Missed collections

Use this service to tell us if your waste or recycling was not collected on your normal collection day.

Before you start

• You may want to check your collection day
• We will only collect one wheelie bin or 3 black bags for those without a bin
• Items need to be presented before 6am on the day of your collection or the evening before
• We no longer collect textiles as part of our recycling collection service
• Missed collections must be reported by midnight on your usual collection day