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Enforcement Agent Fees

From the 6th April 2014, The Taking Control of Goods Regulations 2013 and The Taking Control of Goods (Fees) Regulations 2014 come into effect.

The legislation ensures Enforcement Agents, (formerly bailiffs) are more accountable for their actions and sets out the procedure Enforcement Agents must follow when taking control of goods and selling them to recover the debt.

From the 6th April 2014, the Council can instruct an Enforcement Agent to collect the outstanding Council Tax debt from you if a notice of Liability Order has been issued to you. We may do this if you have not made or kept to an agreed repayment plan or have not completed and returned the personal information form sent to you, or we have failed to collect the debt by other methods.

Before we refer your debt to the Enforcement Agent, we will send you a letter to tell you about the extra costs which may be charged to you if Enforcement Agents are instructed to collect the debt.

To avoid your Council Tax debt being referred to an Enforcement Agent for collection you should contact us to discuss your arrears. We will look at your circumstances and try to negotiate a payment plan.

The new fee structure is detailed below
Fee Stage Fee Feature Fixed Fee Percentage Fees (additional fee if debt is greater than £1,500)
£0 - £1,500 > £1,500
Compliance As soon as your account is received by the Enforcement Agency this fee is added to your debt. £75.00 0% 0%
 Enforcement As soon as the Enforcement Agent attends your premises this fee is added to your debt. £235.00 0% 7.5%
 Sale As soon as goods are taken to a place of sale this fee is added to your debt. £110.00 0% 7.5%

Once your account has been sent to the Enforcement Agent any payments or offers of repayment should be made to Enforcement Agent and NOT the Council.

  • Example of fees payable-

Council Tax debt £2,000.

A debt of £2,000 is referred to the Enforcement Agent for collection. Upon receipt of the instruction the debtor is charged the compliance fee of £75.00. If the debtor pays at this stage no further fees are added. If the debtor fails to pay, or fails to enter into an acceptable arrangement, the Enforcement Agent will visit the debtor under the Enforcement Stage. At the point that the Enforcement Agent visits the debtors property an additional fee of £272.50 is charged, (the set fee of £235 plus £37.50 which is 7.5% of £500 over the £1,500 threshold).

If goods are removed under the Sale Stage, an additional fee of £147.50 becomes payable (the set fee of £110 plus £37.50 which is 7.5% of £500 over the £1,500 threshold).

There may also be extra costs to pay for disbursements, for example auctioneers fees, storage fees etc.

To avoid your Council Tax debt being referred to an Enforcement Agent for collection you should contact us to discuss your arrears. We will look at your circumstances and try to negotiate a payment plan.

  • Tel: 01639 686 188