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Training and workshops for town centre businesses

We are offering a range of free training courses and workshops to support businesses and organisations in our town centres. These courses and workshops are designed to provide valuable skills and guidance.

Eligibility

Courses are free to attend for businesses and organisations located within the town centre boundaries of:

  • Glynneath
  • Neath
  • Pontardawe
  • Port Talbot

Course details

Food Safety Award Level 2

Date: Tuesday, 3rd June

Time: 9:30 – 16:00

Venue: Tir Morfa Centre, Port Talbot

Contact details must be confirmed in advance for certification with Highfield

Spaces are limited, so contact us at TownCentreSupport@npt.gov.uk to book your spot.

Accessibility workshops

We are excited to invite you to our beginner workshops to help you learn more about creating inclusive environments in our town centres. Ensuring that our businesses are accessible to everyone is a legal requirement. But it's also a crucial aspect of providing an excellent customer experience.

Accessibility goes beyond physical modifications. It includes creating an inclusive environment for all customers, such as:

  • offering services in British Sign Language (BSL) for deaf or hard of hearing customers
  • implementing quiet sessions for people with autism and sensory sensitivities

Many businesses may not immediately consider these aspects under the umbrella of accessibility, but they are vital for fostering an inclusive community.

Workshop details

Autism awareness – community/retail

Date: Wednesday, 11th June

Time: 12:30pm – 14:30pm

Venue: Tir Morfa Centre, Port Talbot

Meet and greet British Sign Language – community/retail

Date: Wednesday, 25th June

Time: 9:30am – 11:30am

Venue: Tir Morfa Centre, Port Talbot


Spaces are limited, so contact us at TownCentreSupport@npt.gov.uk to book your spot. We will need:

  • your business name
  • your business address
  • the full names of the attendees

By taking these steps, we can ensure that our town centres are welcoming to all, benefitting customers and businesses.

We look forward to seeing you at the workshops!