and providing feedback to our operational teams and our residents helpline colleagues.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works will be working Monday, Tuesday and Wednesday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk.

Update for Skewen residents from the Coal Authority (Friday 29 October 2021)

Work at the Goshen Park / Drummau Road junction

This week we have made ongoing good progress with the drilling works at the junction of Goshen Park and Drummau Road. We are progressing with the completion of boreholes for the final phase of drilling works, ready for filling with stone.

We have also continued the underground pipework installation for the mine water management system. One lane at the junction of the Highlands will continue to remain closed until this work is completed.

The safety platform will be removed next week and collected by a large vehicle. We are working with our contractors to ensure that this is scheduled at a time, which will minimise disruption to local residents. Residents in the Penshannel area close to the site compound may experience short delays as the platform is loaded onto the vehicle and Melanie, our Community Liaison Officer, will speak with those residents as soon as timings are confirmed.

This weekend our onsite construction team will continue with planned works on Saturday and Sunday between the normal hours of 8am to 5pm. No drilling works are planned for this weekend.

Surface water issues

We understand that heavy rainfall is forecast over the next few days. Neath Port Talbot Council are the lead agency for surface water and highways drainage and we continue to work closely with them as a partner agency to provide support if needed. Our contractor continues to monitor the water on the main site on a 24/7 basis.

If you have any concerns about surface water flooding or drainage in the area then please contact Neath Port Talbot Council (01639 686868) or Welsh Water (0800 0520145).

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 48 gardens complete and a further 5 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during the coming weeks, please contact our residents’ helpline or email customerservice@coal.gov.uk.

If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be seen here. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

Melanie Beynon will return from annual leave on Monday 1 November and will be on site to speak with residents.
You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works will be working Monday, Tuesday and Wednesday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk.

Update for Skewen residents from the Coal Authority (22nd October 2021)

Work at the Goshen Park / Drummau Road junction

This week we have been drilling the larger diameter boreholes into the drainage tunnel needed to complete the final phase of our drilling works. We have also continued installing vertical pipes into the mineshaft feature. Once installed, we will begin filling the pipes with stone and resin grouting to provide long term stability.

This week we have made good progress with installing the underground pipework for the mine water management system. One lane at the junction of the Highlands will continue to remain closed until this work is completed.
This weekend the onsite drilling and construction team will undertake planned works on Saturday and Sunday, between the normal hours of 8am to 5pm.

Recent surface water issues

We know that some residents have been impacted by surface water flooding this week following the recent heavy rainfall. This recent rainfall did not cause any problems for mine water levels in the area or for the temporary mine water management system.

Neath Port Talbot Council are the lead agency for surface water and highways drainage and we continue to work closely with them as a partner agency to provide support if needed.

If you have any concerns about surface water flooding or drainage in the area then please contact Neath Port Talbot Council (01639 686868) or Welsh Water (0800 0520145).

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 48 gardens complete and a further 4 underway.

If you have any questions regarding your garden schedule and would like us to be able to programme in this work during the coming weeks, please contact our residents’ helpline or email customerservice@coal.gov.uk.

If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be seen here. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

Next week Melanie Beynon will be on annual leave and will return to work the week commencing Monday 1 November.

If you need any assistance or have a query whilst she is away, please speak to any of our other staff on site.

They will be able to ensure it is passed on to the appropriate person so your query is dealt with as efficiently as possible. You can also call our residents’ helpline Monday to Friday between 9-5pm.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk.

 

Update for Skewen residents from the Coal Authority (Friday 15th October)

Work at the Goshen Park / Drummau Road junction

This week we have been installing vertical pipes into the mine shaft void in preparation for filling it with stone and resin grouting. A further drilling rig arrived on site to drill larger diameter boreholes into the drainage tunnel, which will complete our final phase of drilling works.

We have also continued preparations for the installation of the sub surface drainage for the mine water management system. A route has been dug that will allow the pipework to be laid without affecting existing services. One lane at the junction of the Highlands will continue to remain closed whilst this work is completed.

This weekend our onsite drilling and construction team will continue with planned works on Saturday and Sunday.

Culvert repair

Neath Port Talbot Council have now completed the works to replace the culvert on Sunnyland Crescent and access to this road is now available. If you have any questions or concerns please contact Neath Port Talbot Council on 01639 686868.


Garden reinstatement work

Garden reinstatement work is continuing to progress well with 45 gardens complete and a further 7 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during October please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details can be viewed on our support policy. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

Melanie Beynon, has continued to speak to residents this week to progress their garden reinstatement schedules so that we can start works as soon as possible.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works will be working Monday, Tuesday and Wednesday.

 

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

​Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority (Friday 8 October)

Heavy rain on Saturday

Following the heavy rain on Friday and Saturday we were alerted on Saturday afternoon that water was flowing from one of the pipes that has been fitted as part of the new mine water management system. The pipe is not currently operational and should have been fitted with a cap to prevent any water discharging.

Unfortunately the pipe was left uncapped following some works, which allowed water to run from it and bypass the temporary water management system. We attended site as soon as it was reported to us and ensured that the problem was resolved.
This should not have happened and we are really sorry for the understandable local concern. We have spoken with our contractors and taken learning from this. We have installed additional measures this week to ensure that water cannot leave the work site and our main contractor has appointed a permanent security guard in the site compound to monitor the water during the hours they are not working.

We are grateful to residents for noticing this and to the fire service for attending to support. In future we would encourage you to report any concerns to us directly on our 24/7 incident hotline 0800 288 4242 so that we can take any action needed as swiftly as possible.

Work at the Goshen Park / Drummau Road junction

We have continued drilling this week off the safety platform into the mine feature to provide the permanent conduit to connect to the mine water management system at the Goshen Park/ Drummau Road Junction. A further drilling rig will arrive on site next week to drill larger diameter boreholes as part of the final phase of drilling works.

Traffic management has now moved over to the other side of the Highlands / Drummau Road to enable the installation of the pipework which will be connected into the manhole chamber for the mine water management system. One lane at the junction of the Highlands will continue to remain closed whilst this work is completed.

This weekend our onsite construction team will continue with planned works on Saturday and Sunday.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 44 gardens complete and a further 6 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during October please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be seen here. Our Skewen support policy will remain in place until the end of January 2022.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

​Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority (Monday 4th October)

Following the heavy rain on Friday and Saturday we were alerted on Saturday afternoon that water was flowing from one of the pipes that has been fitted as part of the new mine water management system. The pipe is not currently operational and should have been fitted with a cap to prevent any water discharging.

Unfortunately the pipe was left uncapped following some works, which allowed water to run from it and bypass the temporary water management system. We attended site as soon as it was reported to us and ensured that the problem was resolved. No homes were directly affected by the water which mainly remained on our site.

This should not have happened and we are really sorry for the understandable local concern. We have spoken with our contractors, and on site security team will ensure that learning is taken and implemented. We will also be installing additional measures this week to ensure that water cannot leave the work site and provide additional reassurance to local residents.

We are grateful to residents for noticing this and to the fire service for attending to support. In future we would encourage you to report any concerns to us directly on our 24/7 incident hotline 0800 288 4242 so that we can take any action needed as swiftly as possible.

Update for Skewen residents from the Coal Authority (Friday 1st October)

Work at the Goshen Park / Drummau Road junction

This week we have continued to make good progress with phase 3 of the drilling works at the Goshen Park/Drummau Road junction working from the safety platform stabilising the ground directly around the mine shaft blowout.

We have also now completed the installation the new access chambers on the Highlands and next week we will be installing the pipework to make connections for the mine water management scheme. One lane at the junction of the Highlands will continue to remain closed whilst this work is completed.

This weekend our on site teams will continue with planned drilling works between 8am and 5pm on Saturday and Sunday.

Culvert repair

This week Neath Port Talbot Council have advanced works to replace the culvert on Sunnyland Crescent. If you have any questions or concerns please contact Neath Port Talbot Council on 01639 686868.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 41 gardens complete and a further 6 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during October please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be seen here. Our Skewen support policy will remain in place until the end of January 2022.


Community Liaison

This week Melanie has been busy speaking with has been meeting with residents to discuss their schedules, so that we can start works as soon as possible.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works will be working Monday, Tuesday and Wednesday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

​Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority (Friday 5 November)

Work at the Goshen Park / Drummau Road junction
This week we have made further good progress with the completion of boreholes at the Goshen Park/ Drummau Road Junction. We have now filled the blowout void with stone and commenced resin grouting to complete the stabilisation works.

Installation of the underground pipework for the mine water management system has also continued this week. One lane at the junction of the Highlands will continue to remain closed until this work is completed.

The wet weather this week has meant the safety platform collection had to be delayed; this is now due to be removed from site in the middle of next week. As we advised previously , the platform will be collected by a large vehicle and we are working with our contractors to ensure that this is scheduled at a time, which will minimise disruption to local residents. Residents in the Penshannel area close to the site compound may experience short delays as the platform is loaded onto the vehicle and Melanie, our Community Liaison Officer, will speak with those residents as soon as timings are confirmed.

This weekend the onsite drilling and construction team will undertake planned works on Saturday and Sunday, between the normal hours of 8am to 5pm.

Garden reinstatement work
Garden reinstatement work is continuing to progress well with 49 gardens complete and a further 4 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during the coming weeks, please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be viewed on our website. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison
This week Melanie Beynon, our Community Liaison Officer, has again been busy speaking with residents on site and providing feedback to our operational teams and our residents helpline colleagues.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works will be working Monday, Tuesday and Wednesday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk.

Update for Skewen residents from the Coal Authority (Friday 29 October 2021)

Work at the Goshen Park / Drummau Road junction
This week we have made ongoing good progress with the drilling works at the junction of Goshen Park and Drummau Road. We are progressing with the completion of boreholes for the final phase of drilling works, ready for filling with stone.
We have also continued the underground pipework installation for the mine water management system. One lane at the junction of the Highlands will continue to remain closed until this work is completed.
The safety platform will be removed next week and collected by a large vehicle. We are working with our contractors to ensure that this is scheduled at a time, which will minimise disruption to local residents. Residents in the Penshannel area close to the site compound may experience short delays as the platform is loaded onto the vehicle and Melanie, our Community Liaison Officer, will speak with those residents as soon as timings are confirmed.
This weekend our onsite construction team will continue with planned works on Saturday and Sunday between the normal hours of 8am to 5pm. No drilling works are planned for this weekend.

Surface water issues
We understand that heavy rainfall is forecast over the next few days. Neath Port Talbot Council are the lead agency for surface water and highways drainage and we continue to work closely with them as a partner agency to provide support if needed. Our contractor continues to monitor the water on the main site on a 24/7 basis.
If you have any concerns about surface water flooding or drainage in the area then please contact Neath Port Talbot Council (01639 686868) or Welsh Water (0800 0520145).

Garden reinstatement work
Garden reinstatement work is continuing to progress well with 48 gardens complete and a further 5 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during the coming weeks, please contact our residents’ helpline or email customerservice@coal.gov.uk.

If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be seen here. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison
Melanie Beynon will return from annual leave on Monday 1 November and will be on site to speak with residents.
You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works will be working Monday, Tuesday and Wednesday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk.

Update for Skewen residents from the Coal Authority (22nd October 2021)

Work at the Goshen Park / Drummau Road junction

This week we have been drilling the larger diameter boreholes into the drainage tunnel needed to complete the final phase of our drilling works. We have also continued installing vertical pipes into the mineshaft feature. Once installed, we will begin filling the pipes with stone and resin grouting to provide long term stability.

This week we have made good progress with installing the underground pipework for the mine water management system. One lane at the junction of the Highlands will continue to remain closed until this work is completed.
This weekend the onsite drilling and construction team will undertake planned works on Saturday and Sunday, between the normal hours of 8am to 5pm.

Recent surface water issues

We know that some residents have been impacted by surface water flooding this week following the recent heavy rainfall. This recent rainfall did not cause any problems for mine water levels in the area or for the temporary mine water management system.

Neath Port Talbot Council are the lead agency for surface water and highways drainage and we continue to work closely with them as a partner agency to provide support if needed.

If you have any concerns about surface water flooding or drainage in the area then please contact Neath Port Talbot Council (01639 686868) or Welsh Water (0800 0520145).

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 48 gardens complete and a further 4 underway.

If you have any questions regarding your garden schedule and would like us to be able to programme in this work during the coming weeks, please contact our residents’ helpline or email customerservice@coal.gov.uk.

If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the The full details of our support policy can be seen here. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

Next week Melanie Beynon will be on annual leave and will return to work the week commencing Monday 1 November.

If you need any assistance or have a query whilst she is away, please speak to any of our other staff on site.

They will be able to ensure it is passed on to the appropriate person so your query is dealt with as efficiently as possible. You can also call our residents’ helpline Monday to Friday between 9-5pm.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk.

Update for Skewen residents from the Coal Authority (Friday 8 October)

Heavy rain on Saturday
Following the heavy rain on Friday and Saturday we were alerted on Saturday afternoon that water was flowing from one of the pipes that has been fitted as part of the new mine water management system. The pipe is not currently operational and should have been fitted with a cap to prevent any water discharging.

Unfortunately the pipe was left uncapped following some works, which allowed water to run from it and bypass the temporary water management system. We attended site as soon as it was reported to us and ensured that the problem was resolved.
This should not have happened and we are really sorry for the understandable local concern. We have spoken with our contractors and taken learning from this. We have installed additional measures this week to ensure that water cannot leave the work site and our main contractor has appointed a permanent security guard in the site compound to monitor the water during the hours they are not working.

We are grateful to residents for noticing this and to the fire service for attending to support. In future we would encourage you to report any concerns to us directly on our 24/7 incident hotline 0800 288 4242 so that we can take any action needed as swiftly as possible.

Work at the Goshen Park / Drummau Road junction
We have continued drilling this week off the safety platform into the mine feature to provide the permanent conduit to connect to the mine water management system at the Goshen Park/ Drummau Road Junction. A further drilling rig will arrive on site next week to drill larger diameter boreholes as part of the final phase of drilling works.
Traffic management has now moved over to the other side of the Highlands / Drummau Road to enable the installation of the pipework which will be connected into the manhole chamber for the mine water management system. One lane at the junction of the Highlands will continue to remain closed whilst this work is completed.

This weekend our onsite construction team will continue with planned works on Saturday and Sunday.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 44 gardens complete and a further 6 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during October please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be seen here. Our Skewen support policy will remain in place until the end of January 2022.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

​Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority (Monday 4th October)

Following the heavy rain on Friday and Saturday we were alerted on Saturday afternoon that water was flowing from one of the pipes that has been fitted as part of the new mine water management system. The pipe is not currently operational and should have been fitted with a cap to prevent any water discharging.

Unfortunately the pipe was left uncapped following some works, which allowed water to run from it and bypass the temporary water management system. We attended site as soon as it was reported to us and ensured that the problem was resolved. No homes were directly affected by the water which mainly remained on our site.

This should not have happened and we are really sorry for the understandable local concern. We have spoken with our contractors, and on site security team will ensure that learning is taken and implemented. We will also be installing additional measures this week to ensure that water cannot leave the work site and provide additional reassurance to local residents.

We are grateful to residents for noticing this and to the fire service for attending to support. In future we would encourage you to report any concerns to us directly on our 24/7 incident hotline 0800 288 4242 so that we can take any action needed as swiftly as possible.

Update for Skewen residents from the Coal Authority (Friday 1st October)

Work at the Goshen Park / Drummau Road junction
This week we have continued to make good progress with phase 3 of the drilling works at the Goshen Park/Drummau Road junction working from the safety platform stabilising the ground directly around the mine shaft blowout.

We have also now completed the installation the new access chambers on the Highlands and next week we will be installing the pipework to make connections for the mine water management scheme. One lane at the junction of the Highlands will continue to remain closed whilst this work is completed.

This weekend our on site teams will continue with planned drilling works between 8am and 5pm on Saturday and Sunday.

Culvert repair
This week Neath Port Talbot Council have advanced works to replace the culvert on Sunnyland Crescent. If you have any questions or concerns please contact Neath Port Talbot Council on 01639 686868.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 41 gardens complete and a further 6 underway. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during October please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be seen here. Our Skewen support policy will remain in place until the end of January 2022.


Community Liaison
This week Melanie has been busy speaking with has been meeting with residents to discuss their schedules, so that we can start works as soon as possible.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works will be working Monday, Tuesday and Wednesday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

​Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority (Friday 10 September)

Work at the Goshen Park / Drummau Road junction

This week we have completed phase one of the drilling and grouting work at the junction of Goshen Park and Drummau Road. This allows us to install the safety platform, which will arrive next week. The safety platform acts as a small bridge to allow us to work safely over the mine shaft blow out area and will be in place whilst we complete phase 2 and phase 3 of the planned works (finishing the work to stabilise the road junction and installing the permanent mine water management system).

The platform will be delivered on a large vehicle and we have worked with our contractors to ensure that this arrives at a time which should minimise disruption to local residents. Residents in the Penshannel area close to the site compound may experience short delays as the platform is unloaded and Melanie, our Community Liaison Officer, will speak with those residents as soon as timings are confirmed.

We have also made good progress installing the underground pipework for the mine water management scheme along the Highlands. This will continue until the end of September and one lane of the Highlands remains closed to enable this work to take place.

There are no planned works this weekend. Our security team will be on site as usual if you have any concerns or need help.
Culvert repair

Neath Port Talbot Council are progressing well with the culvert on Sunnyland Crescent and this is expected to be completed next week. If you have any questions or concerns please contact Neath Port Talbot Council on 01639 686868.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 35 gardens complete and a further 14 underway. Our site teams have been meeting with residents during the week to finalise their garden reinstatement schedules. We have now spoken with, or written to those residents who have not yet agreed their schedule. If you have any questions regarding your garden schedule and would like us to be able to programme in this work during September or October please contact our residents’ helpline or email customerservice@coal.gov.uk. If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be seen here. Our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

This week Melanie has been busy speaking with residents on site and providing feedback to our operational teams.
You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works will be working Monday, Tuesday and Wednesday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

​Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority (Friday 3 September)

Work at the Goshen Park / Drummau Road junction

We are now nearing the completion of the phase one drilling and grouting work at the junction of Goshen Park and Drummau Road with 93% of the boreholes drilled and grouted. This work will be completed over the next few days in readiness for phase 2 works and the installation of the large safety platform to allow us to work in the road junction over the shaft and the blow-out. Our planned drilling works will continue this weekend with our teams working between 8am and 5pm on Saturday and Sunday.

Further excavation for the installation of pipework for the new mine water management scheme will start on Monday (6th September). It is expected that one lane of the junction at Drummau Road and Highlands will be need to be temporarily closed with traffic management in place whilst this work is completed. We will contact those residents next week that are affected by these short term works.

Western Power have now completed the electricity supply switch over to the temporary substation outside 2 Goshen Park and have, today 3rd September, removed the existing electricity substation. If you have any questions or concerns about this please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/

Garden reinstatement work

Good progress is continuing with work completed at 32 homes and work underway at 6 homes.

This week we have been speaking with those residents who haven’t yet agreed their schedule to try to reach agreement to allow the work to be undertaken before the winter. If you haven’t yet been contacted by our customer service team and would like to discuss your schedule please contact our residents’ helpline or email customerservice@coal.gov.uk 

We also know that some residents who are eligible for support with garden and outdoor area reinstatement haven’t yet made contact and we would encourage you to do so. This will allow the work to be agreed and scheduled before the winter.

If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be seen here. Please note that our Skewen support policy will remain in place until the end of January 2022.

Community Liaison

Melanie Beynon, has continued this week to speak to residents to progress their garden reinstatement schedules so that we can start works as soon as possible.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time  with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Next week Melanie will be working Monday, Tuesday and Thursday.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

​Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority (Friday 27 August)

Work at the Goshen Park / Drummau Road junction

We have continued to make good progress on the drilling and grouting at the junction of Goshen Park and Drummau Road with more than 80% of phase 1 boreholes completed.
We also started preparation works for the installation of pipeworks for the new mine water management scheme at Drummau Road.

There are no planned works this bank holiday weekend. Borehole drilling and excavation works will start again on Tuesday.

Next Thursday (2nd September) Western Power will be on site to switch the electricity supply to the temporary substation outside 2 Goshen Park. They will then use specialist lifting equipment to remove the existing electricity substation (outside 1 Goshen Park) on Friday (3rd September). Once their work is complete we will be able to move to phase 2 works, including placing the large safety platform to allow work to happen in the road junction around the shaft and the blow-out.

You should have received notification from Western Power that this work will be taking place. If you have any questions or concerns about this please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/

Culvert repair work

This week Neath Port Talbot Council started works to replace the culvert at Sunnyland Crescent. They expect that the road will remain closed until mid-September while this work is completed. If you have any questions or concerns please contact Neath Port Talbot Council on 01639 686868.

Garden reinstatement work
Good progress is continuing with work completed at 31 homes and work underway at 7 homes.
We will be following up with residents who haven’t yet agreed their schedule next week to try to reach agreement and allow the work to be undertaken before the winter.

We know that some residents have asked for their work to be delayed until they are closer to being back in their homes and will be discussing with you whether some of the work can be programmed for September or October (mindful that wet weather may otherwise mean that work may have to be delayed until the spring.)

If you have any questions about your schedule or would like to discuss the timetable for your work please contact our residents’ helpline or email customerservice@coal.gov.uk

We also know that some residents who are eligible for support with garden and outdoor area reinstatement haven’t yet made contact and we would encourage you to do so. This will allow the work to be agreed and scheduled before the winter.

If you would like support with clean-up, drain cleaning or garden reinstatement please contact our Residents’ Helpline. All of this work is done on a goodwill basis and the full details of our support policy can be seen here. Please note that our Skewen support policy will remain in place until the end of January 2022.

Community Liaison
This week, Melanie Beynon, our Community Liaison Officer, has mainly been meeting with residents to progress garden reinstatement schedules so that we can start works as soon as possible.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

​Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

 

Update for Skewen residents from the Coal Authority (Friday 20 August)

Works at the Goshen Park / Drummau Road junction

This week we made good progress with the drilling and grouting at the junction of Goshen Park and Drummau Road and have now completed over 65% of the Phase One boreholes. Our planned drilling works will continue this weekend with our teams working between 8am and 5pm on Saturday and Sunday. These drilling and grouting works will continue next week, when we will also be starting excavation works at Drummau Road. These works are in preparation for the installation of pipeworks for the new mine water management scheme.


This week we also installed the additional acoustic panels in Penshannel as part of our ongoing measures to help reduce daytime noise from the drilling works for the community.


Culvert repair work at Sunnyland Crescent Neath Port Talbot Council have now undertaken their investigation works at Sunnyland Crescent to assess the best options for culvert repair works. The council are the lead on this issue and if you have any questions please contact them directly for assistance on 01639 686868.

Garden reinstatement work

Garden reinstatement work is continuing to progress well with 29 gardens complete, 6 underway and a further 4 being scheduled. Our site teams have been meeting with residents during the week to finalise their garden reinstatement schedules. If you haven’t agreed your garden schedule yet or if you have any questions regarding the items on your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

If you would like to register for clean-up, drain cleaning or garden reinstatement and have not yet done so, please contact our Residents’ Helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.

Community Liaison

Our Community Liaison Officer, Melanie Beynon, will be back on site next week to assist with your queries and provide your feedback to our operational teams.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment.

You can also call our residents’ helpline Monday to Friday between 9-5pm on 0800 2884 268 or speak to any of our other staff on site when Melanie is not available.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

​Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority (Friday 6 August)

Heavy rain on Monday

We were sorry to see the surface water flooding that impacted parts of Skewen earlier this week and our thoughts are with anyone affected. We know from our colleagues at Neath Port Talbot Council that the surface water flooding at Dynevor Road was caused by heavy rain overwhelming the road drains. It was not mine water related and we are confident that it was not linked to the sad event in January.

Whilst we continue our work to install the new permanent mine water management scheme the temporary mine water management system continues to operate and we can reassure you that this worked effectively on Monday, with plenty of capacity.

Neath Port Talbot Council are the lead agency for surface water and highways drainage. We continue to work closely with them as a partner agency to provide support if needed.

Remediation work on site

You may have seen our second drilling rig arriving on site earlier this week. Both rigs are making good progress with drilling and grouting at the Goshen Park / Drummau Road junction and this will be continuing over the next few weeks. To help us complete the works as soon as possible this drilling and grouting will continue over the weekend with the teams working between 8am and 5pm on Saturday and Sunday. We will continue to do all that we can to minimise any noise or disruption for the community while these works take place.

Garden reinstatement work

Garden reinstatement continues to progress well with 23 gardens complete, 26 underway and a further 12 being scheduled. Melanie, our Community Liaison Officer, has been meeting with residents to discuss their schedules, so that we can start works as soon as possible.

Once you have agreed your schedule, our site team will be in touch to talk through the programme for your garden reinstatement. If you haven’t yet agreed your garden schedule or have any questions regarding the items on your schedule please contact our residents’ helpline or email customerservice@coal.gov.uk The majority of the outdoor clean-up work we offered is complete but if you would like support with this or with cleaning private drains then do let us know. We can’t undertake clean-up works or drain clearance without your specific permission so do call our residents helpline on 0800 2884268 or email us at customerservice@coal.gov.uk if you would like to discuss this. If you haven’t registered for clean-up, drain cleaning or garden reinstatement and would like this support, please contact our Residents’ Helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.

Community Liaison

This week Melanie Beynon, our Community Liaison Officer, has again been busy speaking with residents on site and providing feedback to our operational teams and our residents helpline colleagues.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Diweddariad ar gyfer preswylwyr Sgiwen gan Gyngor Castell-nedd Port Talbot – dydd Gwener 6 Awst

Croeso i’r diweddariad diweddaraf ar gyfer preswylwyr Sgiwen gan Gyngor Castell-nedd Port Talbot. I weld y diweddariadau mwyaf newydd gan y Cyngor a’r Awdurdod Glo, ewch i www.npt.gov.uk/skewen

Draeniad

Mae gennym weithlu mawr yn parhau i fod ar y safle ac rydyn ni’n gweithio gyda sefydliadau partner i ymchwilio beth allai fod wedi achosi’r llifogydd, a achosodd orlif i mewn i dri eiddo ar Heol Dynevor ddydd Llun, ar ôl digwyddiad glaw eithafol. Byddwn ni’n rhoi mwy o wybodaeth i breswylwyr ar ganlyniad y trafodaethau hynny ar y cyfle cyntaf.

Cefnogaeth ariannol a lles

Hoffem atgoffa preswylwyr am y gefnogaeth sydd ar gael oddi wrth Gyngor CPT a sefydliadau partner:

  • Treth y Cyngor – os ydych chi’n cael anhawster talu eich treth cyngor, cysylltwch os gwelwch yn dda â’n Tîm Treth Cyngor ar (01639) 686 188 neu anfonwch e-bost at council.tax@npt.gov.uk . Efallai y gall y tîm drefnu amserlen dalu wahanol a fydd yn haws i chi gadw ati.
  • Cyngor ar Bopeth, Abertawe, Castell-nedd Port Talbot – mae gan Cyngor ar Bopeth dîm o gynghorwyr sy’n gallu rhoi gwybodaeth i chi er mwyn i chi wneud y dewisiadau cywir, gan gynnwys help i drin â phroblemau dyled a sut i gael eich materion ariannol yn ôl ar y llwybr cywir.

 

Gallwch gysylltu â CAB ar eu llinell ffôn rad ac am ddim ar 0808 278 7926 neu dros e-bost ar help@citizensadvicesnpt.org.uk . Mae gwybodaeth ar gael ar eu gwefan hefyd: www.citizensadvicesnpt.org.uk

 

  • Cydlynydd Ardal Leol – Cyflogir Cydlynwyr Ardaloedd Lleol gan Gyngor Castell-nedd Port Talbot i helpu pobl sydd mewn perygl o gael argyfwng yn eu bywyd, neu i helpu pobl gael adferiad os oes argyfwng wedi digwydd yn barod. Byddan nhw’n gweithio gyda phobl a’u teuluoedd i:
    • wella’u hiechyd a’u llesiant
    • cadw’n ddiogel, yn iach ac yn hapus
    • datblygu hyder ac annibyniaeth
    • gwneud cysylltiadau yn y gymuned leol
    • lleihau ynysrwydd cymdeithasol
    • cael mynediad i gyfleoedd am ragor o gefnogaeth, cyfeillgarwch ac ymwneud cymdeithasol.

Y Cydlynydd Ardal Leol ar gyfer eich ardal chi yw Emma Jones, a gellir cysylltu â hi ar 07583780991 neu drwy e-bostsio e.jones7@npt.gov.uk

Update for Skewen residents from the Coal Authority (Friday 30 July)

Remediation work on site

This week you may have seen us making some minor changes to the way the pipes of the above ground temporary water management system are laid. This allows us to ensure that the system is providing the maximum capacity and management of the mine water while the permanent works take place while also creating space to allow work on the new underground water management system and ground stabilisation.

You may also have seen the drilling rig working on site preparing for grouting (stabilisation) to begin within the Goshen Park / Drummau Road junction and under the garage and drive of 1 Goshen Park. As we discussed at the meeting this work will provide the necessary foundations for the new mine water management system and ensure that the road is safe for the community and road users in the long term.

Next week you will see an additional drill rig arriving on site and over the next few days and weeks you will see increased activity around the junction with contractors working longer hours and weekends. We will continue to do all we can to minimise noise or disruption from the works while we progress the construction as quickly as possible to ensure that we finish on or before our new delivery date of the end of December 2021.

New Tea Shack location

When Lisa Pinney was on site last week a resident mentioned that the Tea Shack would need to move from its current location on a private driveway to enable recovery work to happen. We recognise how important the Tea Shack has been to the community through this time and worked with Councillor Harvey and Neath Port Talbot Council to agree for it to move to a new location on council land at the grass triangle on the Highlands. Once the council kindly agreed the location we prepared the land and moved the Tea Shack to its new home on Tuesday which we hope will be a convenient location for everyone.

Garden reinstatement work for those impacted by flooding

We are making continued progress on gardens across all impacted streets with 18 now complete, 14 underway and a further 11 that are now being scheduled. Once you have agreed your schedule, our site team will be in touch to talk through the programme for your garden reinstatement. If you haven’t yet agreed your garden schedule or have any questions regarding the items on your schedule please contact our residents’ helpline or email customerservice@coal.gov.uk


We know that some residents are experiencing wider problems with drainage and are supporting residents, Neath Port Talbot Council and Dwr Cymru Welsh Water to help resolve these matters. We are continuing to clean private drains as part of the clean-up aspect of our goodwill Skewen policy wherever that is possible and helpful.


We cannot undertake clean-up works or drain clearance without your specific permission so if you would like this help and have not already given us your permission then please call our residents helpline on 0800 2884268 or email us at customerservice@coal.gov.uk.


If you haven’t registered for clean-up, drain cleaning or garden reinstatement and would like this support, please contact our Residents’ Helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.


Residents’ Meeting
Many of you attended our latest residents’ meeting on Wednesday. Thank you so much for taking the time to hear about our ground investigations and next steps with the construction of the new permanent water management scheme and the stabilisation of the ground within the Goshen Park / Drummau Road junction and under the garage and driveway of 1 Goshen Park. We are also grateful to Councillor Harvey for chairing the call and to colleagues from Neath Port Talbot Council for attending and answering questions on topics which are led by them.

If you attended the call and would like to view the recording then contact the Residents’ helpline on 0800 2884 268.

Community Liaison
This week Melanie has been busy speaking with residents on site and providing feedback to our operational teams

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority (Friday 23 July)

Remediation work on site

This week, following detailed ground investigation and design work, we have begun construction of the new mine water management scheme for Skewen and the remediation of the ground around the Goshen Park junction. We sent out more information in a briefing on Tuesday which you can find in the last update below.

As shared on Tuesday the additional work we need to undertake at the site means that the permanent scheme at the junction of Goshen Park will not be completed in August and is now expected to be completed by the end of the year. We are really sorry for the delay but we need to put public safety first and ensure that the new scheme will deliver for Skewen in the long term. We will progress the works as quickly as we can and this will include some weekend working. We will keep you updated and continue to try to keep noise and disruption to a minimum. We will continue to work with Neath Port Talbot Council to enable the road to be re-opened as soon as it is safe to do so.

The additional work we have to take is to stabilise the ground around the blow-out, mine shaft and surrounding area in the road junction of Goshen Park to provide the necessary foundations for the new mine water management system and ensure that the road is safe for vehicles and other users in the long term. As we have discussed previously there is no new or additional risk to houses in the area from ground stability and our extensive investigations have confirmed that the damage to be stabilised is confined to parts of the road junction itself.

Residents’ meeting next week

We will be sharing information on our investigations, the remediation and stabilisation works and the mine water management scheme build at the residents meeting via Zoom on Wednesday 28 July 2021 between 6-7pm. Please contact our residents’ helpline or email customerservice@coal.gov.uk to register for the residents meeting.

Home Information Packs

We have now issued the home information packs to residents and these will arrive in the next few days. If you have not received your pack by next week then please contact the residents’ helpline. We can also help in discussions with insurers and mortgage providers if you provide us with your policy details and give them written permission for us to speak with them direct. Details are in the packs or you can contact the residents’ helpline to request this support anytime

Garden reinstatement work for those impacted by flooding

This week our crews are completing the final garden reinstatement on a number of properties at Goshen Park and are continuing reinstating gardens at Dynevor Road, Jubilee Crescent and Sunnyland Crescent. Once you have agreed your schedule, our site team will be in touch to talk through the programme for your garden reinstatement. If you haven’t yet agreed your garden schedule or have any questions regarding the items on your schedule please contact our residents’ helpline or email customerservice@coal.gov.uk If you haven’t registered for clean-up, garden reinstatement or drain clearance and would like this support, please contact our Residents’ Helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.

Community Liaison

Lisa Pinney, our Chief Executive, was on site speaking with residents on Monday and Tuesday and attended part of the Ministerial visit with Julie James, Welsh Government Minister for Climate Change on Monday, following a private session for residents and local politicians with the Minister. Lisa is grateful for the feedback provided by those she met and will continue to visit the site to observe the works and meet residents between now and the end of the year.

On Monday Melanie Beynon, our Community Liaison Officer, returns from annual leave and will be around the area as usual speaking with residents. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Update for Skewen residents from the Coal Authority (Thursday 15 July)

Recent surface water concerns

We know that some residents have expressed concerns about surface water flooding following recent rainfall. We can confirm that the rainfall didn’t cause any problems for mine water levels in the area or for the temporary mine water management system that takes the water from the blow out location at 1 Goshen Park. If you have concerns about surface water flooding or drainage in the area then please contact Neath Port Talbot Council (01639 686868) or Welsh Water (0800 0520145) who are the lead authorities.

Reinstatement works for those impacted by flooding

Our garden reinstatement crews continue to make good progress at Jubilee Crescent, Goshen Park and Dynevor Road.

Our specialist drainage contractors have been performing the final cleansing programme for household drains which should be complete next week. If you would like this support and haven’t already registered for it then please get in touch and let us know. Drain cleaning is provided as part of our Skewen support policy. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.

You can get in touch with us with any questions or to register for support under our Skewen policy by calling our Residents’ Helpline or emailing customerservice@coal.gov.uk.

Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022.

Remediation work on site

This week we have continued drilling works and been installing pipe work. We will not be drilling this weekend (Saturday 17 July to Sunday 18 July).

Community Liaison Officer

Our Community Liaison Officer Melanie Beynon will be on annual leave next week and will return to work on the week commencing Monday 26 July.

We will still have staff present that you can speak to on site or you can continue to call our residents’ helpline Monday to Friday between 9-5pm.

Melanie’s usual working arrangements will continue to be Monday, Tuesday and Wednesday mornings and some other times by appointment.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority (Thursday 8 July)

Garden reinstatement work for those impacted by flooding

This week our crews have been preparing the foundations for some of the garden walls that were damaged and continued reinstating gardens at Goshen Park, Dynevor Road and Jubilee crescent.

Once you have agreed your schedule, our site team will be in touch to talk through the programme for your garden reinstatement. If you haven’t yet agreed your garden schedule or have any questions regarding the items on your schedule please contact our residents’ helpline or email customerservice@coal.gov.uk

If you haven’t registered for clean-up, garden reinstatement or drain clearance and would like this support, please contact our Residents’ Helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.

Remediation work on site

This week we are continuing with the drilling works and have begun inserting pipe work. To progress these works we need to drill this coming weekend (10 & 11 July), but operations will be limited to between 8am and 5pm.

Community Liaison Officer

Melanie Beynon has been out and about on site this week speaking with residents about general queries.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority - Thursday 1 July 2021

Remediation work on site

Enabling works for the mine water treatment scheme are continuing. This week we finished the final phase of investigative drilling for the remediation of the blow out, mine shaft and surrounding area of the Goshen Park junction / Drummau road and we have begun preparatory drilling to enable the final stabilisation works which will begin shortly.

Garden reinstatement work for those impacted by flooding

This week our crews have continued reinstating gardens at Goshen Park, Dynevor Road and Jubilee Crescent.

Once you have agreed your schedule, our site team will be in touch to talk through the programme for your garden reinstatement. If you haven’t yet agreed your garden schedule or have any questions regarding the items on your schedule please contact our residents’ helpline or email customerservice@coal.gov.uk

If you haven’t registered for clean-up, garden reinstatement or drain clearance and would like this support, please contact our Residents’ Helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.

Community Liaison Officer

Melanie Beynon has been out and about on site speaking with residents about their garden schedules and other queries.  

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 0800 2884268. You can also continue to call the Skewen Residents’ Helpline Monday-Friday 9-5pm.

Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority - Thursday 24th June 2021

Garden reinstatement work for those impacted by flooding 

This week our teams have been reinstating gardens on Dynevor Road, Jubilee Crescent and Goshen Park. When you have agreed your schedule, our site team will be in touch to talk through the programme for your garden reinstatement.

If you haven’t yet agreed your garden schedule or have any questions regarding the items on your schedule please contact our residents’ helpline or email customerservice@coal.gov.uk .

The like-for-like reinstatement support of up to £2,000 (plus VAT and labour) can be used for materials such as garden fencing, grass, gravel or towards the replacement of garden furniture or outdoor play equipment or a wider repair (such as a driveway).

Our specialist drainage contractors have been at Sunnyland and Goshen Park this week to complete a final cleanse of the drains. They will be working around the area over the next two weeks checking and rodding the drains to complete the final cleansing programme. Drain clearance is undertaken as part of our cleaning and reinstatement policy. We cannot undertake drain cleansing without your specific permission.

If you haven’t registered for clean up, garden reinstatement or drain clearance and would like this support, please contact our Residents’ Helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.

Remediation work on site

The replacement drilling rig arrived on site this week to continue with the ground investigations. To finalise these next week we need to drill this coming weekend (26 & 27 June) when operations will be limited to between 8am and 5pm.

Next week drilling is scheduled to take place between 8am and 5pm Monday to Friday. Melanie Beynon, our Community Liaison Officer, will be onsite to discuss any concerns you have or alternatively please call our residents line.

Community Liaison Officer

Melanie Beynon has been updating residents regarding the drilling on site and speaking with them about garden reinstatement this week.

Don’t forget that you can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 0800 2884268. You can also continue to call the Skewen Residents’ Helpline Monday-Friday 9-5pm.

Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates, information and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website 
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • Access the Coal Authority interactive map viewer
  • To support discussions with insurance and mortgage companies, please contact our Residents’ Helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk.

 

 

 

Update for Skewen residents from the Coal Authority - Friday 18 June

Garden reinstatement work for those impacted by flooding

This week we have continued garden reinstatement work on Sunnyland Crescent, the Highlands and Highlands close. Crews start work next week at gardens in Dynevor road, Jubilee Crescent and Goshen Park.

If you haven’t yet agreed your garden schedule or have any questions regarding the items on your schedule please contact our residents’ helpline or email customerservice@coal.gov.uk .

The like-for-like reinstatement support of up to £2,000 (plus VAT and labour) can be used for materials such as garden fencing, grass, gravel or towards the replacement of garden furniture or outdoor play equipment or a wider repair (such as a driveway).

If you haven’t registered for clean up or garden reinstatement and would like this support, please contact our Residents’ Helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.

Remediation work on site

Enabling works are progressing on site. Western Power have built the new temporary electrical substation at 2 Goshen Park and will switch across to it shortly which will allow our works to progress without risk of disruption to the supply. We have removed the garage outside 1 Goshen Park.

The drilling rig arrived at site on Wednesday and is carrying out ground investigation to allow us to do final testing of our remediation approach before the main works commence.

We are aware some residents experienced noise from a generator over the weekend; this was due to a generator fault and has now been resolved. In the event of a problem occurring over a weekend, please be aware that our security team remain on-site and are available for residents to contact in the event of a problem.

Community Liaison Officer

Melanie Beynon has been updating residents regarding the drilling on site and speaking with residents about garden reinstatement this week.

Don’t forget that you can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 0800 2884268. You can also continue to call the Skewen Residents’ Helpline Monday-Friday 9-5pm.

Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates, information and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website 
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • Access the Coal Authority interactive map viewer
  • To support discussions with insurance and mortgage companies, please contact our Residents’ Helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk.

 

Additional Residents Briefing - Monday 14th June 2021

In the Residents’ Briefing last Friday, we advised a specialist drilling rig would be arriving on site today. Due to the combination of a supplier delay and a current UK shortage of drilling equipment we have been advised the equipment will not arrive until Wednesday. We expect the rig to be on site for up to 2 weeks from this date and are reviewing if this supplier delay means equipment will need to be used on Saturday. We will include a further update regarding this in the later briefing this week. Melanie Beynon, our Community Liaison Officer, will be onsite to discuss any concerns you have or please call our residents’ helpline on 0800 2884 268.

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk.

Update for Skewen Residents – 11 June 2021

Garden reinstatement work for those impacted by flooding

We have reinstated several gardens at Sunnyland Crescent and The Highlands. Next week we’ll be continuing garden reinstatement work at Sunnyland Crescent, Jubilee crescent and Dynevor Road where reinstatement schedules have been agreed and start dates confirmed with residents.

We know that some of you have experienced delays between agreeing your schedule and a start date being agreed. Our onsite teams have visited a number of residents this week to make progress and agree dates for the works to take place. We have now put in place a commitment to follow up within 5 working days of a schedule being agreed. You can also contact us directly to discuss any aspect of your garden reinstatement using our resident’s helpline or by emailing customerservices@coal.gov.uk.

The like-for-like reinstatement support of up to £2,000 (plus VAT and labour) can be used for materials such as garden fencing, grass, gravel or towards the replacement of garden furniture or outdoor play equipment or a wider repair (such as a driveway).

If you haven’t registered for clean up or garden reinstatement and would like this support, please contact our Residents’ Helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022 to allow those who will be out of their homes for longer to access it as needed. If you think this may apply to you, please let the Residents’ Helpline know so that we can follow up later and ensure that the support is provided to you. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.

Remediation work on site

Enabling works are continuing on site so that we are ready to start the main works as soon as possible. Western Power have been onsite moving the electrical substation from outside 1 Goshen Park to its temporary new location at 2 Goshen Park and we expect this to complete next week. We’ve also removed the boundary wall at 1 Goshen Park.

On Monday a specialist drilling rig will arrive on site to undertake ground investigation to allow us to do final testing of our remediation approach before the main works commence. We expect the rig to be on site for up to 2 weeks and drilling will take place between 8am and 5pm Monday to Friday. Drilling of this nature can be noisy in the immediate area. We have mitigated this as far as we can, for example using acoustic panels to deflect the noise but apologise in advance for any disruption that this causes for you. Melanie Beynon, our Community Liaison Officer, will be onsite to discuss any concerns you have or please call our residents line.

Community Liaison Officer & Security Guards

Melanie Beynon has mostly been on site speaking with residents about garden reinstatement this week.

Don’t forget that you can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 0800 2884268. You can also continue to call the Skewen Residents’ Helpline Monday-Friday 9-5pm.

Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates, information and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website 
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • Access the Coal Authority interactive map viewer
  • To support discussions with insurance and mortgage companies, please contact our Residents’ Helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.

Email: customerservice@coal.gov.uk.

 

Diweddariad i breswylwyr Sgiwen gan Gyngor Castell-nedd Port Talbot (dydd Gwener 4 Mehefin 2021)

Nodyn atgoffa - cefnogaeth iechyd meddwl a lles
Gallwch ddod o hyd i restr o gefnogaeth ac adnoddau a all eich helpu gyda'ch iechyd meddwl a lles yma: https://www.npt.gov.uk/27335

Cydlynydd Ardal Leol
Ydych chi wedi cwrdd â'ch Cydlynydd Ardal Leol eto? Cyflogir Cydlynwyr Ardaloedd Lleol gan y cyngor i helpu pobl sydd mewn perygl o gyrraedd argyfwng yn eu bywydau, neu i helpu pobl i adfer os yw argyfwng eisoes wedi digwydd. Maent yn gweithio gyda phobl a'u teuluoedd i:

• wella eu hiechyd a'u lles
• aros yn ddiogel, yn iach ac yn hapus
• datblygu hyder ac annibyniaeth
• gwneud cysylltiadau gyda'r gymuned leol
• lleihau unigedd cymdeithasol
• dod o hyd i gyfleoedd ar gyfer cefnogaeth, cyfeillgarwch a rhyngweithio cymdeithasol pellach

Y Cydlynydd Ardal Leol ar gyfer eich ardal yw Emma Jones, a gallwch gysylltu â hi drwy ffonio 07583780991 neu drwy e-bostio e.jones7@npt.gov.uk

Gwedudalen llifogydd Sgiwen
I gael y diweddaraf gan Gyngor Castell-nedd Port Talbot a'r Awdurdod Glo, ewch i'n gwedudalen dynodedig: www.npt.gov.uk/sgiwen

Update for Skewen residents from the Coal Authority - Thursday 3 June 2021

Residents voting on scheme designs now complete

Thank you to everyone who voted on the above ground Water Management Scheme designs. Your choices will be adopted as part of the final design and submitted for planning permission. The results are as follows:

Category Option with the most votes
Wall/fence options 1.8 metre-high brick wall
Garage options Brick garage with pitched roof
Surface options Concrete finish (similar to existing driveway)


Details of the Water Management Scheme and design options can be viewed here or by arranging an appointment at 37 Goshen Park by contacting the Residents’ Helpline or speaking to Melanie Beynon on site.

Clean up and garden reinstatement work for those impacted by flooding

This week we have continued to make good progress with the clean-up work on the rear gardens of Dynevor Road and the land adjacent to the railway.

For those residents who have agreed their schedule with us, garden reinstatement works for properties on Jubilee Crescent and Sunnyland Crescent have started and will continue next week.

If you have agreed and returned your garden schedule and not yet heard back, our on-site team will be in touch next week to discuss your specific works and agree a start date. If you would like to discuss your garden reinstatement, then please contact the Residents’ Helpline or email customerservices@coal.gov.uk.

The like-for-like reinstatement support of up to £2,000 (plus VAT and labour) can be used for materials such as garden fencing, grass, gravel or towards the replacement of garden furniture or outdoor play equipment or a wider repair (such as a driveway).

If you haven’t registered for clean up or garden reinstatement and would like this support, please contact our Residents’ Helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022 to allow those who will be out of their homes for longer to access it as needed. If you think this may apply to you, please let the Residents’ Helpline know so that we can follow up later and ensure that the support is provided to you. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.

Remediation work on site

Enabling works have continued on site this week to allow Western Power to relocate the electrical substation outside 1 Goshen Park. Western Power will begin their works next week. No interruption to your electricity supply is expected, but if you do experience problems, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/.

Further site investigation works will also be taking place near to 1 Penshannel next week, but this won’t affect existing traffic arrangements.

Community Liaison Officer & Security Guards

Melanie will be back from leave on Monday 7 June. Other staff members are available on site this week and you can call our Residents’ Helpline with any questions you may have, Monday to Friday, between 9am-5pm.

Our security guards also remain on site to help manage road access and keep the area secure during the works.
All our site staff are ensuring activities are undertaken effectively and with the minimum of impact to residents. It is important that they are able to work in a safe and respectful environment. If you do have any frustrations or concerns, please contact the Residents’ Helpline on 0800 2884 268.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • You can obtain a copy of the 2011 mine entry inspection report via NPT website or request a copy by getting in touch with the residents helpline
  • Access the Coal Authority interactive map viewer
  • A copy of the flood sludge report and water sample report is available to view via the NPT website; if you would prefer to have your own copy by email, please contact the residents’ helpline.
  • To support discussions with insurance and mortgage companies, please contact our residents helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen residents’ support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.  

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority – Thursday 27 May 2021

Residents voting for the scheme designs

The scheme designs and above ground options that we shared at the Residents’ meeting on 12th May 2021 are still on display at 37 Goshen Park and on line here. Voting will remain open until midnight this Friday 28 May. To ensure your views are taken into consideration you need to contact the residents’ helpline to vote via a secure link or arrange with Melanie Beynon to vote manually.

Clean up and garden reinstatement work for those impacted by flooding

We’re making progress with garden reinstatement at Sunnyland Crescent for those residents who have agreed their schedule with us. If you have agreed and returned your garden schedule in the last few days then our on-site teams will be in touch next week to discuss your specific works and agree a start date.

Melanie Beynon has been on site this week discussing garden schedules and providing further information where needed. If you would like to discuss your garden reinstatement then please contact the residents’ helpline or email customerservices@coal.gov.uk

We know that some residents are waiting for responses from Tai Tarian properties on the reinstatement of their gardens. Our customer teams are working with them to resolve this as quickly as possible and will update affected residents asap.


The like-for-like reinstatement support of up to £2000 (plus VAT and labour) can be used for materials such as garden fencing, grass, gravel or towards the replacement of garden furniture or outdoor play equipment or a wider repair (such as a driveway).

If you haven’t registered for clean up or garden reinstatement and would like this support please contact our residents’ helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022 to allow those who will be out of their homes for longer to access it as needed. If you think this may apply to you please let the residents’ helpline know so that we can follow up later and ensure that the support is provided to you. All of this work is done on a goodwill basis and the full details of our support policy can be seen here.

Remediation work on site

Enabling works have begun on site this week and we’ve been particularly working with Western Power to prepare to relocate the electrical substation adjacent to the collapse outside 1 Goshen Park. Western Power will install their equipment in the new location when this work is complete. Further enabling works will start on Monday.

Community Liaison Officer

Melanie is on annual leave week beginning Monday 31 May. She will be back on site from Monday 7 June. Other staff will be available on site or you can call our residents’ helpline with any questions Monday to Friday, 9-5pm

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • You can obtain a copy of the 2011 mine entry inspection report via NPT website or request a copy by getting in touch with the residents helpline
  • Access the Coal Authority interactive map viewer
  • A copy of the flood sludge report and water sample report is available to view via the NPT website; if you would prefer to have your own copy by email, please contact the residents’ helpline.
  • To support discussions with insurance and mortgage companies, please contact our residents helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen residents’ support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.  

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority – Thursday 20 May 2021

Residents voting for the scheme designs

At the residents meeting last week we shared the plans and design choices for the above ground mine water management system. The designs are available on line here or by making an appointment to see them at 37 Goshen Park.

Voting closes at midnight on Friday 28th May 2021 and is either by a secure link (please contact the residents’ helpline for details) or manual forms available from Mel Beynon.
If you have any queries regarding voting, the use of the form or wish to book an appointment to see the plans at 37 Goshen Park, please contact our Residents’ Helpline on 0800 2884 268 or email customerservice@coal.gov.uk.

Clean up and garden reinstatement work for those impacted by flooding

We have started the like for like garden reinstatement work for those residents that have agreed their schedule and continue to work with those residents where more information is needed.

The like-for-like reinstatement support of up to £2000 (plus VAT and labour) can be used for materials such as garden fencing, grass, gravel or towards the replacement of garden furniture or outdoor play equipment or a wider repair (such as a driveway).
Some residents have asked if the reinstatement support is a form of compensation. We can confirm that this is not the case as outlined in the policy which can be viewed here. We need your agreement to start any garden remediation. If you would like to discuss your garden reinstatement schedule please contact the residents’ helpline or email customerservices@coal.gov.uk

If you haven’t registered for clean up or like-for-like garden reinstatement and would like this support please contact our residents’ helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022 to allow those who will be out of their homes for longer to access it as needed. If you think this may apply to you please let the residents’ helpline know so that we can follow up later and ensure that the support is provided to you. The full details of our support policy can be seen here.

Community Liaison Officer

This week Melanie has been meeting residents at 37 Goshen Park to talk through the plans and designs that are on display for the mine water management system.

Melanie will be around the area next week to talk to those residents who haven’t yet returned their garden schedules. If you would like to book an appointment to discuss your schedule, please contact the residents’ helpline.

Melanie normally works Monday, Tuesday and Wednesday mornings and some other times by appointment. Outside of that you can call the residents helpline Monday-Friday 9-5pm.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • You can obtain a copy of the 2011 mine entry inspection report via NPT website or request a copy by getting in touch with the residents helpline
  • Access the Coal Authority interactive map viewer
  • A copy of the flood sludge report and water sample report is available to view via the NPT website; if you would prefer to have your own copy by email, please contact the residents’ helpline.
  • To support discussions with insurance and mortgage companies, please contact our residents helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen residents’ support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.  

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority – Thursday 20 May 2021

Residents voting for the scheme designs

At the residents meeting last week we shared the plans and design choices for the above ground mine water management system. The designs are available on line or by making an appointment to see them at 37 Goshen Park.

Voting closes at midnight on Friday 28th May 2021 and is either by a secure link (please contact the residents’ helpline for details) or manual forms available from Mel Beynon.
If you have any queries regarding voting, the use of the form or wish to book an appointment to see the plans at 37 Goshen Park, please contact our Residents’ Helpline on 0800 2884 268 or email customerservice@coal.gov.uk.

Clean up and garden reinstatement work for those impacted by flooding

We have started the like for like garden reinstatement work for those residents that have agreed their schedule and continue to work with those residents where more information is needed.

The like-for-like reinstatement support of up to £2000 (plus VAT and labour) can be used for materials such as garden fencing, grass, gravel or towards the replacement of garden furniture or outdoor play equipment or a wider repair (such as a driveway).
Some residents have asked if the reinstatement support is a form of compensation. We can confirm that this is not the case as outlined in the policy which can be viewed here. We need your agreement to start any garden remediation. If you would like to discuss your garden reinstatement schedule please contact the residents’ helpline or email customerservices@coal.gov.uk

If you haven’t registered for clean up or like-for-like garden reinstatement and would like this support please contact our residents’ helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022 to allow those who will be out of their homes for longer to access it as needed. If you think this may apply to you please let the residents’ helpline know so that we can follow up later and ensure that the support is provided to you. The full details of our support policy can be seen here.

Community Liaison Officer

This week Melanie has been meeting residents at 37 Goshen Park to talk through the plans and designs that are on display for the mine water management system.

Melanie will be around the area next week to talk to those residents who haven’t yet returned their garden schedules. If you would like to book an appointment to discuss your schedule, please contact the residents’ helpline.

Melanie normally works Monday, Tuesday and Wednesday mornings and some other times by appointment. Outside of that you can call the residents helpline Monday-Friday 9-5pm.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • You can obtain a copy of the 2011 mine entry inspection report via NPT website or request a copy by getting in touch with the residents helpline
  • Access the Coal Authority interactive map viewer
  • A copy of the flood sludge report and water sample report is available to view via the NPT website; if you would prefer to have your own copy by email, please contact the residents’ helpline.
  • To support discussions with insurance and mortgage companies, please contact our residents helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen residents’ support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.  

Email: customerservice@coal.gov.uk

Update for Skewen residents from the Coal Authority - Monday 17 May

Residents' meeting for the scheme designs

This week we held our Zoom Residents’ Meeting to show the details of the Mine Water Management System that we will be installing and give an overview of the design choices for the above ground installation at No. 1 Goshen Park.

We have worked with Neath Part Talbot Council on the below ground system which will feed water into existing culverts (drains). The system has been sized to take the flows from the catchment including excessive rainfall events like storm Christoph. The system does not introduce any new water into the area so downstream watercourses will not be affected.

The system has also been designed to be as unobtrusive as possible and sympathetic to the area around it. It will work using a gravity fed system so there will be no noise from pumps. You can view the details and options via the PDF below:

Accessible Mine Water Management System And Options

  • Accessible Mine Water Management System And Options (PDF 3.56 MB)

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    m.ContentType.Alias: nptDocument
    mTitle: Accessible Mine Water Management System And Options
    mSize: 3.56 MB
    mType: pdf
    m.Url: /media/15677/accessible-mine-water-management-system-and-options.pdf

If you would like to vote for your preferred options then please contact the residents’ helpline who will be able to provide you with a link.

If you have any queries regarding voting, the use of the form or wish to book an appointment to see the plans at 37 Goshen Park, please contact our Residents’ Helpline on 0800 2884 268 or email customerservice@coal.gov.uk.

The designs are also on display at 37 Goshen Park where they can be viewed by socially distanced appointment. This week Mel will be available between 5pm & 7pm on Monday evening (17th May) for those who cannot make a daytime appointment.

Voting will close at midnight on Friday 28th May 2021 and we will share the results via our Residents’ Briefing and use the input to inform our planning application.

Any residents who registered to attend the residents’ meeting can request secure access to watch the full recording by contacting our Skewen resident’s helpline on 0800 2884268 or emailing customerservice@coal.gov.uk

A number of residents have asked when they will be receiving the pack to help with mortgages and insurance. These will be issued when the scheme has been approved by planning as insurance and mortgage companies will want to see the specific details of the scheme and investment. In the meantime we can support you with discussions with mortgage lenders or insurers. Please contact our Residents’ Helpline to take this forwards.

Clean up and garden reinstatement work for those impacted by flooding

We are booking dates for like-for-like garden reinstatement for those residents who have agreed their schedules. We continue to work with residents where more information is needed and are making further appointments with Lee Cammack on 17 May so do contact the residents helpline if you would like to discuss your schedule further.

We need your agreement to start any garden remediation. If you haven’t yet returned your garden schedule or have any queries, please contact the residents’ helpline or email customerservice@coal.gov.uk

The like-for-like reinstatement support of up to £2000 (plus VAT and labour) can be used for materials such as garden fencing, grass, gravel or towards the replacement of garden furniture or outdoor play equipment or a wider repair (such as a driveway).

If you haven’t registered for clean up or like-for-like garden reinstatement and would like this support please contact our residents’ helpline. Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022 to allow those who will be out of their homes for longer to access it as needed. If you think this may apply to you please let the residents’ helpline know so that we can follow up later and ensure that the support is provided to you. The full details of our support policy can be seen here.

Remediation work on site

Preparatory work is progressing on site and we continue to work with partners. We’ve completed the latest round of drilling and removed the drilling equipment from the site. This has allowed us to open the new pedestrian access to Highlands.

Other Points Raised

We are aware some residents have experienced issues with sewage over the last week and can confirm that this is not related to mine water. It is being dealt with by Welsh Water and they can be contacted at 0800 052 0145.

Community Liaison Officer

As outlined above Mel is changing her working pattern over the next few days to be available for residents who wish to review the Mine Water Management System Designs.

Melanie normally works Monday, Tuesday and Wednesday mornings and some other times by appointment. Outside of that you can call the residents helpline Monday-Friday 9-5pm.  

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • You can obtain a copy of the 2011 mine entry inspection report via NPT website or request a copy by getting in touch with the residents helpline
  • Access the Coal Authority interactive map viewer
  • A copy of the flood sludge report and water sample report is available to view via the NPT website; if you would prefer to have your own copy by email, please contact the residents’ helpline.
  • To support discussions with insurance and mortgage companies, please contact our residents helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen residents’ support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.  

Email: customerservice@coal.gov.uk

Diweddariad i breswylwyr Sgiwen gan Gyngor Castell-nedd Port Talbot (10/05/21)

O ddydd Mawrth 11 Mai, gosodir goleuadau traffig dros dro ar hyd Heol Drummau er mwyn helpu i reoli llif y traffig yn ddiogel ar y pwynt mwyaf cul. Bydd dynion yn gyfrifol am y goleuadau traffig yn ystod adegau prysuraf y diwrnod.

Diweddariad i breswylwyr Sgiwen gan Gyngor Castell-nedd Port Talbot - dydd Mawrth 30 Ebrill

Dyma ddiweddariad ar y gwaith a wnaed gan y cyngor i asesu addasrwydd mynediad amgen dros dro rhwng Parc Darran a Gerddi Highland, y gofynnwyd amdano gan rai preswylwyr wrth i waith adfer fynd rhagddo ar y gyffordd rhwng Parc Goshen a Heol Drumau.

Awgrymwyd y ffordd dros dro fel llwybr amgen mwy addas na'r dargyfeiriad presennol oherwydd anawsterau a brofwyd gan y defnyddwyr o ran ei hyd a’i lled cul mewn rhai mannau. Oherwydd effeithiau posib cynllun o'r fath a theimladau cymysg y gymuned yr effeithir arni, cynhaliwyd proses arfarnu fanwl i asesu addasrwydd y dargyfeiriad.

Ar ôl asesu nifer o ffactorau, gan gynnwys problemau ynghylch diogelwch ffyrdd, effeithiau ar yr amgylchedd ac, yn bwysicach oll, yr amserlen debygol ar gyfer cyflwyno'r ffordd, rydym wedi dod i'r casgliad nad yw'r ffordd gyswllt arfaethedig yn ymarferol.

Mae sawl rheswm dros hyn:

  • Byddai angen torri nifer o goed i adeiladu'r ffordd; y mae pob un ohonynt wedi'u gwarchod gan Orchymyn Cadw Coed.
  • Bydd angen gosod goleuadau rheoli traffig i geffylau ar y groesfan rhwng y ffordd fynediad arfaethedig a'r llwybr ceffyl, yn ogystal â rhwystr hygyrch a/neu gatiau i sicrhau bod marchogwyr a cherddwyr yn gallu croesi'r ffordd yn ddiogel.
  • Yr amserlen a amcangyfrifwyd ar gyfer cyflwyno'r ffordd a’r telemateg ar gyfer y groesfan i geffylau (gan gynnwys gofynion dylunio a thendro) yw rhwng 8 i 10 wythnos o wneud y penderfyniad i ddechrau'r gwaith. Gall fod yn hirach na hyn a gallai gyd-daro â dyddiad ailagor Heol Drumau.
  • Nid yw'r cyngor yn berchen ar y tir dan sylw ac er ein bod yn aros am benderfyniad gan berchennog y tir, ni allwn ragweld amserlen ar gyfer symud ymlaen.

Gallwch ddarllen adroddiad yr asesiad yma

Appraisal of Proposed Temporary Diversion Route

  • Appraisal Of Proposed Highway Link From Darren Park And The Highlands (PDF 6.52 MB)

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    mTitle: Appraisal Of Proposed Highway Link From Darren Park And The Highlands
    mSize: 6.52 MB
    mType: pdf
    m.Url: /media/15618/appraisal-of-proposed-highway-link-from-darren-park-and-the-highlands-rev-d.pdf

Gwella diogelwch ar hyd Heol Drumau

Er gwaethaf y penderfyniad i beidio â chyflwyno'r ffordd gyswllt, mae'r cyngor a'r Awdurdod Glo'n cydnabod bod preswylwyr yn profi anawsterau wrth ddefnyddio Heol Drumau. Felly, mae'r cyngor a'r Awdurdod Glo'n archwilio'r posibilrwydd o osod mesurau traffig yn y mannau cul ar hyd Heol Drumau ar hyn o bryd. Dylai'r mesurau hyn sicrhau nad yw cerbydau sy'n teithio o'r ddau gyfeiriad yn rhwystro'r briffordd. Darperir diweddariadau pellach ar y broblem hon yn fuan.

 

Update for Skewen residents from the Coal Authority - Thursday 29 April 2021

Remediation work on site and scheme designs

We have now begun work on the new pedestrian access to the Highlands, which will open on Tuesday 4th May. We are ensuring that the existing temporary path, to the side of our fence, will remain in place until this date to allow access for all pedestrians.

We have also continued work on site using drilling machinery to provide additional information to help finalise our designs for the remediation of the shaft. We shared last week that we will show plans for the remediation work and new water management system at a residents meeting on Zoom on 12 May 2021 between 6-7pm. For more information and to register for the residents meeting please call our resident’s helpline on 0800 2884268 or email customerservice@coal.gov.uk

Clean up and garden reinstatement work for those impacted by flooding

This week we have sent draft schedules for the like for like garden reinstatement works (including values) to residents for review. We understand from Councillor Mike Harvey that some residents have queries regarding the schedules, if this is the case please contact the residents’ helpline.
Once you are happy with the schedule, please confirm your agreement via email to customerservice@coal.gov.uk. Our Residents’ Helpline will then contact you within 3 working days by your preferred method to arrange convenient dates to carry out any works.

We will complete our first phase clean-up by the end of Friday 30th April following which our teams will begin focussing on garden reinstatement works. Clean up works at the Tai Tarian Flats and 74/75 Dynevor Road are being scheduled separately due to access issues. If you are aware of any other external areas that require a second clean-up or drain clearance please contact the resident’s helpline or speak to Melanie when she is in your area.
Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022 to allow those who will be out of their homes for longer to access it as needed. If you think this may apply to you please let the residents’ helpline know so that we can follow up later and ensure that the support is provided to you.

The full details of our support policy can be seen here. If you haven’t yet registered for support in reinstating your garden and would like to take up the offer then please complete our online form, call our residents’ helpline, or talk to a member of Coal Authority staff on site. The reinstatement support (on a like for like basis) of up to £2000 (plus VAT and labour) can be used for materials such as garden fencing, grass, gravel or towards the replacement of garden furniture or outdoor play equipment or a wider repair (such as a driveway).

Further advice, and confirmation on what receipts / invoices are needed if we / our contractors are not purchasing the materials or furniture directly can also be provided by our residents’ helpline.

Community Liaison Officer

This week Melanie Beynon has been speaking with residents about their garden schedules and has been able to take copies of receipts where these have been requested.

You can make an appointment to meet Melanie at 37 Goshen Park, on site or arrange a socially distanced visit at your home by booking a specific time with our resident’s helpline 0800 2884268 or you can email Melanie direct at MelanieBeynon@coal.gov.uk.

Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment. Outside of that you can call the residents helpline Monday-Friday 9-5pm.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • You can obtain a copy of the 2011 mine entry inspection report via NPT website or request a copy by getting in touch with the residents helpline
  • Access the Coal Authority interactive map viewer
  • A copy of the flood sludge report and water sample report is available to view via the NPT website; if you would prefer to have your own copy by email, please contact the residents’ helpline.
  • To support discussions with insurance and mortgage companies, please contact our residents helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen residents’ support helpline or email us.

Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.  

Email: customerservice@coal.gov.uk

Diweddariad i breswylwyr Sgiwen gan Gyngor Castell-nedd Port Talbot - dydd Mawrth 20 Ebrill

O ddydd Mercher 21 Ebrill. byddwn yn dechrau gwaith i atgyweirio rhan o'r system ddraenio concrit agored ar dir drws nesaf i Gartref Gofal Cwrt Clwydi Gwyn, Heol Drumau, Sgiwen.

Nodwyd y gwaith yn ystod ein hymchwiliadau yn dilyn digwyddiad llifogydd Parc Goshen ym mis Ionawr. Bydd yr atgyweiriadau'n helpu i atal rhagor o niwed i'r sianel ddraenio a lleihau'r perygl o lifogydd yn yr ardal.

Caiff 40m o un lôn ei chau dros dro rhwng y cartref gofal a phont y rheilffordd ar gyfer parhad y gwaith a fydd yn cymryd tua 6 wythnos i'w gwblhau. Bydd goleuadau traffig dros dro ar waith i ganiatáu i draffig barhau i lifo i'r ddau gyfeiriad.

Mae'r rhestr lawn o waith yn cynnwys:

  • Gwaith i glirio llystyfiant a choed ar y safle.
  • Dargyfeirio'r cwrs dŵr dros dro fel y gellir ymgymryd â'r gwaith adeiladu
  • Adeiladu'r sylfaen
  • Adeiladu cwymp dŵr caergawell
  • Adeiladu amddiffyniad arfogaeth gerrig rhag erydiad y lan ar draws hyd o oddeutu 40m
  • Cael gwared ar yr hyd presennol o sianel concrit agored sydd yno
  • Adeiladu ffensys newydd o gwmpas y sianel agored
  • Gwaith tirlunio a thrin canclwm

Dargyfeirio'r ffordd

Rydym wrthi'n ceisio cael cytundeb gan berchnogion y tir yr awgrymwyd mynediad amgen drosto. Yn ogystal â hyn, rydym hefyd yn ymgymryd â dadansoddiad cost a budd a fydd yn cynnwys y costau ariannol, yn ogystal â'r effeithiau amgylcheddol, diogelwch priffordd a phreswyl sy'n gysylltiedig â chreu'r fath fynediad. Bydd y dadansoddiad hwn hefyd yn cynnwys amserlenni sy'n gysylltiedig â chyflwyno mynediad amgen diogel rhwng Parc Darran a Highland Gardens. Gobeithiwn gyhoeddi canlyniad yr asesiad yn y dyfodol agos.

Update for Skewen residents from the Coal Authority - Thursday 15 April

​Clean up and garden reinstatement work for those impacted by flooding

Good progress is being made with the clean-up on Jubilee Crescent and Dynevor Road and it is expected that all areas will have completed the first phase of clean-up by end of April. This will then be followed up by a secondary clean-up to those areas that need it – do call the residents line if you’d like to book this.

We are also pushing on with drain clearance and expect all drain clearance to be completed by early May. Please speak with our on-site teams or contact the resident’s helpline if you are aware of any drain clearance that still needs to be completed.

If you have not yet had a clean-up of your garden area, are aware of any areas that still require a first phase clean up or want to book drain clearance then please speak to our on-site teams or contact the residents’ helpline.

We cannot undertake clean-up works or drain clearance without your specific permission. If you would like this support and have not already given permission, then please contact our residents’ helpline on 0800 2884268 or email customerservice@coal.gov.uk

Lee Cammack from our operational team has now completed on-site assessments for garden reinstatement for every property that has requested this support. These are now being worked on so that we can get a draft schedule for each property garden assessed back out to the householder for your review and sign-off. We aim to share the schedules during week beginning 26 April 2021 and will provide more information next week.

Our clean-up and garden reinstatement support policy will remain in place until the end of January 2022 to allow those who will be out of their homes for longer to access it as needed. If you think this may apply to you please let the residents’ helpline know so that we can follow up later and ensure that the support is provided to you. The full details of our support policy can be seen here.

If you would like to take up our offer of support with garden reinstatement, in line with the support policy, then please complete our online form, call our residents’ helpline, or talk to a member of Coal Authority staff on site. We can confirm that the £2000 (excluding VAT) can be used for materials such as garden fencing, grass, gravel etc., towards the replacement of garden furniture or outdoor play equipment or towards a wider repair (such as a driveway).

We are unable to provide reimbursement for garden replacement expenditure without receipts but we can buy replacement items on your behalf if you are unable to make an advanced purchase. For more information please speak with our residents’ helpline.

Further advice, and confirmation on what receipts / invoices are needed if our contractors are not purchasing the materials directly can also be provided by our residents’ helpline.​

Remediation work on site and pedestrian access

We had hoped to have the new pedestrian walkway in place from Goshen Park to the Highlands in place by the 12th April but this was impacted by contractor delays and we’re very sorry for any further inconvenience that this delay has caused. Yesterday (14 April) our initial temporary access opened which is wide enough for pushchairs and wheelchairs. This will remain in place until an improved path and ramps are installed shortly.

Western Power has been on site again this week, completing the safe removal of redundant cables which will allow us to extend our excavations at the road junction. Our remediation scheme plans continue to be developed and we will provide more information on public engagement with these next week.
If you have any queries regarding your electricity supply, please contact Western Power Customer Services directly on 0800 096 3080 or visit their website https://www.westernpower.co.uk/

Community Liaison Officer

Melanie Beynon has returned from her holiday and is now based at No. 37 Goshen Park. She has been speaking with individual residents regarding the clean-up of gardens and other related matters. Melanie is passing on your feedback to our operational teams and arranging visits for those that haven’t yet had a clean-up of their garden or require drain clearance. Melanie has also updated contact details at the tea shed for those that need to speak to the resident’s helpline or contact Melanie by email.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 0800 2884268. You can also continue to call the Skewen Residents’ Helpline Monday-Friday 9-5pm.
Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.

Skewen Floods Update from Neath Port Talbot Council (Monday 12th April)

Road Diversion
We are in the process of assessing the proposed temporary alternative route between Darran Park and Highland Gardens. We have made contact with the owner of the bridleway that runs across the proposed route.
We are aware of concerns from both residents who are supportive of the proposed alternative route and those who are against it.
As soon as we have more information about the proposed route, we will publish a further update.

Reminder - mental health and wellbeing support
A list of support and resources that can help you with your mental health and wellbeing can be found here: https://www.npt.gov.uk/27335

Coal Authority's Update for Skewen Residents (Thursday 8 April)

Clean Up and Garden reinstatement work

Clean up work has now successfully been completed at Goshen Park and efforts are being focused on completing the first phase of clean up on Jubilee Crescent and Dynevor Road .

If you are aware of any areas that still require a first phase clean up please speak to our on-site teams or contact the residents’ helpline

Lee Cammack from our operational team will be back on site Thursday and Friday this week to meet with residents and to finalise the remaining garden re-instatement repair schedules. Following completion of this work, Lee will look to issue a letter of assessment to those residents along with the agreed schedule for agreement. We will update you more on this in our next briefing.

If you have not yet spoken to our teams about garden reinstatement works, please contact the residents’ helpline.

We have previously confirmed that our clean-up and garden reinstatement support policy will remain in place until the end of January 2022 to allow those who will be out of their homes for longer to access it as needed. If you think this may apply to you please let the residents’ helpline know so that we can follow up later and ensure that the support is provided to you. The full details of our support policy can be seen here.

If you would like to take up our offer of support with garden reinstatement, in line with the support policy, then please complete our online form, call our residents’ helpline, or talk to a member of Coal Authority staff on site. We can confirm that the £2000 (excluding VAT) can be used for materials such as garden fencing, grass, gravel etc., towards the replacement of garden furniture or outdoor play equipment or towards a wider repair (such as a driveway).

Further advice, and confirmation on what receipts / invoices are needed if our contractors are not purchasing the materials directly, can be provided by our residents’ helpline.

We cannot undertake clean-up works or drain clearance without your specific permission. If you would like this support and have not already given permission, then please contact our residents’ helpline on 0800 2884268 or email customerservice@coal.gov.uk

Remediation work on site and pedestrian access

This week we have been undertaking further work on the temporary lagoon and bringing in specialist equipment to manage the mine water to enable us to undertake further excavation work within the junction.  This is a precautionary measure to prevent any water pollution whilst we dig and disturb the ground around the mineshaft.

British Telecom have continued to relocate their cabling within the junction area, this will be completed on Monday 12th April. If you experience any issues with your BT Service please contact their customer services on 0800 800150.

Work this week has commenced on the new temporary pedestrian route to the rear of Goshen Park and will be completed in readiness for schools returning after the Easter holidays.

Community Liaison Officer

Melanie Beynon returns from annual leave Monday 12 April and will be based at No. 37 Goshen Park. She will also remain around the area and will provide set times when she will be based at the tea shed for those that prefer to meet with her there.

We still have staff present on site that you can speak to or you can continue to call our residents’ helpline Monday to Friday, anytime between 9-5pm. 

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time  with our Skewen Residents’ Helpline 0800 2884268. You can also continue to call the Skewen Residents’ Helpline Monday-Friday 9-5pm.

Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.

Coal Authority's Update for Skewen Residents (Thursday 1 April)

Remediation work on site and pedestrian access

Over the last week, we have been carrying out further excavation works at the location of the mineshaft and you may have noticed the larger vehicles and machinery at the site.

This work is progressing well and has allowed us to undertake the specialist sub surface sonar survey. This will provide additional information to inform our designs for the remediation of the Goshen Park junction and the permanent mine water management system.

British Telecom have also been on site to relocate their cabling within the junction area. If you experience any issues with your BT Service please contact their customer services on 0800 800150.

At our public meeting in February we said that we hoped to complete phase 1 works (remediating the mineshaft to allow the Goshen Park junction to reopen) within 3 months and phase 2 (construction of the permanent mine water management scheme) within 6 months.

Unfortunately, we have faced some delays to phase 1 due to the BT industrial action, completing property purchases and agreeing how we manage the excavation works with Natural Resources Wales. We expect to complete phase 1 work by the beginning of June and phase 2 works by the end of August. We will continue to keep you updated on timescales as the works progress.

Last week Western Power removed the final generator meaning all properties in the area are back on a cabled power supply. If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/

The removal of the generator means we can begin work on the temporary pedestrian route to the rear of 1 Goshen Park to allow pedestrian access through to the Highlands. We aim to have this completed by the end of the Easter School holidays.

Clean Up and Garden reinstatement work

We have continued first phase clean-up work on Jubilee Crescent, Dynevor Road and Goshen Park this week and our operational team has been meeting with individual residents to discuss their specific garden reinstatement requirements to allow us to develop a full schedule of works going forward. We will continue to engage with residents next week.

If you are aware of any areas that still require a first phase clean please speak to our on-site teams or contact the residents’ helpline.

If you have not yet spoken to our teams about garden reinstatement works, please contact the residents’ helpline so we can schedule a meeting with you at your property.

We have previously confirmed that our clean-up and garden reinstatement support policy will remain in place until the end of January 2022 to allow those who will be out of their homes for longer to access it as needed. If you think this may apply to you please let the residents’ helpline know so that we can follow up later and ensure that the support is provided to you. The full details of our support policy can be seen here.

If you would like to take up our offer of support with garden reinstatement, in line with the support policy, then please complete our online form, call our residents’ helpline, or talk to a member of Coal Authority staff on site. We can confirm that the £2000 (excluding VAT) can be used for materials such as garden fencing, grass, gravel etc., towards the replacement of garden furniture or outdoor play equipment or towards a wider repair (such as a driveway).

Further advice, and confirmation on what receipts / invoices are needed if our contractors are not purchasing the materials directly, can be provided by our residents’ helpline.

We cannot undertake clean-up works or drain clearance without your specific permission. If you would like this support and have not already given permission, then please contact our residents’ helpline on 0800 2884268 or email customerservice@coal.gov.uk.

Community Liaison Officer

Our Community Liaison Officer Melanie Beynon will be on annual leave next week and will return the week commencing Monday 12 April, when she will be based at No. 37 Goshen Park.

We will still have staff present that you can speak to on site or you can continue to call our residents’ helpline Monday to Friday, anytime between 9-5pm. Please note that the residents’ helpline will be an answerphone service on Good Friday and Easter Monday.

Road diversions around the remediation site

Thank you for your patience and co-operation regarding the current diversion route caused by the road closure at Drummau Road (near the Highlands).

We know that people would prefer an alternative to the current diversion route and Neath Port Talbot Council, who are the lead authority for roads, are actively considering this and have written to residents to say they will publish the outcome of the appraisal as soon as they are able to. We will continue to support them through the multi-agency group.

Details of the diversion route and any updates can be found below.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.

 Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen residents’ support helpline or email us.

Telephone: 0800 2884 268  Monday to Friday, 9am to 5pm.  Please note that the residents’ helpline will be an answerphone service on Good Friday and Easter Monday.

Email: customerservice@coal.gov.uk

Y diweddaraf am lifogydd Sgiwen (dydd Gwener 26 Mawrth) - nodyn i'ch atgoffa bod cefnogaeth iechyd meddwl a lles ar gael

Mae Ymddiriedolaeth Gymunedol Melin yn cynnig sesiynau cwnsela am ddim i'r rheini y mae llifogydd Sgiwen wedi effeithio arnynt. Gall pob person ddefnyddio hyd at dair sesiwn am ddim. I gael rhagor o wybodaeth, cysylltwch â Mark Fitzgerald drwy e-bostio mark.fitzgerald@neatheast.co.uk neu drwy ffonio 07483300772.

Mae rhestr o gefnogaeth ac adnoddau a all eich helpu gyda'ch iechyd meddwl a lles hefyd ar gael dan adran 'Cwestiynau Cyffredin' y wedudalen hon  https://www.npt.gov.uk/skewen

Coal Authority's Update for Skewen Residents (Thursday 25 March)

Remediation work on site

This week Western Power have been on site putting in place the cable diversion to switch back the power which will allow the final generator to be removed on Friday. Once this has taken place work will start on the new temporary pedestrian access route to the rear of 1 Goshen Park and allow pedestrian access to the Highlands, it is anticipated that this will be complete early April. If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/.

We have been undertaking survey camera work in the existing drainage systems in the area to fully understand where they are located and how they are operating.

Excavation work to remove the broken tarmac around the mine shaft on the Goshen Park junction will commence on Friday.

Next week we will be using specialist sonar equipment to explore and take sub surface images in the mine shaft. This information will aid our understanding of the cause of the incident and provide the additional information we need to inform our designs for the remediation of the junction and the mine water management system. Design options and plans of the water management system will be shared and discussed with residents once these are complete.

Garden reinstatement and support with clean-up

This week our operational teams have been on site speaking with residents about their specific garden repairs as our clean-up crews continue with the progress on Dynevor Road and Jubilee Crescent. Whilst a majority of the sludge, ochre and mud has now been removed from gardens, a second visit around the area will need to take place before the garden repairs can start. Our operational teams will agree with you the replacement garden repairs that are required. If you have not yet spoken to our teams about your garden repairs or you would like a further clean-up of your garden, please contact the resident’s helpline.

We have previously confirmed that our clean-up and garden reinstatement support policy will remain in place until the end of January 2022 to allow those who will be out of their homes for longer to access it as needed. If you think this may apply to you please let the residents’ helpline know so that we can follow up later and ensure that the support is provided for you. The full details of our support policy can be seen here.

If you would like to take up our offer of support with garden reinstatement, in line with the support policy, then please complete our online form, call our residents helpline, or talk to a member of Coal Authority staff on site. We can confirm that the £2000 (excluding VAT) can be used for materials such as garden fencing, grass, gravel etc., towards the replacement of garden furniture or outdoor play equipment or towards a wider repair (such as a driveway). Further advice, and confirmation on what receipts / invoices are needed if our contractors are not purchasing the materials directly, can be provided by our residents’ helpline.

We cannot undertake clean-up works or drain clearance without your specific permission. If you would like this support and have not already given permission, then please contact our residents helpline on 0800 2884268 or by emailing customerservice@coal.gov.uk.

Community Liaison Officer

Melanie is now meeting regularly with residents at their properties and around the area and continues to use your feedback to provide feedback to our operational teams and also NPT council on matters such as street cleaning and pedestrian access.

If you haven’t yet met Melanie and would like to speak with her, she is available at the Tea Shed on Dynevor Road between 1300 and 1700 Monday and Tuesday. At other times you will see her walking around the area or you can make an appointment to meet her in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 0800 2884268. You can also continue to call the Skewen Residents’ Helpline Monday-Friday 9-5pm.

Melanie works Monday, Tuesday and Wednesday mornings and some other times by appointment.

Road diversions around the remediation site

Thank you for your patience and co-operation regarding the current diversion route caused by the road closure at Drummau Road (near the Highlands). We know that people would prefer an alternative to the current diversion route and NPT Council NPT who are the lead authority for roads are actively considering this and have written to residents to say they will publish the outcome of the appraisal as soon as they are able to. We will continue to support them through the multi-agency RCG group.

Details of the diversion route and any updates can be found in previous updates below.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

• Read previous updates and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
• If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website https://www.westernpower.co.uk/
• You can obtain a copy of the 2011 mine entry inspection report in the updates below or request a copy by getting in touch with the residents helpline
• Access the Coal Authority interactive map viewer
• A copy of the flood sludge report and water sample report is available to view via the updates below; if you would prefer to have your own copy by email, please contact the residents’ helpline.
• To support discussions with insurance and mortgage companies, please contact our residents helpline on 0800 2884 268.
• View the Coal Authority’s Policy on Skewen Flooding Response Support

Contact us

If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen residents’ support helpline or email us.
Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm
Email: customerservice@coal.gov.uk

Y Diweddaraf am Lifogydd Sgiwen (dydd Mawrth 23 Mawrth) - llythyr oddi wrth Karen Jones, Prif Weithredwr, Cyngor Castell-nedd Port Talbot

Annwyl Breswylydd/Breswylwyr

Digwyddiad ym Mharc Goshen

I ddechrau, hoffwn ddiolch i chi am eich cefnogaeth a'ch cydweithrediad ers mis Ionawr, pan fuom yn gweithio gyda phreswylwyr yr effeithiwyd arnynt yn uniongyrchol gan y digwyddiad ym Mharc Goshen er mwyn eu helpu i ddod dros y digwyddiad. Mae'r tosturi a'r gefnogaeth ymarferol y mae llawer o breswylwyr Sgiwen wedi'u darparu, yn ogystal â'r busnesau ac asiantaethau gwirfoddol a statudol, wedi bod yn help mawr.

Fel y gwyddoch, mae'r gyffordd ger Parc Goshen a Heol Drumau bellach ar gau gan fod angen i'r Awdurdod Glo weithio yn y lleoliad i adfer y twll a rhoi system draenio dŵr amgen ar waith yn y pwll glo. Disgwylir i'r gwaith hwn bara rhwng chwech a naw mis. Mae hyn yn golygu y bydd rhai preswylwyr yn wynebu taith hirach dros Fynydd Drumau er mwyn teithio i'r gwaith a gwasanaethau eraill. Er y cymerwyd camau gweithredu yn syth ar ôl yr argyfwng i ddarparu mynediad i ffordd breifat yn Highlands, yn anffodus, oherwydd pryderon diogelwch a chyfrifoldebau perchnogion y ffordd pe bai niwed personol a/neu ddifrod i eiddo, mae'r ffordd bellach ar gau i draffig cerbydau.

Awgrymwyd y dylid creu llwybr amgen ar draws y llwybr ceffyl sy'n mynd ar draws Parc Darran a Gerddi Highland. Nid yw'r llwybr ceffyl yn eiddo i'r cyngor a bydd angen caniatâd y perchennog, ynghyd ag asesiad priffyrdd, er mwyn gallu ystyried y cynnig hwn.  Er bod rhai preswylwyr yn gefnogol o'r llwybr mynediad dros dro hwn, nid yw'r cynnig yn un syml ac mae pryderon ynghylch effaith canlyniadol y cynnig amgen hwn. Mae'r cynnig yn cael ei ystyried ar hyn o bryd a byddwn yn cyhoeddi canlyniad ein hasesiad cyn gynted ag y gallwn.

Er mwyn hwyluso gwell mynediad i gerddwyr, rwy'n ymwybodol bod yr Awdurdod Glo wedi cynnig darparu llwybr troed ychwanegol y tu ôl i rif 1, Parc Goshen, a fydd yn ddefnyddiol i rai preswylwyr.

Rydym yn cyhoeddi'r diweddaraf o ran y gwaith rydyn ni'n ei wneud gyda'n partneriaid ar wefan y cyngor yn www.npt.gov.uk/skewen. Gallwn hefyd gysylltu â phreswylwyr yn uniongyrchol drwy neges destun. Os yw'r digwyddiad hwn wedi effeithio arnoch yn uniongyrchol a hoffech ddefnyddio'r gwasanaeth neges destun, dilynwch y ddolen uchod a chliciwch ar ‘Cymorth i Sgiwen’ lle gallwch gofrestru i dderbyn y diweddaraf drwy neges destun.

Unwaith eto, hoffwn ddiolch i chi am eich cefnogaeth a'ch cydweithrediad wrth i ni weithio i gefnogi preswylwyr i ddod dros y digwyddiad hwn.

Yn gywir,

Karen Jones

Prif Weithredwr

Y diweddaraf am lifogydd Sgiwen - ddydd Mercher 17 Chwefror

Coed

Mae'r adroddiad gan beiriannydd y cyngor yn cadarnhau bod y llethr y mae'r coed yn tyfu arno'n sefydlog. Derbyniodd y cyngor adroddiad y tyfwr coed hefyd sy'n cadarnhau bod angen gwaith cyfyngedig ar saith coeden o fewn yr ardal o dir rhwng Sunnyland Crescent a Chwrt y Clafdy sy'n cael ei warchod gan Orchymyn Cadw Coetir. Mae'r gwaith yn gyfyngedig i dynnu’r iorwg a thocio nifer bach o ganghennau.

 

Nid yw'r tir yn gofrestredig ond mae'r cyngor wedi cytuno i gamu i’r adwy a gwneud y gwaith yn yr achos hwn, er mwyn tawelu meddwl preswylwyr ymhellach. Caiff hysbysiadau eu harddangos o amgylch y safle i roi gwybod am fwriadau'r cyngor a galluogi perchennog y tir anghofrestredig i gynnig ei hunain. Mae'r tyfwr coed hefyd yn ymgynghori â gwasanaeth cynllunio'r cyngor i sicrhau caniatâd i gyflawni'r gwaith cyfyngedig hwn o ystyried yr amddiffyniad a roddir i’r coed hyn.

 

Yn dilyn cwblhau'r gwaith hwn, mae'r cyngor yn fodlon nad yw'r coed yn berygl i eiddo cyfagos.