The library service will be changing to a new staff computer management system starting 15th August. This will also affect customers.
Please read the following message for advice on what you might need to do to preserve your library records and how you can assist staff and volunteers by being patient with us while we work offline and get used to a new system.
From 15th August libraries will be working offline and will not have access to your records or the library catalogue. They’ll still issue and return books without problem but will not be able to take, trap or progress your book requests (reservations), so please save new requests and give them to us once we’re back online if you can.
The Library self-issue kiosks will be switched off during the duration of the offline period, and perhaps longer, so you will need to take all books and other items to the staff desk for checkout and return.
The library catalogue, OPAC, will not be available while we are offline and we will have a new system installed when it returns. Your current pin numbers should still work but let us know if not.
The new system will enable us to contact you by email and text so please expect us to ask you to update your records or tell us if they have changed recently.
We plan to go live on the new system on the 6th September or a day or two later. For technical reasons we may not switch the self-issue machines back on for a few more days after this.
We hope public access computers will not be affected during this period but we will inform you if they are. We’re very excited about the changes. They will bring a more up to date system for staff to use and we think you will enjoy the new OPAC and urge you to ask for a pin number so that you can access your own records from home.
We’ll be using the SirsiDynix Symphony Library Management System. When the implementation is complete in Wales by early 2019 we will become one of the first countries in the world where all the public libraries use the same system.