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Annual reports, complaints, and commissioning

View reports and strategies, make a complaint and how we commission adult services

In this section

Corporate Safeguarding Policy

Read the corporate safeguarding policy

Social Services complaints

Make a complaint if you feel you have not been provided with a good service

Domiciliary Care

Documents for care workers

Commissioning Unit

How we commission care and support services

A strengths-based model of practice

Working to achieve outcomes

Social services and wellbeing (Wales) Act 2014

A legal framework for improving the well-being of adults and children

Directors annual report

Annual Council Reporting Framework (ACRF)

Care Inspectorate Wales annual return

Each year, we complete an Annual Return for Care Inspectorate Wales (CIW)

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