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SSP Enhancement Scheme

Support for care workers who are required to stay off work due to actual or suspected COVID-19 or because they have to self-isolate

About the scheme

The Statutory sick pay enhancement scheme supports care workers who only get statutory sick pay (SSP) when absent or are not eligible for SSP.

It provides funding to allow employers to pay eligible workers at full pay if they can’t work due to COVID-19. 

This removes the financial disadvantage to care workers of staying away from work. This will help to protect our most vulnerable citizens. 

The scheme runs until 31 March 2022.

Eligibility for the scheme depends on:

  • your role
  • types of employment
  • reasons for absence
  • what sick pay you get

Full details of the scheme can be found on Welsh Government’s website:

How to claim

We will be administering the scheme on behalf of Welsh Government for those staff who provide social care in Neath Port Talbot. If you are a social care worker and believe you are eligible, please contact your employer in the first instance.

Social care providers

All eligible care providers will be contacted directly by us to explain how you can access the scheme for your staff and how payment will be made.

If you are a social care provider and have not received any information from us about the scheme, please email

Privacy Statement


  • SSP Enhancement Scheme Privacy Statement (PDF 430 KB)

Self-isolation support scheme

Care workers may also be eligible for the Self-isolation support scheme if they are getting benefits.

This scheme provides a £750 payment to people who:

  • are asked to self-isolate because they have tested positive for COVID-19 or
  • have been identified as a close contact by the NHS Wales Test Trace Protect service

It is the individual’s responsibility to only apply and claim for either the self-isolation payment or the SSP enhancement scheme.