Contact us
Opening hours
Contact centre
Our contact centre phone lines are open:
- Monday to Thursday, 8:30am to 5pm
- Friday, 8:30am to 4:30pm
Calls to our contact centre may be recorded for training purposes.
Civic Centre reception
Reception opening hours in Neath and Port Talbot Civic Centres are Monday to Friday, 9:00am to 4:30pm.
Council services
All other services are open Monday to Friday, 9am-5pm.
Council services contact details
- Webpage: Benefits and Council Tax Support
- Use our Contact form
- Phone: 01639 686838 (Monday to Friday, 9am-5pm)
- Webpage: Building Control
- Use our Contact form
- Phone: 01639 686820 (Monday to Friday, 9am-5pm)
- Webpage: Business Rates
- Use our Contact form
- Phone: 01639 686843 (Monday to Friday, 9am-5pm)
- Webpage: Council Tax
- Phone (Monday to Friday, 9am-5pm):
- 01639 686188 (option 2) for moving address, discounts, exemptions
- 01639 686188 (option 3) for reminders, final notices, summonses, bailiffs, attachment of earnings
- Webpage: Schools and learning
- Use our Contact form
- Webpage: Elections
- Use our Contact form
- Phone: 01639 763330 (Monday to Friday, 9am-5pm)
- Webpage: Environmental Health
- Use our Contact forms
- Webpage: Freedom of Information
- Use our Contact form
- Webpage: Housing advice and homelessness (housing options)
- Use our Contact form
- Phone: 01639 685219
- Webpage: Jobs
- Use our Contact form
- Webpage: Libraries
- Use our Contact form
- Webpage: Licensing
- Use our Contact form
- Phone: 01639 763 050 (Monday to Friday, 9am-5pm)
- Website: Parking
- Use our Contact form
- Phone: 01639 763939 (Monday to Friday, 9am-5pm)
- Webpage: Planning and public protection
- Use our Contact form
- Phone (Monday to Friday, 9am-5pm):
- Planning West Team Phone: 01639 686777
- Planning East Team Phone: 01639 686776
- Planning Enforcement Team Phone: 01639 686779
- Planning policy: 01639 686821
- Email address
- Planning: planning@npt.gov.uk
- Planning policy: ldp@npt.gov.uk
- Webpage: Recycling and waste
- Use our Contact form
- Phone: 01639 686868 (Monday to Friday, 9am-5pm)
- Webpage: Health and Social Care
- Use our Contact form
- Phone: 01639 686802 (Monday to Friday, 9am-5pm)
General enquiries
If you cannot find what you are looking for on our website, contact customer services:
- use our contact form
- phone: 01639 686868
- Monday to Thursday, 8:30am to 5pm
- Friday, 8:30am to 4:30pm
Emergency and out of hours contacts
If you believe someone is in immediate danger, call 999.
Council emergency services
Contact details for Council emergency services when our offices are closed.
General
- Phone: 01639 686868
Homelessness (emergencies outside office hours only)
- Phone: 01639 685219
Social Services Emergency Duty Service
- Phone: 01639 895455
- 5:30pm - 1:30am (weekdays)
- 9:00am - 1:30am (Saturday / Sunday / Bank Holidays)
Postal address
Directions to SA13 1PJ
Neath Port Talbot CBC
Civic Centre
Port Talbot
SA13 1PJ
pref
VAT Registration Number
VAT Registration Number: 666 4783 87
