Hours: 37 - This post will work annualised hours with an extended working week between Easter & the end of September and a reduced week October to Easter.

Are you ready to take the lead at one of South Wales’s premier coastal attractions?

This is an exciting opportunity to play a key role in shaping the future of Aberavon Seafront, delivering outstanding experiences for thousands of visitors every year.

We’re looking for a dynamic and driven Visitor Services Manager to lead a diverse team, be the main contact for partners and unlock the full potential of this vibrant seafront destination.

In addition for the day-to-day operations of Aberavon Seafront, ensuring a safe, clean and welcoming environment for all visitors, you will assist in developing projects in line with the Seafront Strategy.

Key Responsibilities

Manage daily operations and act as the main point of contact for the Seafront
Lead and supervise a multi-disciplinary operations team including seasonal staff and volunteers
Work with partners such as RNLI, emergency services and external agencies
Plan, coordinate and deliver events and activities
Develop and maximize commercial opportunities and income streams
Ensure compliance with health & safety, licensing and environmental legislation
Support delivery of the Seafront Strategy and future development projects
Manage budgets, bookings and event planning systems

Why This Role is Exciting

Be at the center of major events and coastal tourism activity
Work in a dynamic outdoor environment where no two days are the same
Lead innovation in visitor experience and service delivery
Develop partnerships and new attractions for the area

What We Are Looking For

We want someone who is:

An experienced leader with a background in visitor attractions, leisure or tourism environment
Confident managing teams, rota’s and operational performance
Skilled in facilities management and project management
Knowledge of health & safety, risk assessments and compliance
Able to build strong relationships with stakeholders, partners and public
A hands-on, proactive problem-solver who thrives under pressure
Excellent communication and problem-solving skills
Ability to work flexibly including weekends and bank holidays

If you’re passionate about delivering exceptional visitor experiences, leading teams, and making a real difference to a flagship coastal destination, we want to hear from you.

For an informal discussion about the post please contact Wayne Curtis on w.curtis@npt.gov.uk

Welsh: Not Required

Jobs in NPT