Phone us

The main contact numbers for the Council are displayed below.

Remember it is cheaper to contact us online.

The following services are now available online:

• Report a missed refuse and recycling collection
• Order recycling equipment
• Apply for a bulk collections  

Service	Telephone Number
Adult Social Services (Gateway)	(01639) 686 802
Benefits -  help with Housing and Council Tax (Neath and Valleys)	(01639) 686 838
Benefits -  help with Housing and Council Tax (Port Talbot)	(01639) 763 454
Children's Social Services	(01639) 686 803
Council Tax (for enquiries on moving address, discounts, exemptions) Related online services: Pay Council Tax online Set up a direct debit online Apply for Single Person Discount	(01639) 686 188
Council Tax Recovery (for enquiries on reminders, final notices, summonses)	(01639) 686 986
Council Tax Enforcement (for enquiries on bailiffs, attachment of earnings/benefits)	(01639) 686 989
General Enquiries Related online services: Find school term dates Report a missed collection Order refuse and recycling equipment	(01639) 686868
Margam Park	(01639) 881 635
Pest Control Related online services: Book a Pest Control appointment online	(01639) 686868
Planning Related online services: View and comment on planning applications Find out if you need (and apply for) planning permission	(01639) 686 387
Princess Royal Theatre	(01639) 763 214
Refuse and recycling Related online services: Report a missed collection online Order recycling equipment  Book a bulk collection online	(01639) 686 868

Opening hours for telephone enquiries are Monday to Thursday 8:30am - 5:00pm and Friday 8:30am - 4:30pm.

Please be aware that calls to our contact centre may be recorded for training purposes.

Outside of these hours and during public holidays, the following emergency only telephone numbers are also available:

Emergencies in the evening, at weekends or during holidays

Service	Telephone Number
Social Services (including child protection)	(01639) 895 455
Other Emergencies	(01639) 686 868