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Welfare Rights and Low Income Family Tracker

Overview

The UK Shared Prosperity Fund (UKSPF) funded the Welfare Rights Service and the Low Income Family Tracker (LIFT) programme.

These services help residents claim the support they are entitled to. They also help people who are struggling with the cost of living.

The support has brought millions of pounds into local households. It has also helped hundreds of residents improve their finances.

Grants and funding

This project was funded through the UK Shared Prosperity Fund (UKSPF) Communities and Place programme.

The funding has supported services that help residents:

  • access benefits they are entitled to
  • increase their household income
  • receive advice and guidance
  • connect with other support services
  • improve their financial wellbeing

Project features

Welfare Rights Service

The Welfare Rights Service supported 1,052 households across Neath Port Talbot.

It helped residents claim an extra £8.6 million in benefits and provided support with benefit appeals.

Low Income Family Tracker (LIFT)

The LIFT programme uses data to identify residents who may be missing out on financial support.

It helped 121 residents claim more than £466,000 in Pension Credit. This increased their income by an average of £71 a week.

Targeted support campaigns

Targeted campaigns led to more than 200 successful claims and helped raise awareness of available support.

The campaigns also helped residents access:

  • Attendance Allowance
  • grants and financial assistance
  • advice and support services

This support has helped ease financial pressure for households across the county borough.

Contact us

For more information about UK Shared Prosperity Fund projects in Neath Port Talbot, contact:

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