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Council Tax scam email

We have been made aware of a scam email being sent to some residents. It claims that a credit has been recorded against your Council Tax account

This email is not genuine. It may attempt to obtain personal information, financial details, or persuade recipients to click on malicious links or open attachments.

Do not
  • click on any links contained in the email
  • open any attachments
  • provide any personal, banking or account information
Do
  • forward suspicious emails to report@phishing.gov.uk
  • delete suspicious emails

Scammers often make their emails appear legitimate by using official logos, branding, or familiar wording. Always take a moment to verify unexpected communications before taking any action.

Share this warning with friends, family, and colleagues to help prevent others from becoming victims of fraud.

Any email from Neath Port Talbot Council will end in @npt.gov.uk.

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