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Skewen Incident Updates

Update for Skewen Residents from the Coal Authority (23 June 2022)

Work at the Goshen Park / Drummau Road junction

We have now completed the reinstatement of the kerb line on the Goshen Park and Drummau Road junction. Due to delays with BT Openreach and works to strengthen the BT pole on the junction, Western Power have been unable to install the cabling equipment for the below ground replacement services and substation. Western Power will now commence work on the installation of the cables on 24 June. As a result, our work to resurface the road on the junction and reopen the road as planned on 27 June has had to be delayed.

This means the work to reinstate the road surface will now start on 4 July and complete 8 July. During this time, the road will need to be closed between 8.45am - 4.30pm and diversions will be in place (afternoon reopening times will be weather dependent and therefore may be subject to change). We apologise for any inconvenience this may cause and will be doing our best to minimise this.

Once this work is complete, the Goshen Park / Drummau Road junction will reopen on 8 July at which point the temporary road access currently in place between 36 and 37 Goshen Park will close. Temporary traffic lights will remain in place whilst the boundary wall around number 1 Goshen Park is reinstated, to allow a safe working space.

Our next briefing will be issued on Thursday 7 July 2022.

Garden reinstatement work

We are continuing to make good progress with the remaining garden reinstatement works for those residents who have pre-agreed garden work in their schedule. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

Community Liaison

This week Melanie has been out and about on site speaking with residents about their queries. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates, information and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website 
  • If you have any queries on drainage works please contact Neath Port Talbot Council on 01639 686868.
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • Access the Coal Authority interactive map viewer
  • To support discussions with insurance and mortgage companies, please contact our Residents’ Helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support here.

Update for Skewen Residents from the Coal Authority (16 June 2022)

Dear resident,

We are writing to inform residents that BT Openreach contractors will be working on site at the junction on Goshen Park/ Drummau Road this Sunday 19 June. BT will be undertaking works to strengthen the BT pole which will enable Western Power to complete the remaining cabling work. This work will be restricted between the hours of 8am – 5pm. We apologise in advance for any inconvenience this may cause.

If you have any questions or concerns regarding this work please contact BT Customer Services on 0800 800150 or email customerservice@coal.gov.uk.

Update for Skewen Residents from the Coal Authority (9 June 2022)

Work at the Goshen Park / Drummau Road junction

This week Western Power continue to install the cabling equipment for the below ground replacement services and substation. Next week work will commence to reinstate the kerb line and road surface on the junction.
Once this work is complete, the Goshen Park / Drummau Road junction will reopen on 27 June at which point the temporary road access currently in place between 36 and 37 Goshen Park will close. Temporary traffic lights will remain in place whilst the boundary wall around number 1 Goshen Park is reinstated, to allow a safe working space.
Our next briefing will be issued on Thursday 22 June 2022.

Garden reinstatement work

We are continuing to make good progress with the remaining garden reinstatement works for those residents who have pre-agreed garden work in their schedule. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

Community Liaison

This week Melanie has returned from annual leave and has been out and about on site speaking with residents about their queries.
You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates, information and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website 
  • If you have any queries on drainage works please contact Neath Port Talbot Council on 01639 686868.
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • Access the Coal Authority interactive map viewer
  • To support discussions with insurance and mortgage companies, please contact our Residents’ Helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support here.

Update for Skewen Residents from the Coal Authority (26 May 2022)

Work at the Goshen Park / Drummau Road junction

We have now completed the below ground ducting for the replacement Western Power cables and the foundation work for relocating the substation, to its original position in the garden of number 1 Goshen Park.

Western Power will now commence work on the installation of the cables week commencing 6 June. As a result, our work reinstating the kerb line and road surface on the junction has had to be delayed from 23 May and will be now start week commencing 13 June.

Following this the Goshen Park / Drummau Road junction will reopen on 27 June at which point the temporary road access currently in place between 36 and 37 Goshen Park will close. Temporary traffic lights will remain in place whilst the boundary wall around number 1 Goshen Park is reinstated, to allow a safe working space.

Our next briefing will be issued on Thursday 9 June 2022.

Garden reinstatement work

We are continuing to make good progress with the remaining garden reinstatement works for those residents who have pre-agreed garden work in their schedule. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

Community Liaison

This week Melanie has been out and about on site speaking with residents about their queries. Next week Melanie will be on annual leave and will return on Monday 6 June.
You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates, information and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website 
  • If you have any queries on drainage works please contact Neath Port Talbot Council on 01639 686868.
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • Access the Coal Authority interactive map viewer
  • To support discussions with insurance and mortgage companies, please contact our Residents’ Helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support here.

Update for Skewen Residents from the Coal Authority (12 May 2022)

Work at the Goshen Park / Drummau Road junction

We have been making good progress on the below ground ducting for the replacement services route for the Western Power cables and this work will be completed next week. Work on reinstating the kerb line and road surface on the junction will then begin on week commencing 23 May.
We have now received plans back from Western Power for the replacement substation. This will be built in its original position in the garden of number 1 Goshen Park and the foundations will be installed week commencing 23 May.

Our next briefing will be issued on Thursday 26 May 2022.

Garden reinstatement work

We are continuing to make good progress with the remaining garden reinstatement works for those residents who have pre-agreed garden work in their schedule. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

Community Liaison

This week Melanie has been out and about on site speaking with residents about their queries.
You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates, information and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website 
  • If you have any queries on drainage works please contact Neath Port Talbot Council on 01639 686868.
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • Access the Coal Authority interactive map viewer
  • To support discussions with insurance and mortgage companies, please contact our Residents’ Helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support here.

Update for Skewen Residents from the Coal Authority (29 April 2022)

Work at the Goshen Park / Drummau Road junction

This week we have completed all the ground stabilisation and concrete capping works in the junction of Goshen Park and are working on the below ground ducting for the replacement services route for the Western Power cables. Once these are installed we will commence the reinstatement of the kerb line and road surface on the junction. Work has also completed on the ground preparation for the garage and foundations for the boundary wall around number 1 Goshen Park.

Our next briefing will be issued on Thursday 12 May 2022.

Garden reinstatement work We are making good progress with the remaining garden reinstatement works for those residents who have pre-agreed garden work in their schedule. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

Community Liaison

This week Melanie has been out and about on site speaking with residents about their queries. Next week Melanie will be on leave for the Monday Bank holiday and will be available again Wednesday morning.

You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates, information and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website 
  • If you have any queries on drainage works please contact Neath Port Talbot Council on 01639 686868.
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • Access the Coal Authority interactive map viewer
  • To support discussions with insurance and mortgage companies, please contact our Residents’ Helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support here.

Update for Skewen Residents from the Coal Authority (14 April 2022)

Work at the Goshen Park / Drummau Road junction

This week, we have completed the excavation to treat the remaining part of the Goshen Park junction. Next week work will start on the ground preparation for the garage at number 1 Goshen Park and the below ground ducting to receive the new Western Power cables. This work will continue for the next few weeks.
The onsite construction team will not be undertaking any planned works this weekend.
Our next briefing will be issued on Thursday 28th April 2022

Garden reinstatement work

The remaining garden reinstatement works is now underway for those residents who have pre-agreed garden work in their schedule. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

Community Liaison

Melanie is on annual leave this week and will return Tuesday 19 April.
Melanie works Monday afternoon and Wednesday morning. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates, information and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website 
  • If you have any queries on drainage works please contact Neath Port Talbot Council on 01639 686868.
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • Access the Coal Authority interactive map viewer
  • To support discussions with insurance and mortgage companies, please contact our Residents’ Helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support here.

Update for Skewen Residents from the Coal Authority (31 March 2022)

Temporary road closure Highland Close/Drummau Road – Tomorrow (Friday 1st April 2022)

As you may have seen from onsite signage, Drummau road will need to be closed briefly tomorrow (Friday 1st April) to allow us to do final works on one of the manhole chambers close to the junction of Highland close and Drummau road. To minimise disruption, it will be closed from 9am and the works will be completed and the road reopened by 1pm.

Work at the Goshen Park / Drummau Road junction

This week the concrete has been poured for the slab inside the excavation and we are safely backfilling the excavation to treat the remaining part of the Goshen Park Junction. These are the final stages of the below ground works and will continue next week.
The onsite construction team will not be undertaking any planned works this weekend.

Fortnightly Updates

In our update of 17 March, we let residents that know we will now be issuing updates fortnightly, rather than weekly as we reach the final stages of our work. Our next briefing will be Thursday 14 April 2022.

Garden reinstatement work

The remaining garden reinstatement works has now started for those residents who have pre-agreed garden work in their schedule. If you have questions regarding your schedule, please contact our residents’ helpline or email customerservice@coal.gov.uk

Community Liaison

This week Melanie has been out and about on site speaking with residents about their queries.
Melanie works Monday afternoon and Wednesday morning. You can make an appointment to meet Melanie in person or arrange a socially distanced visit at your home by booking a specific time with our Skewen Residents’ Helpline 9am-5pm on 0800 2884268. If you need assistance at other times please contact our residents’ helpline or speak to our onsite operational team.

Future communication and useful contacts

We will continue to send weekly briefings directly to affected residents via email and publish them on Neath Port Talbot Council’s website.

  • Read previous updates, information and FAQs on Neath Port Talbot Councils website at https://www.npt.gov.uk/skewen
  • If you have any queries regarding your electricity supply, please contact Western Power Customer Services on 0800 096 3080 or visit their website 
  • If you have any queries on drainage works please contact Neath Port Talbot Council on 01639 686868.
  • If you have any queries regarding BT Services please contact BT Customer Services on 0800 800150.
  • Access the Coal Authority interactive map viewer
  • To support discussions with insurance and mortgage companies, please contact our Residents’ Helpline on 0800 2884 268.
  • View the Coal Authority’s Policy on Skewen Flooding Response Support here.