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Comments and Compliments

Comments and compliments are welcomed and appreciated as they provide an indication of how we are performing. Additionally, suggestions and ideas you provide are important in terms of improving customer care, service quality and staff morale.

Comments may be suggestions as to how services could be improved and these should be considered by the service concerned. They may be views or representations, perhaps adverse, about the Council’s policy and provision.

Compliments are particularly appreciated as they provide confirmation that the Council and its employees provide services which meet or exceed expectations.

If you would like to provide any comments or compliments, please use Section E of the Comments, Compliments and Complaints form or email us at contactus@npt.gov.uk