Article

Council staff will be on hand from 10am – 3pm Thursday 18th December 2025, Friday 19th December 2025 and Monday 22nd December 2025. 
Staff from Social Services, Housing, Welfare Rights, and Local Area Co-ordination will be there to provide information, assistance and signposting. 

Waste collections 

NPT Council will be providing special collections for flood damaged items removed from properties. However, it is vital to follow your insurer’s advice before items are presented for collection, as this could affect your claim. Companies may want photographic evidence, or to arrange a visit to the property.  

These collections will take place on Saturday (20th December) and Sunday (21st December) starting at 7:00am through to 3:30pm. Please only present items that have been damaged by flooding. 

Please present items at the front of the property, once you have checked with your insurer. 

Your regular wheeled bin / black bag and recycling collections will take place on your usual day this week.  Please present your wheeled bins / black bag and recycling in your usual place for collection. 

 Advice for affected householders 

• Contact your insurer and follow their advice. 
• If you rent your property, contact your landlord or agent and ask what their insurance covers for flooding. 
• If you do not have insurance, our staff can provide information on grants or charities that may be able to help you. 

Do not turn on electricity, gas or water without getting professional advice. If your electricity supply has not been switched off at the mains, get a qualified person to do this. 

Make sure your gas and central heating has been checked by an engineer before turning it on 

For advice on what to do after a flood, including how to make an insurance claim, visit:  https://naturalresources.wales/flooding/what-to-do-after-a-flood/ 

Health Advice 

Following Public Health Wales (PHW) flood guidance can help support your health and wellbeing if your household has been affected. PHW information sheets will be available from staff at the assistance centre. You can also visit: https://phw.nhs.wales/services-and-teams/environmental-public-health/weather-and-health1/flooding/. Please follow this advice to stay safe when visiting and clearing your property. 

 Contacts 

Your local Neath Port Talbot Councillor is Cllr. Gareth Rice on 07812664458 

Your Local Area Coordinator for Briton Ferry is Amy Bowditch. Follow Amy Bowditch LAC on Facebook