Household bills
Find out what support is available to help reduce your household costs. You may be eligible for help with energy, water, Council Tax, broadband, and more.
Support we provide
Council Tax support
You may be able to get help with your Council Tax bill. This support can reduce the amount you need to pay each month.
Oil and LPG heating costs
Welsh Government plan to fund a £200 payment for households on Council Tax Reduction who rely on oil or LPG heating. The Council will contact eligible households once guidance is final.
ECO Funding
If you live in Neath Port Talbot, you may qualify for free energy-saving home improvements.
Broadband and phone
Ofcom
Advice on costs, billing and switching for phone and broadband
Social tariffs
Social tariffs are low-cost broadband and phone deals. They are for people on Universal Credit, Pension Credit, and some other benefits. Check if you qualify for a cheaper package.
Energy efficiency
Warm Wales
Warm Wales offers free advice and support for home energy issues. They can help you understand your energy use and find ways to save money.
Nest Cymru
Nest gives free, impartial advice on saving energy at home. If you qualify, you could get free home energy improvements. This might include insulation or a new heating system.
Mortgage
Help to Stay supports homeowners in Wales who are struggling with mortgage payments.
It offers a shared equity loan to reduce your monthly costs.
The aim is to make your mortgage more affordable.
TV Licence
The Simple Payment Plan was created for those in financial difficulty.
You can get a free TV licence if you are 75 or over and you get Pension Credit
A discounted TV licence is available for people who are blind or in residential care
Water bill
Welsh Water offers help to make your water bills more affordable. They have several support schemes for people who are struggling to pay.
