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Contact Us

Contact Us

Social Services for people who are older or disabled

All offices are open 8.30am to 5pm (Mon to Thur) and 8.30am to 4.30pm (Fri).

NPT Gateway

Are you....

  • an adult (over 18) who needs support to stay independent?
  • a social services or health professional who needs to make referrals to services that support adults to maintain or regain their independence?

Yes? can now access the Community Resource Team and adult social services via the NPT Gateway

To contact the NPT Gateway Tel: (01639) 686802 (Text Relay / Typetalk users use 18001 followed by 01639 686802) or email



Social Services for children and families

The office is open 8.30am to 5pm Mondays to Thursdays, and 8.30am to 4.30pm on Fridays

Children's Referral Team

Neath Civic Centre
Tel: (01639) 686803

Disabled Children / Child Disability Team

Social Services, Health and Housing
Second Floor
Neath Civic Centre
SA11 3QZ
Tel: (01639) 685862

Fostering & Adoption Teams

Social Services, Health and Housing
Second Floor
Neath Civic Centre
SA11 3QZ
Tel: (01639) 685866 

Childminders, playgroups and nurseries

Early Years Development and Child Care Partnership,
9 High Street,
Tel: (01792) 873024

Rapid Response Team

The Rapid Response Team provides targeted, timely and intensive support to children in need from the age of 8 to 17 years and their families with a view to diverting from or shortening the time spent in accommodation.

Port Talbot
Tel: (01639) 860080

Child protection

Please contact us if you are concerned that a child is being harmed, or is at risk of harm.

Social Services Tel: (01639) 685717
5.30pm to 1.30am (Weekdays)
9am to 1.30am (Sat,Sun and Bank Holidays)
Out-of-hours Emergency Tel: (01639) 895455
All Wales Child Protection Procedures

Emergency Duty Team

5.30pm to 1.30am (Weekdays)
9am to 1.30am (Saturday/Sunday/Bank Holidays)

Tel: (01639) 895455