Contact us

Easter Bank Holiday opening hours

Our offices will be closed between 18th - 21st April, 2025.

Opening hours

Our opening hours are Monday to Thursday 8:30am to 5pm, and Friday 8:30am to 4:30pm, unless otherwise stated.

Reception opening hours in Neath and Port Talbot Civic Centres are Monday to Friday 9:00am to 4:30pm.

Please be aware that calls to our contact centre may be recorded for training purposes.

Council services contact details

Benefits and Council Tax Support

Webpage: Benefits and Council Tax Support
Phone number: 01639 686838
Use our Contact form

Building Control

Webpage: Building Control
Phone number: 01639 686820
Use our Contact form

Business Rates

Webpage: Business Rates
Phone number: 01639 686843
Use our Contact form

Council Tax

Webpage: Council Tax
Phone:
- 01639 686188 (option 2) for moving address, discounts, exemptions
- 01639 686188 (option 3) for reminders, final notices, summonses, bailiffs, attachment of earnings

Education

Webpage: Schools and learning
Use our Contact form

Elections

Webpage: Elections
Phone number: (01639) 763 330
Use our Contact form

Environmental Health

Webpage: Environmental Health
Use our Contact forms

Freedom of Information

Webpage: Freedom of Information
Use our Contact form

Housing advice and homelessness

Webpage: Housing advice and homelessness (housing options)
Phone number: 01639 685219
Use our Contact form

Jobs

Webpage: Jobs
Use our Contact form

Libraries

Webpage: Libraries
Use our Contact form

Licensing

Webpage: Licensing
Phone number: (01639) 763 050
Use our Contact form

Parking

Website: Parking
Phone number: 01639 763939
Use our Contact form

Planning

Webpage: Planning and public protection
Phone number
- Planning West Team Phone: 01639 686777
- Planning East Team Phone: 01639 686776
- Planning Enforcement Team Phone: 01639 686779
- Planning policy: 01639 68 68 21
Email address
- Planning: planning@npt.gov.uk
- Planning policy: ldp@npt.gov.uk
Use our Contact form

Recycling and waste

Webpage: Recycling and waste
Phone number: 01639 686868
Use our Contact form

Social Services (Adult's and Children's)

Webpage: Health and Social Care
Phone number: 01639 686802
Use our Contact form

General enquiries

If you cannot find what you are looking for on our website, contact customer services:

Phone: 01639 686868
Use our contact form.

Emergency and out of hours contacts

If you believe someone is in immediate danger, call 999.

Contact details for Council emergency services when our offices are closed

General

Phone: 01639 686868

Social Services

Out of Hours: 01639 895455

Postal address

Neath Port Talbot CBC

Civic Centre Port Talbot SA13 1PJ

VAT Registration Number

VAT Registration Number: 666 4783 87