Due to staff shortages as a result of the ongoing coronavirus pandemic, we are prioritising kerbside refuse and recycling collections over other waste services including delivery of items.
Please bear with us, due to unfamiliar staff working on some rounds we are experiencing a few delays and a couple of missed collections.
You can continue
to order replacement bins, bags and boxes, as well as report missed collections online, but it may take us longer to deliver, and it may not be possible for us to return to you in all cases for missed collections. There is no need to contact us again
Our recycling team are here to offer advice on how to recycle more of your waste if you'd like some help.